Número de Teléfono para asistencia de ventas (855) 464-4098
Your new Spectrum services are just a call away!
Reach out now and get reliable support in ordering new services based on your unique needs.
Call to Order New Spectrum ServicesBefore calling customer support for new Spectrum services, consider the following:
Found what you’re looking for? Here’s a list of all the essential Spectrum customer support numbers you can dial to get the relevant help, or dial (844) 481-5993 to connect with a representative.
| Functions | Phone Number |
|---|---|
| For Spectrum Sales Support | (844) 481-5993 |
| Technical Customer Support | (833) 949-0036 |
| For Spectrum Enterprise | (800) 314-7195 |
| For Moving | (888) 692-8635 |
| For Spectrum Mobile® | (866) 782-2681 |
| For Spectrum TV® | (844) 760-1302 |
| For Spectrum Internet Plans | (888) 507-7838 |
| For Spectrum Mobile Plans | (844) 760-1303 |
| For Spectrum Voice® | (844) 891-0928 |
| For Spectrum Availability | (844) 760-1303 |
| For General Inquiry | (844) 891-0928 |
Break Free with Spectrum’s Contract Buyout* Offer.
Wondering if your query is worth the call? It sure is. Here are some of the common reasons why customers called Spectrum support recently:
Still confused? Feel free to call the Spectrum customer service number (833) 949 0036, and you will be routed to the correct support department.
For assistance and details on billing, Internet, TV, Voice, or Mobile service, visit: https://www.spectrum.net/support
For Spectrum Sales Support, call this number: (855) 267 6680
Para asistencia de ventas de Spectrum, llame al: (855) 464 4098
For Time Warner Cable (TWC) Sales Assistance, call this number: (855) 267 6775
Para asistencia de ventas de Time Warner Cable (TWC), llame al: (844) 760 1305
For Bright House Network Sales Assistance, call this number: (855) 267 6774
Para asistencia de ventas de Bright House Network, llame al: (855) 267 6670
For Spectrum Business Sales Support, call this number: (855) 267 6768
Para ventas de Spectrum Business, llame al: (855) 267 6672
Spectrum business support is available across 41 states - check coverage at https://business.spectrum.com/service and find the best available offers for your business.
To identify Spectrum Business outages and storm updates, visit: https://www.spectrumbusiness.net/support/tv/spectrum-business-storm-center
To create your Spectrum Business account, go to: https://www.spectrumbusiness.net/login
In addition to reliability and wide coverage, you can expect Spectrum Internet customer service to provide prompt and complete assistance with 24/7 availability.
Here’s an overview of what you can expect from it:
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| Tips for Calling Spectrum Internet Customer Service |
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| What Issues are Resolvable via Spectrum Internet Customer Service Call? |
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Spectrum not only delivers top-notch cable TV service, guaranteeing non-stop entertainment but round-the-clock customer support as well.
Here are the key benefits you can expect from Spectrum Cable customer service:
| What People Call Spectrum TV Customer Support For |
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| Tips for Calling Spectrum TV Customer Service |
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| What Issues Can be Addressed by Calling Spectrum Cable TV Customer Service |
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To enhance your experience and save your valuable time, here’s a checklist of information to have in handy before making a call:
Spectrum Internet is available mostly in urban and suburban areas across 41 states of the United States and is accessible to over 100 million people.
You can check if Spectrum Internet is down by calling their customer support number. You can also enable push notifications from the My Spectrum App to stay updated about outages in your area.
Yes, Spectrum offers low-income Internet assistance to students enrolled in the National School Lunch Program (NSLP), members of the Community Eligibility Provision (CEP) of the NSLP, or elderly above the age of 65 with Supplemental Security Income.
Your Spectrum prices might change after your promotional discount period ends, or if the taxes in your area increase over time.
You can pay your Spectrum bill online, through the Spectrum app, by mail, via phone call, or at the nearest Spectrum store. For more details, check out this detailed blog on where to pay your Spectrum bill.
Yes, you can pay your bill by calling (833) 267-6094 and using Spectrum’s automated service to pay your bill via phone. You can learn more about paying your bill by phone in our detailed blog.
You can update your Spectrum billing address using the My Spectrum app. Simply sign in to your account, go to Settings, and then select the Notifications sub-tab. Under the Billing and Order Notifications option, select Manage. Update your billing address and save changes.
Yes, Spectrum will pay for your previous provider’s contract price of up to $500* if you choose to switch to Spectrum services.
Paying your Spectrum bill is quick and simple. Here are some of the best ways you can manage your monthly Spectrum bills:
Call Spectrum at (833) 267 6094 to pay your bill over the phone using a checking/savings account, MasterCard, Visa, American Express, or Discover credit/debit card.
For online bill payment, log in to your Spectrum account, go to Billing, and select “Make a Payment” to pay with a checking/savings account or debit/credit card.
For an easier bill payment, sign in to the ‘My Spectrum App’ on your phone with your credentials. Go to the Billing tab and select “Make Payment” to transfer funds.
Use the Store Locator to find the nearest Spectrum store or a third-party payment center, and make your payments with complete transparency.
To mail your Spectrum bill payment, use the mailing address on your online bill statement. Send the money order/check in an envelope with remittance; do not mail cash.
Besides these methods, you can enroll in Spectrum Auto Pay to draft payments automatically, ensuring timely and effortless bill settlement.
You can activate your modem by logging in to the My Spectrum app. Once logged in, you will get a notification to set up your equipment. Choose the self-install option, then select the device you want to activate. Simply follow the steps that pop up on your screen to self-install your modem.
You can activate your Spectrum TV service using the My Spectrum app or go to spectrum.net/selfinstall. Log in, choose the equipment you want to activate and follow the steps on your mobile screen.
To set up Spectrum in-home WiFi, connect the modem to your cable outlet. Then connect your modem to your Spectrum WiFi router. Finish by activating your modem online at spectrum.net/selfinstall
You can reboot your Spectrum receiver by disconnecting it for 60 seconds and then restarting it. Make sure your cables are connected to the power source securely.
You can access parental controls by pressing the MENU button on your TV remote control. Go to Settings & Support and choose Parental Control Settings. Here, you will be asked to set up a four-digit Parental Controls PIN. Set up your PIN code and select Save. Next, set up any restrictions you want for your family and save changes.
You can get a complete guide on how to set up parental controls on your home Internet in our blog.
You can program your Spectrum TV remote by switching on the TV you want to program. Press and hold the Menu + OK buttons together until the Input button blinks twice. Now, press TV Power. The Input button will light up. Aim your remote at your TV and press and hold the UP arrow. This will program your remote for this TV.
You can troubleshoot your Internet by switching off the router or modem for 60 seconds before turning it on again. You can also try restarting the device on which the internet is connected, or take a speed test.
Spectrum Internet customers are required to use authorized modems like TP-Link TC7650, Arris SB6190, and Arris SB8200v3. Details on authorized Spectrum modems: https://www.spectrum.net/support/internet/compliant-modems-charter-network
Before contacting Spectrum Internet customer service for plan inquiries or ordering a new service, evaluate your speed requirements and establish your budget considering the installation fees and other charges.
Spectrum has highly reliable Internet service with a 7.2/10 customer satisfaction score as per CNET’s ratings.
You can check if you’re eligible to apply for low-income Internet assistance to get Spectrum’s service at a lower price.
Spectrum has over 100 million satisfied customers across 41 States in the U.S. and is known for its reliable services and efficient customer support.
You can schedule an installation appointment with Spectrum by calling their customer support number.
You can check what internet speed will suit your household requirements by following our speed requirement guide.
You can call Spectrum customer service to get your service issues fixed as soon as possible.
You can cancel your Spectrum service by calling Spectrum customer service.
You can provide your feedback to Spectrum on call, or leave a review below.
Satisfied with the customer service... issue resolved quickly
My order arrived later than expected.
The customer support agent was helpful
Internet service was restored timely, appreciate the help!
The waiting time for customer support call was very long…
My modem was not working and customer support agent helped me get it back on very nicely! Thanks.
Good service… would recommend Spectrum to friends and family!
Service was slow, long waiting time... but issue got resolved. Thanks.
My TV remote wasn’t working but got it fixed quickly!
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*Charter Communications, Charter Spectrum, Charter Spectrum TV, Charter Spectrum TV Select, Charter Spectrum Internet, Charter Spectrum Internet Ultra & Charter Spectrum Voice, are trademarks or registered trademarks of Charter Communications.
◊To qualify for the Contract Buyout Program, a customer must order and install a combination of qualifying Video and Internet and / or Voice services; offers not available in all areas. Spectrum’s Mobile Services are not eligible for the buyout program. Offer available to qualifying customers only who have no outstanding obligations to Charter. Payment amount will be determined by the Early Termination Fee on the final bill from the previous provider, not to exceed $500. For Contract Buyout qualifications, go to Spectrum.com/buyout. ©2024 Charter Communications.
*See Offer Details for terms and conditions.
(844) 481-5993
