Contact Cox Customer Service

Cox Communications serves millions of customers and provides quality customer support to all subscribers. Become a part of the Cox Communications family and experience convenience and peace of mind. Find affordable package options along with great customer service. Those with Cox service issues can reach out to the highly trained Cox representatives via phone, customer service chat, email, or social media to get your problem solved. All your sales and support issues will be addressed in a professional and helpful way. Are you a new customer or looking to switch providers? Call Cox today and find the perfect internet, cable TV, and phone plan that fits your needs. With Cox Communications, reliable service and excellent customer support is a guarantee.

Cox Customer Service

Cox Customer Support Phone Numbers

24/7 Cox Technical Support Chat

Talk to a representative

Cox Online Payment & Support

Pay bill online or check your balance

Cox Sales Number

Order new services

Give Cox Customer Support a Call

Need to learn more about Cox services or want help with your subscription? Get in touch with Cox Communications Customer Support. Call now to get tons of entertainment options, fast internet connectivity, and reliable home phone. Helpful service representatives will guide you through your service options to help you choose the perfect cox plan.

Cox Homelife

This is a home automation and monitored security solution by Cox. It offers video feeds from your residence, lighting control, door and window alerts, and more. Having trouble with Homelife? Be it a technical problem or a service related issue, Homelife customers always receive impeccable support and are well taken care of.

To get Homelife plans and pricing or for support, call 1-855-814-6044 to speak to a Homelife expert.

Cox TV On Demand

Cox offers On Demand content from premium entertainment channels like HBO, STARZ, SHOWTIME, EPIX, CINEMAX and many more. The On Demand content is available in all genres whether you’re looking for comedy films, thriller movies, kids animated series or box office blockbusters.

You can also order pay per view events. Take advantage of this amazing opportunity and search for Cox TV On Demand in your area now.

Want your support call to go as smoothly as possible? We suggest having the following information with you before placing your call

Your Cox Account Number

Visit the online Cox My Account portal and log in to find your account number, related resources, and other methods of getting in touch with Cox Support Representatives

Check a recent copy of your Cox bill and locate your account number on the upper right hand corner. To understand your bill, visit the Cox online billing help section . Need more information? Check out the Cox Support Videos Section

Still having trouble finding your account number? Call cox customer service and ask one of the representatives to help you retrieve the information

Billing and/or Service Address

New customers who need to set up their services or existing customers looking to move Cox services should have the exact address as listed with the provider

Your Social Security Number (Last 4 Digits) This information helps prove your identity and verify account permissions connected to your Cox Communications account.

Pen & Paper or Other Note-Taking Device

Keep a pen or pencil nearby in case you have to jot down phone numbers, addresses, or confirmation numbers

Cox provides tons of ways for you to stay connected online. Use the following methods to get help with technical support, resolve customer service queries, pay your Cox Communications bill online, and much more.

Cox Support Center

The online Cox Support Center has a range of tools that will help you get the most out of your subscription. Watch video tutorials, read troubleshooting guides, and related resources to learn more about how Cox services. Cox Support Center

Cox Support Chat

Chat with a Cox service representative. This service operates 24/7 in order to facilitate Cox customers. Cox Live Chat

Cox’s My Account

Manage your Cox service through this online portal. You can submit a ticket, check your email, add services, view your bill, chat with a Cox technician, and more. Cox’s My Account

Cox Bill Payment Options

Cox Communications offers convenient ways to pay your bill. Pay your bill online, through the Cox Connect app, by phone, by mail, or in person. Cox Bill Payment Methods

Cox Welcome Center

Are you a new customer? Utilize the Cox welcome center and get access to account management, billing, and support options for all your Cox subscriptions.
Cox Welcome Center

Cox Support Forums

Find answers and troubleshoot common problems by visiting the Cox customer support forums.

Cox Solutions Stores

Visit your nearest Cox Communication store to get help with equipment repair, service upgrades, and general issues. Find a Cox Solutions Store Near You

Contact Cox on Twitter

Get your problems solved with a quick tweet. Cox representatives will provide assistance through the official Cox and Cox Customer Care Twitter accounts. Visit the official Cox Twitter Page or Cox Customer Care Twitter page

Cox Self Installation Guide

Learn how to self-activate your Cox equipment online and get access to Cox Communications Welcome Kits. Visit the Cox Self Installation portal

Cox Online & Phone Customer Support Options

Upgrade Cox Services

Phone Number: 1-855-814-6044

Ideal for: Existing customers, new customers, and general queries.

Call: To upgrade Cable TV, Internet service or Phone service. Activate bundles or to get general advice about Cox services.

Cox Technical Support Phone Number

Phone Number: 1-877-286-0720

Ideal for: Existing customers and general queries.

Call: To get technical support for TV, Internet or Phone services.

Cox Advanced Technical Solution Phone Number

Phone Number: 1-877-269-2778

Ideal for: Existing customers and general computing queries.

Note: This is a paid service available to all Cox customers.

Cox technicians will provide all support related to internet and computing hardware/software issues. Read more and sign up here: Cox Advanced Tech Solution.

Useful Links:

Cox online bill payment

Check your Cox webmail

Offer terms and conditions apply.Please check for more information.