With availability in 44 states and serving over 31 million consumers, Spectrum has become the national telecommunication brand of the United States offering internet, cable TV, and phone services.
Almost all its services have a working model of coax cables that makes the connection much more reliable and trustworthy.
Read along to find out about all the services and aspects of Spectrum in detail.
Spectrum Internet
For most people, Spectrum internet is not the ideal choice but the only one as well. With internet speeds up to 2000 Mbps (wireless speeds may vary), Spectrum makes sure that all your online activities function smoothly with the desired bandwidth. One key feature of Spectrum internet is its cutting-edge pricing plans – most of its plans cost the same throughout the nation.
Some of the best, most popular internet plans offered by Spectrum are:
Plan | Spectrum Internet Premier | Spectrum Internet Gig |
---|---|---|
Download Speeds | Up to 500 Mbps | Up to 1000 Mbps |
Data Cap | None | None |
Free Security Suite | Yes | Yes |
Free Modem | Yes | Yes |
Contractual Obligation | No | No |
View Plans | View Plans |
*Wireless speeds may vary
To find more details about all the internet plans, you can call the service center at 1-888-507-7838.
Even the basic plan of Spectrum internet is more than enough to stream HD movies, play online games, and work endlessly without any lag. The provider offers such esteemed internet cable lines that you will not experience slowdown even if multiple devices are connected to the network.
Another great reason to subscribe to Spectrum packages is that all the internet plans include a complimentary modem and Antivirus software that can ensure the security of up to ten devices. In order to install the security suite, you need to follow these steps:
- Sign in to your Spectrum account
- Select ‘Services’ and then ‘Internet’
- Go to the ‘Security Suite’ tab
- Accept ‘Install’
Spectrum also enables you to stay connected to the online world even after you have left your home. As a Spectrum customer, you get free access to millions of out-of-home Wi-Fi hotspots nationwide. Moreover, all of its plans come with unlimited data allowance giving full freedom of internet usage to the customer.
Spectrum TV
If you are someone who only invests in services that offer value-for-money, Spectrum Cable TV might just be the best choice for you. Spectrum TV is the perfect blend of entertainment and balance for anyone who yearns for engaging content. Here are the most popular cable TV packages offered by Spectrum:
Spectrum TV Select Signature | Spectrum TV Select Plus |
---|---|
150+ Channels | 160+ Channels |
Now includes complimentary access to ViX Premium Con Anuncios (ViX Premium with Ads), Disney+ Basic (with ads), Max Basic (with ads) | Now includes complimentary access to ViX Premium Con Anuncios (ViX Premium with Ads), Disney+ Basic (with ads) ), Max Basic (with ads) |
FREE Spectrum TV App | Live TV with Free HD |
Over 85,000 On Demand Titles | TV Select Signature Channels + Regional Sports Networks |
No Contracts | No Contracts |
View Plan | View Plan |
If you are interested to avail this exciting doze of entertainment, call 1-888-507-7838 right now to get the latest information about cable packages and pricing.
With the Spectrum TV plan, you get more than 125 HD channels allowing you to enjoy entertainment as it was intended to. The Spectrum channel lineup is well-designed and all three cable TV plans include sports, news, entertainment, lifestyle, kids, and other major genre channels.
You can also find a TV guide on the screen that helps navigate between channels and enables you to find your favorite TV channels with ease. The parental control feature of Spectrum TV provides you with all the control you need over the content.
One key feature of Spectrum TV is the on-the-go application, Spectrum TV App, which is included with every cable plan. While the app includes thousands of titles for you to stream, it also offers an entire channel lineup of more than 60 channels so you do not miss any live broadcasts also.You can also access and control your DVR settings from anywhere through the Spectrum TV App.
The app is available on Google Play, App Store, and Amazon Appstore and can be downloaded on multiple devices with the same user credentials. For large households, Spectrum offers the convenience of personalized profiles so that every member of the house can have customized experience.
Here are the steps to create new user profiles:
- Go to your Spectrum account.
- Go to the ‘Account Management’ tab and select ‘Manage Users.’
- Choose ‘Add New User’ from the available options.
- Enter the desired information of the user and choose the permission level.
- Select the ‘Add New User’ button again and wait to get the ‘Success’ prompt.
While using in-home Wi-Fi, unlimited users can connect to the Spectrum TV App, however, the app supports only two users accessing it from an outside network.
Spectrum Voice
Spectrum Voice lets you feel connected to your loved ones through such clarity that you do not even realize the distance. As with the internet, Spectrum does not impose any sort of data caps or restrictions when it comes to the phone as well. Most people have stopped using phone services, but if you are interested in getting one – Spectrum Voice should be your go-to option. Moreover, Spectrum Voice allows you to make unlimited international calls to Canada, Puerto Rico, Mexico, Virgin Islands, Guam, American Samoa, and Mariana Islands.
All the Spectrum voice plans include advanced features like the ability to see who is calling and to block telemarketing calls.
Some other great features of Spectrum Voice include:
- Call Waiting with Caller ID
- Voicemail
- Forward Calls
- Block Anonymous and Unwanted Calls
- Speed Dial
- Three-way Calling
- Visibility of Caller ID on TV
- Readable Voicemails
- Return Call
Call at 1-888-507-7838 to get a detailed overview of the Spectrum Voice plans.
Spectrum Bundle Deals
Who likes saving money? Everyone. If you belong to this very sane group called ‘everyone,’ you would know that bundling up services can save you a lot of money annually.
Spectrum bundle deals ensure that customers can take full benefit of Spectrum services at a much more convenient and affordable monthly rate. Without binding you in any sort of contract, Spectrum bundles empower you to take charge of your freedom. You can choose any two or all three services of Spectrum and make it a bundle .
What’s more is that with all the bundles that include internet services, you get a free modem and an Antivirus software. All bundles featuring Spectrum TV include Free HD channels and on-demand programming. Spectrum bundles with all three of its services are the most cost-effective money-saving deals and if you use all three services, you should call 1-855-814-6041 to fix you one right now.
Spectrum Customer Service
By providing around the clock assistance, Spectrum Customer Service makes the client experience ever more rewarding. Whether you have a billing-related query or need assistance with some technical issue, Spectrum offers instant and promising solutions to its clientele.
The best part of Spectrum Customer Service is that it offers designated phone numbers for each concern so you never have to wait for your turn. Here is a list of Spectrum phone lines for your reference:
Spectrum Customer Support: 1-855-267-6680
Time Warner Cable (TWC) Customer Service: 1-855-267-6775
Bright House Network Customer Service: 1-855-267-6774
Spectrum Hardware Assistance: 1-866-892-4249
Spectrum Business: 1-855-267-6768
If you want assistance with the billing procedure, you can view details on https://www.spectrum.net/support . For business queries, find out details on https://business.spectrum.com/service.
Spectrum Online Access
For millennials, making calls is one of the most annoying tasks and so Spectrum has a solution for that as well. Contact Spectrum Online Support through the following channels:
Live Chat – At the bottom of your Spectrum page, click on the ‘Chat Now!’ option to start a live textual conversation with a virtual agent.
Remote Assistance – if you are in the middle of the call with a customer service rep, you can hand over your system’s remote access by entering your code into https://www.spectrum.com/contact-spectrum.
Social Media – drop direct messages to Spectrum’s social media handles. You can tweet or send a message on Facebook directly.
Online Account – sign in to your Spectrum online account to get advantage from Spectrum’s Support Library. It features resources and solutions to various issues.
Mobile Access – you can find detailed info about billing and other mobile-related technical issues at https://mobile.spectrum.com/support.
Why is Spectrum reliable and trustworthy?
If you have used Spectrum services in the past, you would know how customer-oriented the company is. Spectrum has been consistent with its ACSI score as well which depicts the level of satisfaction of its customers. Spectrum offers year-round discounts and promotions making its services accessible for everyone.
Spectrum’s confidence in its services is so supreme that it does not bind customers in any sort of contract and has no cancelation charges, whatsoever. This highlight makes customers trust the services even more and the relationship solely brews on the quality of services instead of fear of termination fees.
For people stuck in long-term contracts with other providers, Spectrum offers a buyout feature. If you opt for it, Spectrum will pay up to $500 of your cancelation fee and get you on board as a customer. Even this feature does not have any contractual obligation and you can cancel its services at any point.
The Bottom Line
Spectrum offers 24/7/365 customer support making sure that every customer query is handled in a timely, professional, and appropriate manner. All of the Spectrum plans are designed in a particular way that enhances and elevates the customer experience.
Find out about all the services that Spectrum offers by calling at 1-888-507-7838.