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For New Customers

Subscribe to new Xfinity Internet, Cable TV, Home Security, and Phone services according to your preferences and needs. Instantly place your order and elevate your telecom experience by dialing the Xfinity phone number.

For Sales Support:

1-844-207-8722

For Existing Customers

Call the official Xfinity Customer Service number for relevant queries. Get billing and technical support instantly. Troubleshoot issues related to your Xfinity services.

Official Xfinity Customer Service:
(800) 934-6489

Before You Call Xfinity Support

We recommend keeping the following information on hand before calling Xfinity customer service.

  • Your Social Security Number (SSN)
  • Debit/Credit card information
  • Your street address and area ZIP code
  • Your email address and phone number

For New Customers

When you call Xfinity sales support at 1-844-207-8722, a representative will answer your queries and guide you through the process.

For Existing Customers

When you call Xfinity customer service at (800) 934-6489 (1-800-Xfinity), here’s what you need to do.

  • 1. Enter your serviceable area ZIP code .
  • 2. If you don’t enter a ZIP code, skip the next step where you’ll be asked for your phone number or account number.
  • 3. If you know the extension you’re trying to reach, press the appropriate number or simply press zero (0) to reach a live support representative.

/ Additional Xfinity Customer Service Numbers

Xfinity Support and Bill Payments

(1-800-Xfinity) or (800) 934-6489

Get technical and non-technical support and pay your bills by dialing this number.

Xfinity Mobile Support

(888) 936-4968

For all your billing and support queries related to Xfinity Mobile.

Xfinity Business Customer Service

(800) 391-3000

Support for existing Xfinity business customers.

/ Reach Xfinity Customer Service Online

Xfinity offers 24/7 support through various online platforms. Reach out for any queries, questions, or problems related to the service!

Xfinity Login

Get the most out of your Xfinity services. Sign in with your Xfinity email and manage high-speed internet, phone, and TV.

Login

Xfinity Live Chat

Instead of looking for Xfinity support email, use Xfinity Live Chat and talk to a representative on the go. The Live Chat is available 24/7.

Live Chat

Xfinity Support Forums

Need help? Find solutions to all your problems related to the service, read reviews, share knowledge, and get answers from the experts.

Support Forum

Facebook

Follow Xfinity Facebook page to get all the latest updates from Xfinity and have your queries resolved through Facebook Messenger.

Twitter

Tweet at @XfinitySupport, Xfinity’s dedicated Twitter account for customer service, for any queries related to Xfinity services.

Reddit

Get direct help from Xfinity’s extensive knowledge base on Reddit. If you have any questions regarding the service, Xfinity is there to answer them all.

Common Issues and Xfinity Troubleshoot Guide

Want a quick fix to an issue without having to call? Check out these most common issues and their DIY guides to help solve your trouble!

How to troubleshoot your Xfinity Internet connection

How to reset your Xfinity Router

Having trouble with a poor signal or a weak internet connection? You can follow this easy guide on How to Reset the Xfinity Router.

How to reset your Xfinity remote

Want to pair your Xfinity remote to a new TV and don’t know how it works? Here’s a quick guide on How to Reset Xfinity Remote.

How to Pay your Xfinity Bill

New to Xfinity and don’t know how to pay your bill? Follow our guide on How to pay your Xfinity Bill.

Want to pay your Xfinity bill online but don’t remember your account details? Check out this guide on How to Pay Xfinity Bill without Signing In.

/ Frequently Asked Questions

Yes, Xfinity customer service assistants are available 24/7, however, the best time to call is Monday — Saturday, 7 a.m. to 9 p.m.
You can contact Xfinity customer service by calling 800-934-6489.
You can reach Xfinity customer service through the following channels:
You can talk to an Xfinity customer service representative by calling 1-800-XFINITY.
You can get information on Xfinity internet outages in your area by visiting the Xfinity Status Center.

Call Now to Order the Best Xfinity TV, Internet, and Phone Deals