The cable industry has been a strong force behind America’s innovation in the telecom field. The revolution began in Oregon, Pennsylvania, and Arkansas back in 1948 and brought distant over-the-air signals from miles away to geographically remote areas of the country.

Right now, America’s cable providers distribute subscription video content from cable networks to the people with the help of a wired telecommunications network. In addition to cable TV services, they offer high-speed internet and digital phone services.

Cox Communications is one of the major stakeholders in the American cable industry providing advanced digital video, high-speed internet, landline, and home security & automation services. Cox is, by far, the third-largest private telecom company in the US. It serves more than 6.5 million residences and businesses.

As a facilities-based provider of video, voice, and data solutions for commercial purposes, Cox is known for its pioneering efforts in the commercial sector. Owing to the popularity of Cox Internet and Cox Cable, we’ve come up with a comprehensive guide about all the packages, plans, promotions, and services for residential and commercial customers.

Cox Serviceability

Cox is one of the largest telecommunications companies in the US and offers services in 18 states: Arizona, Arkansas, California, Connecticut, Columbia, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Massachusetts, Nebraska, Nevada, North Carolina, Ohio, Oklahoma, Rhode Island, and Virginia.

Oklahoma City, Phoenix, and Vegas are among the top served cities within its coverage footprint. Additionally, Cox Communications has a public Wi-Fi network of 500,000 plus hotspots for its customers on the go. The hotspots are located in public areas within the network.

Type of Connection

Connection type plays a big role in the quality of services you get. The most common avenues for television, internet, and landline phone services are Cable, Satellite, DSL, and Fiber.

Cox is a cable provider. This means that the last mile of your television and internet service is delivered over a network of coaxial wires.

Back in the past, these cables were just used for TV. Now, they carry both TV and internet signals, side by side, giving you access to two services in one shot. This is the reason why no satellite or DSL provider stands a chance against Cox. Since the coaxial network is widespread in the US, Cox is our ultimate savior as it gets us high-speed internet and high-definition cable TV in one go.

Cox Services

Cox Communications offer services for every age group. Whether you spend most of the time playing online games on your PS4 or you love watching ‘The Rachel Maddow Show’ on television, Cox has got you covered in every aspect.

The most frustrating thing about getting individual services from separate providers is that you get multiple bills. The bills have different due dates and there is a possibility that you might miss one of the dates and end up with a connection cut down due to non-payment.

For example, if you move to a new house and need a single bill for cable, internet, landline phone, and home security, Cox is the provider that will get you all.

Cox offers four services:

  • Internet
  • Cable
  • Landline
  • Home Security and Automation

Most importantly, the ambit of their services is not limited to residential areas, but covers commercial customers also.

Cox Services for Residential Customers

In this guide, we will do a systematic breakdown of all the services offered by Cox, availability, and plans offered.

Cox Cable

Cox cable offers all your favorite channels and on-demand services. Although its competitors offer a bigger channel lineup, the benefit of getting Cox is that the prices do not rise dramatically as the promotion term ends.

Cable TV Plans

Cox Cable TV has different standalone packages. If you only need the local channels, some news channels, and a few popular channels, then the TV Starter package is for you. Conversely, if you need an extensive channel lineup with all the local news channels, popular sports channels, movie channels, music channels, kids’ channels, and lifestyle, then you can get Contour TV Ultimate, which is a solid service for a reasonable monthly fee.

  • Contour TV Starter

At a very economical cost per month, you get a pretty bare-bones offer with Starter TV. It is suitable for basic viewers and includes notable channels like Fox, CBS, PBS, NBC, and C-Span. You get 75+ channels with the Starter TV, which includes the basic channels.

  • Contour TV Preferred

Get yourself entertained with more than 140 channels, and enjoy the ability to record your favorite shows on the go with the DVR service. Contour TV is pretty convenient and offers a lot more than what you expect. You get all the notable sports channels, kid channels, lifestyle channels, and a plethora of entertainment channels.

  • Contour TV Ultimate

If you don’t want to miss any entertainment channel and you love to watch sports and movies, then you are going to love this plan. You will get more than 250 channels including all the popular premium and sports channels.

Equipment and Perks

The Contour TV box is one of the most advanced boxes available on the market. It lets you stream cable TV on your smartphones, tablets, and big screens. The Contour TV app lets you organize your stored library for the access of up to seven friends and family.

Secondly, the Record 6 HD-DVR enables you to record up to six shows or movies in high-definition without any restriction. Conversely, the Record 2 HD-DVR lets you record two shows or movies at one time.

The Cox Contour app is quite user-friendly and you can get some amazing features like video on demand, parental control, and live channels just one tap away.

Cox Internet

It is not surprising to know that Cox Internet service has a plan for almost everyone. Whether you are a hardcore gamer and need super-fast internet or you are just into regular browsing and social media, Cox has a plan for you in the bag.

Internet Plans

With its diverse internet plans, Cox does a decent job of catering to the needs of its entire customer base. For basic usage, you can sign up for their most basic package, and for excessive usage that involves high-definition streaming and gaming, you can sign up for the 500 Mbps plan. Cox is one of the few providers that offer residential customers up to 1 Gbps download speeds.

PlanDownload SpeedsPlace Your Order

Internet Essential

Up to 50 Mbps


Internet Preferred

Up to 250 Mbps


Internet Ultimate

Up to 500 Mbps



Up to 1 Gbps


Data Caps

All Cox Internet plans come with a data cap of around 1 TB, so it is safe to assume it as almost unlimited. To run out of this data limit in a month, you just have to stream your favorite show in HD for 8 hours a day along with online gaming, web browsing, and music streaming.


Cox Internet has the same equipment fees like other providers. Unlike other service providers, Cox offers only one piece of equipment that works as both modem and router: Panoramic WiFi Gateway. If you want, you can even bring your own modem, if it is Cox-compatible.

Cox Internet Security Suite

In a world full of internet scams, identity theft, frauds, and hacking, online security has paramount importance. Your service provider may get you blazing-fast speeds and reliability, but it may be of no use if it does not ensure online safety and security. All Cox Internet Packages come with Cox Security Suite – a complete cybersecurity solution that makes your browsing safe and secure!

Cox Elite Gamer Base Connection

With Cox Elite Gamer, you can enhance your gaming experience and it is available as an add-on. This service optimizes the path between your computer and the gaming servers for Battle Royale-level games. The add-on reroutes your server on the fastest path and reduces lag. As a result, the game runs smoothly.

Cox Phone Service

Cox's digital phone is available as a standalone service and includes a variety of features to meet your communication needs. You can choose from a basic voicemail service to a multi-featured plan involving cheaper international calling rates.

Cox Home Security and Automation Services

Cox barged into the home security market with its Cox Homelife service, which offers amazing home security and home automation options to customers. You can get a security or automation plan that you find best suitable for your needs. To get more info on plans, contact 1-855-814-6044.

Key Features

Cox Homelife comes with some amazing features such as:

  • Wireless Monitoring
  • Home Automation
  • Intrusion Protection
  • Environmental Protection
  • Disaster Protection
  • 24/7 Surveillance

Cox Homelife Equipment

Cox Homelife Security and Automation Plan comes with two windows/door sensors and one motion sensor by default. You can monitor everything with the live stream and play particular clips at the hour of need.

Add-on Equipment

There are dozens of additional home security and automation equipment to add on top of your current package.

  • Carbon Monoxide Sensors
  • Smoke detectors
  • Smart Door lock
  • Glass break sensors
  • Water and flood sensors
  • Wireless keypad

Cox Services for Businesses

Cox provides services for businesses in more than 17 states across the US. Among the larger cities, Cox operates in Las Vegas, San Diego, Oklahoma, Phoenix, Cleveland, and Omaha. Cox Business covers all the small, mid-sized, and enterprise-sized organizations. The internet service has a Static IP address, online backup storage, and email accounts.

No matter how big or small your organization is, you have to figure out how much internet speed and bandwidth your business requires. Although there is no exact science for figuring this sum out, the best way is to consider the number of workers you have in your organization and their needs.

If you are a budding startup with 10 employees or 50,000 employees strong, Cox Business will hook you up with the service so that you can focus on your core business for success and growth.

Cox Customer Service

It is easy for anyone to claim that their company is one of the telecom giants in the US, but it all comes down to nothing if they have poor customer service. Many ISPs tend to shy away from addressing the common issues faced by consumers; their customer support falls short in every aspect.

Contrarily, Cox Cable has done a decent job of earning customer satisfaction over the years as compared to other providers. It has ended up being in the top five companies to get 60+ score out of 100 for customer satisfaction as per the American Customer Satisfaction Index.

Final Verdict!

With all being said, Cox offers you a variety of plans and packages for all your residential and business needs. The reliability is a major factor that makes people sign up for this company. All the plans offered by Cox come at promotional rates. Pick your phone, call 1-855-814-6044 and reach out to the specialist to get answers to any questions that you might have.