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The only constant is change, which is why a Spectrum Internet speed upgrade could be the best decision you make today. More speed can give you the seamless online experience you long for, so why settle for the bare minimum?
When you upgrade Spectrum internet, you get more for less because higher-tier plans offer better value. The transition from your current internet plan to one with higher speeds is quick and easy, but first, you must determine if you truly need an upgrade.
Signs that You Need to Upgrade Spectrum Internet
If your Spectrum Internet plan worked well for you in the past but has been giving you trouble lately, an upgrade might be the solution. Internet requirements change over time, which is why speeds that were sufficient before might not hit the mark anymore.
The following signs indicate that it’s time for an upgrade:
1. Slow Speeds During Peak Usage Hours
Your home network may experience high traffic in the evening (peak hours) when everyone’s at home and using the internet for leisurely activities, including streaming and gaming. Therefore, the greater number of users and devices on the network leads to slower speeds for everyone.
2. Lag in Real-time Applications
Real-time applications such as video calling and multiplayer gaming are most likely to take a hit when the internet speed is too slow. You may experience holdups, lags, call drops, and pixilation, which ruins the whole experience.
3. Constant Buffering
It’s quite the struggle to stream in high quality with a slow internet connection. One way to avoid buffering is to settle for standard quality (720p or lower); however, if you’re not okay with anything below HD (1080p), you'd better pay up for speeds to match.
4. Change in Routine/Lifestyle
Internet speed demands increase when you add more smart devices to the network, start working from home full-time, or take up a data-intensive hobby such as online gaming or 4K streaming. The change of routine or lifestyle can apply to one or more members in the household.
5. Wi-Fi Network Congestion
Another reason for slowed-down internet speeds could be that you’re sharing your home Wi-Fi network with more users than earlier. A higher number of users translates to more devices connected to the network, which thins out the bandwidth allocated to everyone individually.
Steps to Upgrade Your Spectrum Internet
Upgrade your Spectrum Internet plan in 5 simple steps and experience faster broadband in no time:
- Before you proceed with an upgrade, take a look at what you’re getting with your current internet plan. You can do this by signing in to your Spectrum account through the mobile app or website.
- Run an internet speed test to ensure that you’re getting the speeds you pay for. If the delivered speeds are much lower than advertised, reach out to Spectrum customer support and lodge a complaint.
- Browse higher-tier plans; internet plans vary by location, hence, certain high-speed plans are only offered in select areas.
- Once you’ve decided on a new plan, log in to your Spectrum account and navigate to the plan details
- Select Upgrade Plan and then choose among the listed options.
P.S. You can also request an upgrade by calling customer service or using the online chat feature on the website.
Popular Home Internet Plans from Spectrum
FAQs
How long does it take Spectrum to upgrade internet?
Normally, the upgrade takes effect within a few minutes following completion of the process. However, in some cases, it can take longer (up to 24 hours).
How much does it cost to upgrade Spectrum Internet plan?
The cost of the upgrade depends on your chosen higher-tier plan. For example, if you upgrade from the 500 Mbps speed plan to the 1 Gbps speed plan, the difference in your monthly bill is roughly $20.
Can I bundle Spectrum internet with other home services?
Yes, you can subscribe to a Spectrum package that combines internet with TV and/or voice service.
