Spectrum seems to have a competitive edge in customer support and performance, while Cox has a few value-added features up its sleeve.
Cost: $50/mo - $150/mo
Everyday low price. No annual contract.
Download Speed: Up to 300 Mbps – 2 Gbps
Data: 1.25 TB
Contract Term: None
Availability: 19 States
Cost: $50/mo And $70/mo
for 1 year*
Download Speed: 500 Mbps, 1 Gbps
Data: Unlimited
Contract Term: None
Availability: 41 States
When it comes to a diverse range of speeds, Cox Communications is a winner. However, the user rating suggests otherwise. Spectrum has a steady 4.25 score and twice the coverage area of Cox Communications. The starting price is the same, and that leaves us with a question, which one is better?
Since we don’t want you to make an uninformed decision, here’s a detailed guide comparing the two. So, you know exactly what you’re getting into. Look forward to an in-depth analysis of costs, performance, criteria, and more. But first, let us tell you exactly why we’re qualified to compare Cox Communications and Spectrum.
The telecom industry is competitive and our team of experts has all the relevant experience needed to assess, gauge, and rate your favorite ISPs with data to prove. Dive into our review criteria here.
Here’s a brief side-by-side rating of both Cox Communications and Spectrum:
| COX | Spectrum | ||
|---|---|---|---|
| AWARD: Best Variety | AWARD: Best Availability | ||
| Pricing | 3.11/5 | Pricing | 4.33/5 |
| Performance | 4/5 | Performance | 4/5 |
| Value-Added Features | 3.75/5 | Value-Added Features | 4/5 |
| Customer Satisfaction | 3.59/5 | Customer Satisfaction | 3.82/5 |
| Total Score | 3.84/5 | Total Score | 4.25/5 |
| Learn More | Learn More | ||
At LocalCableDeals, we specialize in providing in-depth insights and expert analysis on the internet industry. Our seasoned staff don’t just love to write but possess extensive industry knowledge as well. By exploring the most reliable resources, we bring you the latest information backed by valid data.
For this comparison, we explored our verified customer reviews, collaborated survey results, feedback from pages and calls, and the unbiased perspectives of our team. And it doesn’t end there, we dedicatedly verified everything to compile the most reliable piece based on truth and quality!
| Provider | COX | Spectrum |
|---|---|---|
| Price Range per month |
$50 - $150 Everyday low price. No annual contract. |
$50 - $70 For 1 year* |
| Connection Type | Cable Internet | Hybrid-fiber Coaxial Internet |
| Download Speed | Up to 300 Mbps – 2 Gbps | 500 Mbps, 1 Gbps |
| Most Recommended Plan | Go Super Fast | SPECTRUM INTERNET® GIG |
| Latency | 25ms | 20ms |
| Data Limit | 1.25TB | Unlimited |
| Call Now | Call Now |
With Spectrum, you are bound to only two speeds; however, it is comparatively cheaper than Cox Communications. Here’s how: Both have the same starting prices, but while Cox offers 300 Mbps for $50, Spectrum offers 500 Mbps for the same amount, making it a reasonable option.
Also, while the two are slightly closer in latency, even a millisecond of difference matters for internet providers.
| Provider | COX | Spectrum |
|---|---|---|
| Price Range per month |
$61 - $146 Everyday low price. No annual contract. |
$95 - $105 For 1 year*. Availability varies by location. |
| Number of Channels Up to | 250+ | 160+ |
| Bundling | Not required | Not required |
| CTA | Call Now | Call Now |
Cox Communications may have more channels, but when it comes to streaming facilities and add-ons, Spectrum isn’t far behind.
| Provider | COX | Spectrum |
|---|---|---|
| Starting Price (per month) |
$20 Equipment included. No term agreement. |
$15 For 1 year* when bundled |
| Nationwide Calling | Yes | Yes |
| Features | 14+ | 28 |
| CTA | Call Now | Call Now |
Both Cox Communications and Spectrum are affordable, making them handy options for those seeking reliable voice services. However, Spectrum’s voice services have more calling features.
| Provider | COX | Spectrum |
|---|---|---|
| Equipment | $14/mo | Router for $10/mo with the Premier Internet plan |
| Installation | $100 | $65 for professional installation |
| Data Overage Fees | $10 per each 50GB over the data limit | No |
| Modem Activation Fee | $25 | The self-installation activation fee is $30 |
| Early Termination Fee | Yes | No |
Restating the fact that Spectrum is cheaper through this additional cost comparison. There are no cancellation and overage fees to overwhelm the users, and the equipment and installation charges are also low.
| Provider | COX | Spectrum |
|---|---|---|
| Mobile | ✔ | ✔ |
| Cable TV | ✔ | ✔ |
| Voice/Home Phone | ✔ | ✔ |
| Home Security | ✔ | ✖ |
Cox Communications is diverse in terms of bundling options. It offers a full-fledged arsenal with internet, TV, phone, and home security services. Spectrum has high-quality voice and TV services to accommodate for the lack of home security ventures.
Internet bundles starting from $65/mo
Connect2Compete plans for low-income users
Cost: Internet bundles starting from $125/mo
Spectrum Internet Assist for low-income users
Both Cox Communications and Spectrum offer affordable internet plans for individuals and families who are part of government assistance programs, such as SNAP(Supplemental Nutrition Assistance Program).
However, when it comes to being a considerate internet provider, Spectrum takes the crown. It has an elaborate list of programs to make switching convenient along with a wide range of promotions for the entire service roster.
| Provider | COX | Spectrum |
|---|---|---|
| Contract | For 1 -2 years | None |
A provider that doesn’t bind you with strict contract limitations is hard to come by; lo and behold, Spectrum comes with a serious customer commitment policy.
On the other hand, Cox’s 24-month contract term agreement provides customers with retail rates for the covered services, ensuring price stability for the duration.
| Provider | COX | Spectrum |
|---|---|---|
| Availability | 19 states | 41 states |
Cox Communications is serving 19 states with dedicated internet, TV, and home security facilities. If you double the number, that’s Spectrum’s coverage area, with many rural points included. Location and accessibility are a huge plus for any ISP, and there’s a clear leader in this case.
| Provider | COX | Spectrum |
|---|---|---|
| ACSI Rating | 68 | 68 |
According to a report by the American Customer Satisfaction Index, several ISPs were assessed based on a variety of benchmarks, and both providers got the same score. At a glance, this marking puts both Cox Communications and Spectrum on the same level, but there’s more to this rating.
| Provider | COX | Spectrum |
|---|---|---|
| Phone Support | ✔ | ✔ |
| Live Chat Support | ✔ | ✔ |
| Customer Forums | ✔ | ✔ |
| Mobile App | ✔ | ✔ |
Circling back to the above customer service rating, Cox Communications and Spectrum aren’t that far apart. Both are committed to assisting through all mediums possible.
This entire comparison was designed to help you and isn’t intended to degrade either of the providers in any way. If you have some specific preferences and need a direct answer, we’ve got a shorter explanation for you below.
Unlimited data
Great bundles and promotions
Switching benefits and deals
The fastest Cox plan has a 2 Gbps speed, so it would be safe to assume that Cox is faster than Spectrum.
It is indeed a good speed. With 1 Gbps internet, you can easily download large files, stream high-definition content, explore multi-player games, work remotely, and more.
Cox TV has three main plans, including:
You can contact Cox customer support to find a suitable TV plan or learn more about other services.
for terms and conditions.
(855) 771-3154
