Switch to Spectrum Today

Tired of your current provider but can’t afford to pay the early termination fee? Switch to Spectrum today and avail the $500 Contract Buyout offer. Do not waste your time and call us to get the best package as per your need.

Spectrum Customer Service Number: 1-855-267-6680

Para el servicio al cliente de Spectrum en español, llame al: 1-855-464-4098

Time Warner Cable Customer Service Number: 1-855-267-6775

Para el servicio al cliente de Time Warner en español llame: 1-855-452-3214

Bright House Network Customer Service Number: 1-855-267-6774

Para el servicio al cliente de Bright House en español, llame al: 1-855-267-6670

Spectrum Business Customer Service Number: 1-855-267-6768

Para el servicio al cliente de negocios de espectro en español llame: 1-855-267-6672

Spectrum Outage Number: 1-844-481-5993

Llamar al número de interrupción del espectro: 1-855-464-4098

Spectrum Customer Service in 60 seconds

Support at Spectrum is not a job, but a culture. You can contact Spectrum customer support via phone call, email, chat, and more. Here’s a video that explains how Spectrum’s customer service works in detail.

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Spectrum Services

Additional Ways to Contact Spectrum Customer Support

There are other ways to reach Spectrum customer service to resolve your issues. If you are not comfortable getting customer service over the phone, you can try these methods and see how it goes for you:


Live Chat

Look at the bottom right of your screen and click on “Ask Spectrum” to initiate a textual chat in real-time with the virtual assistant. You can tell your query to the agent and receive an instant response. Note that Spectrum allows only one virtual chat window to be open at a single time.


Remote Assistance

Head over to http://www.helpmespectrum.com/ if you’re already mid-call with the support agent. Accept the terms & conditions, enter the code provided by the rep. and allow Spectrum’s customer service to connect to your computer directly for further assistance.


Social Media

You can reach out to Spectrum’s social media account as well. Try the provider’s different social media handles and drop your DMs. Tweet Spectrum Customer Care at https://twitter.com/ask_spectrum or place your bet on Spectrum’s Facebook page: https://www.facebook.com/spectrum.


Online Account

To benefit from Spectrum’s Support Library, you can log in to your online account and can view different solutions and resources to resolve conflicts on the go. You can even pay your bill online with your Spectrum account.


Store Visit

Spectrum has 92262 stores with full service nationwide. If you want face-to-face help, use Spectrum Store Locator to find your nearest Spectrum store and head over there to get support on a variety of issues, from payments to installation.


Mobile Access

For Spectrum Mobile related queries, go to https://mobile.spectrum.com/support to read up on a wealth of information, surrounding billing and other technicalities.

Before You Call the Spectrum Customer Service Number

Make sure you follow the below steps before you call Spectrum Customer Support so that the phone call can go as smoothly as possible:

You should have the phone number associated with your Spectrum’s account

Call from the number your account is associated with or keep the phone number written down in front of you.

Keep your account number handy

You can find the account number on the top of your billing statement. Alternatively, login to your Spectrum account at Spectrum.net, go to the billing details and you will find the account number there. Spectrum Business customers can log into business.Spectrum.com to access their accounts.

Make sure you remember your zip code

You might need to tell your zip-code to the Spectrum customer care representative for verification purposes.

Last four digits of your social security number

In some cases, for security purposes, the agent might ask for the last four digits of your social security number to confirm your identity.

Keep a pen and paper handy

Keep a pen and paper with you in case you have to write down some important details.

Make notes

Before you call, write down the issues you have been facing, so you don’t forget anything. Tell as much detail as possible, e.g. how long has the problem been going on and what steps you have already taken to sort it. This way the agent can better understand the status of your situation.

How do I pay my Spectrum Bill?

If you’re worried about dealing with a difficult billing process, then you need to put these stressful thoughts on the side. Why? Because Spectrum makes paying for its subscription services incredibly easy. Here are some of the best ways through which you can pay Spectrum bill:

  • Pay by phone
  • Pay Online
  • Pay via the app
  • Pay in store
  • Pay by mail
Spectrum Bill?

Get a solution to all your Queries

Spectrum's customer support team makes sure that their valued customers receive the most efficient customer service. You can get a solution to all your queries when you reach out to Spectrum Cable TV, Internet, Home Phone, Mobile Phone customer service. Even at 3 a.m. just pick up your phone and find valuable help from Spectrum’s ever-ready customer service agents at 1-844-481-5993. Here is a quick overview of Spectrum customer service:

  • Reach out to the technical support department via call or chat support for any issues regarding your Spectrum internet speed, Spectrum cable signal stability, or even troubles with your Spectrum Voice service. The technical support team will make sure that your issue is resolved.
  • Spectrum provides its customers with up-to-date equipment so you don’t have to deal with Wi-Fi network problems or lost cable signals. However, if you have any concerns regarding the equipment, just contact the customer support department and get answers to all your questions.
  • Contact customer support to find out if there is a Spectrum cable TV, internet, or home phone outage, or whether you’ve lost your service due to a connection problem at your end. They’ll do whatever they can to ensure that your services are restored as soon as possible.
  • If you have any concerns regarding your Spectrum’s mobile phone service, you can reach out to Spectrum’s Mobile Support or you can call at 1-844-481-5993 to talk to a live representative.
  • Moving to a new house? Take your Spectrum services with you. Call the toll-free number 1-844-481-5993 to find out about the process and current deals that may apply to you.
Spectrum Phone Number

What are the Ideal Spectrum Customer Service Hours?

Although, you can reach out to Spectrum support lines anytime and the support team would be more than happy to help you out, but it is recommended that you contact the customer support in the following hours to get the best customer service and deals:

Monday to Saturday 8 a.m. to 1 a.m.

Sunday 8 a.m. to 12 a.m. EST

Most Optimal Time to Call 10:15 a.m.

Frequently Asked Questions About Spectrum Customer Service

What is Spectrum customer service number?

You can reach out to Spectrum by calling 1-855-267-6680 from your phone.

Número de teléfono de Spectrum para llamar al servicio al cliente de Spectrum español: 1-855-267-6672

Does spectrum have 24/7 customer service?

Yes, Spectrum customer care lines are open 24/7 all throughout the year.

How do I report an outage to Spectrum?

Login to your Spectrum account and click on “Ask Spectrum” to report a service outage or know more about the steps to deal with it.

What is the phone number for Spectrum Business support?

Spectrum Business customers can call this number 1-855-267-6768 to get all their queries answered.

Para el servicio al cliente de negocios de espectro en español llame: 1-855-267-6672

How do I order TV and Internet from Spectrum?

You can reach out to the Sales department at 1-855-814-6041 and can get the best savings with Spectrum.

How do I get support for Spectrum Mobile service?

If you have any technical or billing concerns regarding your Spectrum Mobile Phone service, you can reach out to Spectrum Mobile Support or you can call at 1-844-481-5993 to talk to a representative.

How do I cancel my Spectrum cable service?

To discontinue your Spectrum subscription, call the number 1-855-267-6680 to speak to a customer service agent. You can even have a live chat session on the site, but the best way is to make the direct call and cancel.

What is the Spectrum phone number?

If you wish to order a service plan and get hooked to Spectrum’s amazing internet, TV and phone, then you need only call 1-844-481-5993.

Can I pay my Spectrum bill by phone?

Yes, you can call the number 1-844-481-5993 to speak to a Spectrum billing agent and transfer funds via your credit card, debit card, savings or checking account, etc.

How do I contact Spectrum customer service?

There are more than one ways you can contact Spectrum’s customer support. These include calling the TFNs mentioned on this page, leaving a DM on Spectrum’s social media profiles, reaching out via your Spectrum account, or visiting Spectrum’s nationwide stores, etc.

Didn’t Find the Right Spectrum Phone Number?

Here is a list of all the Spectrum contact numbers you will ever need.

DepartmentsPhone Numbers
Spectrum Sales1-877-906-9121
General Customer & Technical Support1-833-267-6094
Spectrum Billing Enquiry1-844-481-5993
Spectrum Outages1-844-481-5993
Charter Spectrum™ Customer Service1-855-267-6680
Original Time Warner Spectrum Customer Service1-855-267-6775
Original Bright House Networks Customer Service1-855-267-6774
Spectrum Business Customer Service1-855-267-6768
Spectrum Mobile Support1-844-481-5993
Moving Subscribers1-844-481-5993

* Charter Communications, Charter Spectrum™, Charter Spectrum TV™, Charter Spectrum TV™ Select, Charter Spectrum TV™ Silver, Charter Spectrum TV™ Gold, Charter Spectrum Internet™, Charter Spectrum Internet Ultra 100™, Charter Spectrum Voice™, Charter Spectrum Double Play™, & Charter Spectrum Triple Play™ are trademarks or registered trademarks of Charter Communications.

*See Offer Details  for specific offer details and restrictions.