Why Choose Us? LocalCableDeals can help you find the best Internet & TV provider around you for your needs and budget. How we make money?
Why Choose Us?
LocalCableDeals can help you find the best Internet & TV provider around you for your needs and budget. How we make money?
Whether you need technical support or assistance with bill payment, Optimum customer service is available to help you with all your queries and problems.
Optimum customer service understands how precious your time is. That is why its well-trained representatives are always there to provide you with quick assistance without making you wait for hours in the queue.
Find all the contact information for Optimum support below.
| Department | Optimum customer service phone numbers |
|---|---|
| Customer service for billing inquiries | Contact to pay your bills using Optimum’s automated system: (866) 213-7456 |
| Technical support for Optimum Internet, Mobile & TV | Call Optimum technical service staff: 631.393.0637 203.870.2583 718.860.3514 877.491.0050 973.230.6048 877.694.9474 |
| Sales | Talk to Optimum sales representatives: (844) 518-2667 |
| Installation & pending surveys | Call now to set up an appointment: 1.866.347.4784 1.877.694.9474 |
To check your nearest Optimum store location, click here.
Optimum Support is ready to assist you with various technical issues and queries. Optimum ensures to resolve your concerns without making you wait in line.
Here are the different ways you can connect with Optimum customer service:
Call the designated Optimum customer service phone number and get your technical, billing, or other service-related problems resolved promptly.
Your technical support regarding Optimum TV, Internet, and Phone is just a chat away. Optimum chat support is open 24/7 to assist without delays.
Manage your Optimum account right from your smartphone with the My Optimum app. Access Optimum store locations, FAQs, bills, and more.
Is your problem not resolved yet? Just log in to your X (formerly Twitter) account and contact Optimum customer service at @OptimumHelp
Life is already busy enough, and bill payments may be the last thing you want to spend your time on. Optimum values your time, offering a hassle-free and secure billing process for your Optimum Internet, TV, and other services.
The Optimum customer service pay bills feature gives you multiple options to pay your bills.
If you want to pay your Optimum bill by phone, call 866.213.7456 and follow the provided instructions to make payments by credit card or check.
For a $10 fee, you can talk to the Optimum customer service representative anytime between 8 am - 8 pm.
If you wish to pay the Optimum bill by mail, you need to attach a remittance slip with your bill along with a money order or check payable to Optimum and send it to the following mailing address:
Optimum,
P.O. Box 70340,
Philadelphia, PA, 19176-0340.
You can pay Optimum bill online at optimum.net. There you can view your current and 12 previous billing statements.
To avoid missing the due dates, enroll in auto-pay. It will make timely monthly deductions from your credit/debit card or checking account.
The My Optimum app also allows you to pay bills without any hassle. You can download the free Optimum app on your device from Google Play Store or Apple App Store.
From the app home screen, go to My Account > Billing and view your payment options.
If you prefer in-person payments, visit your nearest Optimum Store or an authorized third-party payment center to pay your bill by cash, money order, check, or credit/debit card. Make sure to have your 14-digit account number with you.
You can call (844) 448-0623 to talk to a sales representative at Optimum.
Yes, you can call (866) 213-7456 to pay your Optimum bill by phone.
Optimum customer service is available 24/7 for you to get technical support or get a subscription to any of its services.
To connect your phone to Optimum, connect one end of your phone cord to the Tel ½ port on the back of the modem and the other end to your phone. In case you have a second phone number on your account, connect another cord and phone to the Tel 2 port.
Optimum customer service provides general, technical, and billing support for Optimum Internet, Optimum TV, and their other services.
By entering your credentials on the Optimum official login page, you can check for any reported outages in your area. In the event of an outage, the team is likely to be working to fix it. However, if there are no reported outages, contact Optimum technical support for assistance.
Explore Optimum’s dedicated phone numbers for specific regions and find the correct one for your area. Additionally, you can also use the store locator to find the nearest one in your vicinity.
To lower your monthly bill, contact the customer service team to ask about current promotions or discounts. You can also reduce costs by returning any unused cable boxes or equipment. Additionally, enrolling in AutoPay and Paperless Billing can instantly take $10 off your monthly internet bill.
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EAST REGION: Connecticut, New Jersey, New York, Pennsylvania, North Carolina
WEST REGION (Former Suddenlink Areas): Arizona, Arkansas, California, Idaho, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nevada, New Mexico, Ohio, Oklahoma, Texas, Virginia, West Virginia
300M Fiber
300 Mbps Fiber Internet service auto-renews monthly at $35/mo. + taxes & fees for 12 months, after which price will go up no more than $15/mo. per year until standard rates reached. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ and WV. Price reflects $10/mo. off with Auto Pay + Paperless Billing via checking account and customer must maintain both. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing are not eligible for promotion. Account with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined with other offers, is limited to advertised level of service, and is not available in all areas. Other terms, restrictions and conditions apply.
300M FIBER INTERNET: Up to 300 Mbps download/up to 300 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info
Internet Equipment, Taxes & Fees: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway included with offer where applicable. Limit 1 per household. Minimum system requirements and equipment configurations apply. For other services and supplies (additional equipment, installation, paper bill, device protection, and miscellaneous services), taxes may apply.
60-Day Money-Back Guarantee: 60-day money-back guarantee applies only to eligible Internet monthly service charges. Optimum must be contacted within first 60 days of service to receive refund. Customers with remaining balances may receive bill credit. Additional terms and restrictions apply
60-Day Installation Reimbursement: Optimum must be contacted within first 60 days of service to receive reimbursement of eligible competitor installation charges up to applicable limits. Customer must provide qualifying documentation within required timeframe. Eligible customers receive a virtual prepaid card after validation. Additional terms and conditions apply
Pricing, offers, and terms subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. © 2026 CSC Holdings, LLC.
500M Fiber
500 Mbps Fiber Internet service auto-renews monthly at $45/mo. + taxes & fees for 12 months, after which price will go up no more than $15/mo. per year until standard rates reached. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ and WV. Price reflects $10/mo. off with Auto Pay + Paperless Billing via checking account and customer must maintain both. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing are not eligible for promotion. Account with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined with other offers, is limited to advertised level of service, and is not available in all areas. Other terms, restrictions and conditions apply.
500M FIBER INTERNET: Up to 500 Mbps download/up to 500 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info
Internet Equipment, Taxes & Fees: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway included with offer where applicable. Limit 1 per household. Minimum system requirements and equipment configurations apply. For other services and supplies (additional equipment, installation, paper bill, device protection, and miscellaneous services), taxes may apply.
60-Day Money-Back Guarantee: 60-day money-back guarantee applies only to eligible Internet monthly service charges. Optimum must be contacted within first 60 days of service to receive refund. Customers with remaining balances may receive bill credit. Additional terms and restrictions apply
60-Day Installation Reimbursement: Optimum must be contacted within first 60 days of service to receive reimbursement of eligible competitor installation charges up to applicable limits. Customer must provide qualifying documentation within required timeframe. Eligible customers receive a virtual prepaid card after validation. Additional terms and conditions apply
Pricing, offers, and terms subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. © 2026 CSC Holdings, LLC.
1Gbps Fiber
1 Gig Fiber Internet service auto-renews monthly at $55/mo. + taxes & fees for 12 months, after which price will go up no more than $15/mo. per year until standard rates reached. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ and WV. Price reflects $10/mo. off with Auto Pay + Paperless Billing via checking account and customer must maintain both. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing are not eligible for promotion. Account with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined with other offers, is limited to advertised level of service, and is not available in all areas. Other terms, restrictions and conditions apply.
1 GIG FIBER INTERNET: Up to 940 Mbps download/up to 940 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.
Internet Equipment, Taxes & Fees: For online orders, standard rates for professional installation may apply where free Self-Setup is available. Gateway included with offer where applicable. Limit 1 per household. Minimum system requirements and equipment configurations apply. For other services and supplies (additional equipment, installation, paper bill, device protection, and miscellaneous services), taxes may apply.
$50 Visa® Prepaid Card: Eligible customers who purchase qualifying 1 Gig Internet, enroll in ACH AutoPay/Paperless Billing, and remain in good standing for 90 days may receive a $50 Visa prepaid card. Terms and conditions apply. Gift Card Eligibility: Customers must enroll in ACH AutoPay/Paperless Billing to qualify for the gift card incentive and must remain in good standing through the first 90 days of service with ACH AutoPay/Paperless Billing to receive the gift card. If a customer disconnects during the first 90 days of service, the gift card will be forfeited. If a customer is past due during the first 90 days of service, they will be ineligible to receive the gift card. Visa prepaid card will be sent via email after eligibility is verified. Virtual card will arrive within approximately 48-72 hours after eligibility verification. Card value expires in 12 months. Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout the first 90 days after account activation in order to receive Virtual Account/Card. Card will be delivered after the 90-day period virtually unless customer elects a physical card, which will be mailed 4-6 weeks after the 90-day period. Limit 1 per customer. Prepaid Card cannot be used to pay Optimum monthly bill. Virtual Account/Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Virtual Account can be used online, via phone, or in store with a digital wallet everywhere Visa debit cards are accepted in the U.S. and District of Columbia. Cards can be used everywhere Visa debit cards are accepted in the U.S. and District of Columbia. NO CASH OR ATM ACCESS. See Virtual Accountholder Agreement for details. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
60-Day Money-Back Guarantee: 60-day money-back guarantee applies only to eligible Internet monthly service charges. Optimum must be contacted within first 60 days of service to receive refund. Customers with remaining balances may receive bill credit. Additional terms and restrictions apply
60-Day Installation Reimbursement: Optimum must be contacted within first 60 days of service to receive reimbursement of eligible competitor installation charges up to applicable limits. Customer must provide qualifying documentation within required timeframe. Eligible customers receive a virtual prepaid card after validation. Additional terms and conditions apply,
Pricing, offers, and terms subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. © 2026 CSC Holdings, LLC.
300M Fiber + Mobile
300 Mbps Fiber Internet service auto-renews monthly at $35/mo. + taxes & fees for 12 months, after which price will go up no more than $15/mo. per year until standard rates reached. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ and WV. Price reflects $10/mo. off with Auto Pay + Paperless Billing via checking account and customer must maintain both. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing are not eligible for promotion. Account with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined with other offers, is limited to advertised level of service, and is not available in all areas. Other terms, restrictions and conditions apply.
300M FIBER INTERNET: Up to 300 Mbps download/up to 300 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info
Unlimited Plan Multi-line Savings: $20/mo. pricing reflects per line charge for talk, text and Unlimited data. Requires 3+ lines of service. Autopay required. Other terms and conditions apply.
Unlimited & Unlimited Max plan details: AutoPay required. New Optimum Mobile lines only, cannot be applied to existing lines of service. Other monthly charges apply per line, including $25 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Pricing, offer and terms subject to change at any time. Data options may be switched at any time during bill cycle. Downgrade limited to 1x per bill cycle and effective with following bill cycle. Upgrades effective immediately.
Optimum Complete discount $20 credit per month on internet service for speeds 300M & above, with req'd mobile signup must be completed within 30 days of Internet, otherwise Internet billed at current promotional rate (subject to change at any time). Offer for current residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Requires unlimited or unlimited max mobile plan to qualify. Other terms, restrictions & conditions apply.
60-Day Money-Back Guarantee: 60-day money-back guarantee applies only to eligible Internet monthly service charges. Optimum must be contacted within first 60 days of service to receive refund. Customers with remaining balances may receive bill credit. Additional terms and restrictions apply
60-Day Installation Reimbursement: Optimum must be contacted within first 60 days of service to receive reimbursement of eligible competitor installation charges up to applicable limits. Customer must provide qualifying documentation within required timeframe. Eligible customers receive a virtual prepaid card after validation. Additional terms and conditions apply,
Equipment, Taxes & Fees: Gateway equipment, installation charges, applicable taxes, surcharges, governmental fees, and other service charges are additional unless specifically stated otherwise. Minimum system requirements and equipment configurations apply. Additional equipment charged at regular rates.
Pricing, offers and terms subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. © CSC Holdings, LLC.
300M Internet + Ent TV
300 Mbps Fiber Internet service auto-renews monthly at $35/mo. + taxes & fees for 12 months, after which price will go up no more than $15/mo. per year until standard rates reached. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ and WV. Price reflects $10/mo. off with Auto Pay + Paperless Billing via checking account and customer must maintain both. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing are not eligible for promotion. Account with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined with other offers, is limited to advertised level of service, and is not available in all areas. Other terms, restrictions and conditions apply.
300M FIBER INTERNET: Up to 300 Mbps download/up to 300 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info
Unlimited Plan Multi-line Savings: $20/mo. pricing reflects per line charge for talk, text and Unlimited data. Requires 3+ lines of service. Autopay required. Other terms and conditions apply.
Entertainment TV: service auto-renews monthly at $30/mo. + taxes/fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in WV.
60-Day Money-Back Guarantee: 60-day money-back guarantee applies only to eligible Internet monthly service charges. Optimum must be contacted within first 60 days of service to receive refund. Customers with remaining balances may receive bill credit. Additional terms and restrictions apply
60-Day Installation Reimbursement: Optimum must be contacted within first 60 days of service to receive reimbursement of eligible competitor installation charges up to applicable limits. Customer must provide qualifying documentation within required timeframe. Eligible customers receive a virtual prepaid card after validation. Additional terms and conditions apply,
Equipment, Taxes & Fees: Gateway equipment, installation charges, applicable taxes, surcharges, governmental fees, and other service charges are additional unless specifically stated otherwise. Minimum system requirements and equipment configurations apply. Additional equipment charged at regular rates.
Pricing, offers and terms subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. © CSC Holdings, LLC.
500M Fiber + Mobile
500 Mbps Fiber Internet service auto-renews monthly at $45/mo. + taxes & fees for 12 months, after which price will go up no more than $15/mo. per year until standard rates reached. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ and WV. Price reflects $10/mo. off with Auto Pay + Paperless Billing via checking account and customer must maintain both. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing are not eligible for promotion. Account with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined with other offers, is limited to advertised level of service, and is not available in all areas. Other terms, restrictions and conditions apply.
500M FIBER INTERNET: Up to 500 Mbps download/up to 500 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info
Unlimited Plan Multi-line Savings: $20/mo. pricing reflects per line charge for talk, text and Unlimited data. Requires 3+ lines of service. Autopay required. Other terms and conditions apply.
Unlimited & Unlimited Max plan details: AutoPay required. New Optimum Mobile lines only, cannot be applied to existing lines of service. Other monthly charges apply per line, including $25 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Pricing, offer and terms subject to change at any time. Data options may be switched at any time during bill cycle. Downgrade limited to 1x per bill cycle and effective with following bill cycle. Upgrades effective immediately.
Optimum Complete discount $20 credit per month on internet service for speeds 300M & above, with req'd mobile signup must be completed within 30 days of Internet, otherwise Internet billed at current promotional rate (subject to change at any time). Offer for current residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Requires unlimited or unlimited max mobile plan to qualify. Other terms, restrictions & conditions apply.
60-Day Money-Back Guarantee: 60-day money-back guarantee applies only to eligible Internet monthly service charges. Optimum must be contacted within first 60 days of service to receive refund. Customers with remaining balances may receive bill credit. Additional terms and restrictions apply
60-Day Installation Reimbursement: Optimum must be contacted within first 60 days of service to receive reimbursement of eligible competitor installation charges up to applicable limits. Customer must provide qualifying documentation within required timeframe. Eligible customers receive a virtual prepaid card after validation. Additional terms and conditions apply,
Equipment, Taxes & Fees: Gateway equipment, installation charges, applicable taxes, surcharges, governmental fees, and other service charges are additional unless specifically stated otherwise. Minimum system requirements and equipment configurations apply. Additional equipment charged at regular rates.
Pricing, offers and terms subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. © CSC Holdings, LLC.
500M Internet + Ent TV
500 Mbps Fiber Internet service auto-renews monthly at $45/mo. + taxes & fees for 12 months, after which price will go up no more than $15/mo. per year until standard rates reached. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in CT & NJ and WV. Price reflects $10/mo. off with Auto Pay + Paperless Billing via checking account and customer must maintain both. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing are not eligible for promotion. Account with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined with other offers, is limited to advertised level of service, and is not available in all areas. Other terms, restrictions and conditions apply.
500M FIBER INTERNET: Up to 500 Mbps download/up to 500 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info
Unlimited Plan Multi-line Savings: $20/mo. pricing reflects per line charge for talk, text and Unlimited data. Requires 3+ lines of service. Autopay required. Other terms and conditions apply.
Entertainment TV: service auto-renews monthly at $30/mo. + taxes/fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in WV.
60-Day Money-Back Guarantee: 60-day money-back guarantee applies only to eligible Internet monthly service charges. Optimum must be contacted within first 60 days of service to receive refund. Customers with remaining balances may receive bill credit. Additional terms and restrictions apply
60-Day Installation Reimbursement: Optimum must be contacted within first 60 days of service to receive reimbursement of eligible competitor installation charges up to applicable limits. Customer must provide qualifying documentation within required timeframe. Eligible customers receive a virtual prepaid card after validation. Additional terms and conditions apply,
Equipment, Taxes & Fees: Gateway equipment, installation charges, applicable taxes, surcharges, governmental fees, and other service charges are additional unless specifically stated otherwise. Minimum system requirements and equipment configurations apply. Additional equipment charged at regular rates.
Pricing, offers and terms subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. © CSC Holdings, LLC.
1G Fiber + Mobile
1 Gig Fiber Internet service auto-renews monthly at $55/mo. + taxes & fees for 12 months, after which price will go up no more than $15/mo. per year until standard rates reached. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except where otherwise required by applicable law. Price reflects $10/mo. off with Auto Pay + Paperless Billing via checking account and both must be maintained. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing are not eligible for promotion. Account with an unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined with other offers, is limited to advertised level of service, and is not available in all areas. Other terms, restrictions and conditions apply.
1 GIG FIBER INTERNET: Up to 940 Mbps download/up to 940 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.
Unlimited Plan Multi-line Savings: $20/mo. pricing reflects per line charge for talk, text and Unlimited data. Requires 3+ lines of service. Autopay required. Other terms and conditions apply.
Unlimited & Unlimited Max plan details: AutoPay required. New Optimum Mobile lines only, cannot be applied to existing lines of service. Other monthly charges apply per line, including $25 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Pricing, offer and terms subject to change at any time. Data options may be switched at any time during bill cycle. Downgrade limited to 1x per bill cycle and effective with following bill cycle. Upgrades effective immediately.
Optimum Complete discount $20 credit per month on internet service for speeds 300M & above, with req'd mobile signup must be completed within 30 days of Internet, otherwise Internet billed at current promotional rate (subject to change at any time). Offer for current residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Requires unlimited or unlimited max mobile plan to qualify. Other terms, restrictions & conditions apply.
$100 Visa® Prepaid Card: Eligible customers who purchase qualifying 1 Gig Internet and one Unlimited or Unlimited Max Mobile line, enroll in ACH AutoPay/Paperless Billing, and remain in good standing for 90 days may receive a $100 Visa prepaid card. Terms and conditions apply. Gift Card Eligibility: Customers must enroll in ACH AutoPay/Paperless Billing to qualify for the gift card incentive and must remain in good standing through the first 90 days of service with ACH AutoPay/Paperless Billing to receive the gift card. If a customer disconnects during the first 90 days of service, the gift card will be forfeited. If a customer is past due during the first 90 days of service, they will be ineligible to receive the gift card. Visa prepaid card will be sent via email after eligibility is verified. Virtual card will arrive within approximately 48-72 hours after eligibility verification. Card value expires in 12 months. Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout the first 90 days after account activation in order to receive Virtual Account/Card. Card will be delivered after the 90-day period virtually unless customer elects a physical card, which will be mailed 4-6 weeks after the 90-day period. Limit 1 per customer. Prepaid Card cannot be used to pay Optimum monthly bill. Virtual Account/Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Virtual Account can be used online, via phone, or in store with a digital wallet everywhere Visa debit cards are accepted in the U.S. and District of Columbia. Cards can be used everywhere Visa debit cards are accepted in the U.S. and District of Columbia. NO CASH OR ATM ACCESS. See Virtual Accountholder Agreement for details. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
60-Day Money-Back Guarantee: 60-day money-back guarantee applies only to eligible Internet monthly service charges. Optimum must be contacted within first 60 days of service to receive refund. Customers with remaining balances may receive bill credit. Additional terms and restrictions apply
60-Day Installation Reimbursement: Optimum must be contacted within first 60 days of service to receive reimbursement of eligible competitor installation charges up to applicable limits. Customer must provide qualifying documentation within required timeframe. Eligible customers receive a virtual prepaid card after validation. Additional terms and conditions apply,
Equipment, Taxes & Fees: Gateway equipment, installation charges, applicable taxes, surcharges, governmental fees, and other service charges are additional unless specifically stated otherwise. Minimum system requirements and equipment configurations apply. Additional equipment charged at regular rates.
Pricing, offers and terms subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. © CSC Holdings, LLC.
1G Internet + Ent TV
1 Gig Fiber Internet service auto-renews monthly at $55/mo. + taxes & fees for 12 months, after which price will go up no more than $15/mo. per year until standard rates reached. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except where otherwise required by applicable law. Price reflects $10/mo. off with Auto Pay + Paperless Billing via checking account and both must be maintained. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing are not eligible for promotion. Account with an unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined with other offers, is limited to advertised level of service, and is not available in all areas. Other terms, restrictions and conditions apply.
1 GIG FIBER INTERNET: Up to 940 Mbps download/up to 940 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.
Entertainment TV: service auto-renews monthly at $30/mo. + taxes/fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in WV.
$100 Visa® Prepaid Card: Eligible customers who purchase qualifying 1 Gig Internet and Entertainment TV, enroll in ACH AutoPay/Paperless Billing, and remain in good standing for 90 days may receive a $100 Visa prepaid card. Terms and conditions apply. Gift Card Eligibility: Customers must enroll in ACH AutoPay/Paperless Billing to qualify for the gift card incentive and must remain in good standing through the first 90 days of service with ACH AutoPay/Paperless Billing to receive the gift card. If a customer disconnects during the first 90 days of service, the gift card will be forfeited. If a customer is past due during the first 90 days of service, they will be ineligible to receive the gift card. Visa prepaid card will be sent via email after eligibility is verified. Virtual card will arrive within approximately 48-72 hours after eligibility verification. Card value expires in 12 months. Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout the first 90 days after account activation in order to receive Virtual Account/Card. Card will be delivered after the 90-day period virtually unless customer elects a physical card, which will be mailed 4-6 weeks after the 90-day period. Limit 1 per customer. Prepaid Card cannot be used to pay Optimum monthly bill. Virtual Account/Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Virtual Account can be used online, via phone, or in store with a digital wallet everywhere Visa debit cards are accepted in the U.S. and District of Columbia. Cards can be used everywhere Visa debit cards are accepted in the U.S. and District of Columbia. NO CASH OR ATM ACCESS. See Virtual Accountholder Agreement for details. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
60-Day Money-Back Guarantee: 60-day money-back guarantee applies only to eligible Internet monthly service charges. Optimum must be contacted within first 60 days of service to receive refund. Customers with remaining balances may receive bill credit. Additional terms and restrictions apply
60-Day Installation Reimbursement: Optimum must be contacted within first 60 days of service to receive reimbursement of eligible competitor installation charges up to applicable limits. Customer must provide qualifying documentation within required timeframe. Eligible customers receive a virtual prepaid card after validation. Additional terms and conditions apply,
Equipment, Taxes & Fees: Gateway equipment, installation charges, applicable taxes, surcharges, governmental fees, and other service charges are additional unless specifically stated otherwise. Minimum system requirements and equipment configurations apply. Additional equipment charged at regular rates.
Pricing, offers and terms subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. © CSC Holdings, LLC.
300M Internet+Ent TV+ Mobile
300 Mbps Fiber Internet service auto-renews monthly at $35/mo. + taxes & fees for 12 months, after which price will go up no more than $15/mo. per year until standard rates reached. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except where otherwise required by applicable law. Price reflects $10/mo. off with Auto Pay + Paperless Billing via checking account and both must be maintained. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing are not eligible for promotion. Account with an unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined with other offers, is limited to advertised level of service, and is not available in all areas. Other terms, restrictions and conditions apply.
300M FIBER INTERNET: Up to 300 Mbps download/up to 300 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.
Unlimited Plan Multi-line Savings: $20/mo. pricing reflects per line charge for talk, text and Unlimited data. Requires 3+ lines of service. Autopay required. Other terms and conditions apply.
Unlimited & Unlimited Max plan details: AutoPay required. New Optimum Mobile lines only, cannot be applied to existing lines of service. Other monthly charges apply per line, including $25 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Pricing, offer and terms subject to change at any time. Data options may be switched at any time during bill cycle. Downgrade limited to 1x per bill cycle and effective with following bill cycle. Upgrades effective immediately.
Optimum Complete discount $20 credit per month on internet service for speeds 300M & above, with req'd mobile signup must be completed within 30 days of Internet, otherwise Internet billed at current promotional rate (subject to change at any time). Offer for current residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Requires unlimited or unlimited max mobile plan to qualify. Other terms, restrictions & conditions apply. Entertainment TV: service auto-renews monthly at $30/mo. + taxes/fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in WV.
60-Day Money-Back Guarantee: 60-day money-back guarantee applies only to eligible Internet monthly service charges. Optimum must be contacted within first 60 days of service to receive refund. Customers with remaining balances may receive bill credit. Additional terms and restrictions apply
60-Day Installation Reimbursement: Optimum must be contacted within first 60 days of service to receive reimbursement of eligible competitor installation charges up to applicable limits. Customer must provide qualifying documentation within required timeframe. Eligible customers receive a virtual prepaid card after validation. Additional terms and conditions apply,
Equipment, Taxes & Fees: Gateway equipment, installation charges, applicable taxes, surcharges, governmental fees, and other service charges are additional unless specifically stated otherwise. Minimum system requirements and equipment configurations apply. Additional equipment charged at regular rates.
Pricing, offers and terms subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. © CSC Holdings, LLC.
500M Internet+Ent TV+ Mobile
500 Mbps Fiber Internet service auto-renews monthly at $45/mo. + taxes & fees for 12 months, after which price will go up no more than $15/mo. per year until standard rates reached. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except where otherwise required by applicable law. Price reflects $10/mo. off with Auto Pay + Paperless Billing via checking account and both must be maintained. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing are not eligible for promotion. Account with an unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined with other offers, is limited to advertised level of service, and is not available in all areas. Other terms, restrictions and conditions apply.
500M FIBER INTERNET: Up to 500 Mbps download/up to 500 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.
Unlimited Plan Multi-line Savings: $20/mo. pricing reflects per line charge for talk, text and Unlimited data. Requires 3+ lines of service. Autopay required. Other terms and conditions apply.
Unlimited & Unlimited Max plan details: AutoPay required. New Optimum Mobile lines only, cannot be applied to existing lines of service. Other monthly charges apply per line, including $25 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Pricing, offer and terms subject to change at any time. Data options may be switched at any time during bill cycle. Downgrade limited to 1x per bill cycle and effective with following bill cycle. Upgrades effective immediately.
Optimum Complete discount $20 credit per month on internet service for speeds 300M & above, with req'd mobile signup must be completed within 30 days of Internet, otherwise Internet billed at current promotional rate (subject to change at any time). Offer for current residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Requires unlimited or unlimited max mobile plan to qualify. Other terms, restrictions & conditions apply. Entertainment TV: service auto-renews monthly at $30/mo. + taxes/fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in WV.
60-Day Money-Back Guarantee: 60-day money-back guarantee applies only to eligible Internet monthly service charges. Optimum must be contacted within first 60 days of service to receive refund. Customers with remaining balances may receive bill credit. Additional terms and restrictions apply
60-Day Installation Reimbursement: Optimum must be contacted within first 60 days of service to receive reimbursement of eligible competitor installation charges up to applicable limits. Customer must provide qualifying documentation within required timeframe. Eligible customers receive a virtual prepaid card after validation. Additional terms and conditions apply,
Equipment, Taxes & Fees: Gateway equipment, installation charges, applicable taxes, surcharges, governmental fees, and other service charges are additional unless specifically stated otherwise. Minimum system requirements and equipment configurations apply. Additional equipment charged at regular rates.
Pricing, offers and terms subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. © CSC Holdings, LLC.
1G Internet+Ent TV+ Mobile
1 Gig Fiber Internet service auto-renews monthly at $55/mo. + taxes & fees for 12 months, after which price will go up no more than $15/mo. per year until standard rates reached. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except where otherwise required by applicable law. Price reflects $10/mo. off with Auto Pay + Paperless Billing via checking account and both must be maintained. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing are not eligible for promotion. Account with an unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined with other offers, is limited to advertised level of service, and is not available in all areas. Other terms, restrictions and conditions apply.
1 GIG FIBER INTERNET: Up to 940 Mbps download/up to 940 Mbps upload, not available in all areas. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed, see optimum.com/speedfactors for more info.
Unlimited Plan Multi-line Savings: $20/mo. pricing reflects per line charge for talk, text and Unlimited data. Requires 3+ lines of service. Autopay required. Other terms and conditions apply.
Unlimited & Unlimited Max plan details: AutoPay required. New Optimum Mobile lines only, cannot be applied to existing lines of service. Other monthly charges apply per line, including $25 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Pricing, offer and terms subject to change at any time. Data options may be switched at any time during bill cycle. Downgrade limited to 1x per bill cycle and effective with following bill cycle. Upgrades effective immediately.
Optimum Complete discount $20 credit per month on internet service for speeds 300M & above, with req'd mobile signup must be completed within 30 days of Internet, otherwise Internet billed at current promotional rate (subject to change at any time). Offer for current residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Requires unlimited or unlimited max mobile plan to qualify. Other terms, restrictions & conditions apply. Entertainment TV: service auto-renews monthly at $30/mo. + taxes/fees. Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in WV.
$200 Visa® Prepaid Card: Eligible customers who purchase qualifying 1 Gig Internet and Entertainment TV, enroll in ACH AutoPay/Paperless Billing, and remain in good standing for 90 days may receive a $200 Visa prepaid card. Terms and conditions apply. Gift Card Eligibility: Customers must enroll in ACH AutoPay/Paperless Billing to qualify for the gift card incentive and must remain in good standing through the first 90 days of service with ACH AutoPay/Paperless Billing to receive the gift card. If a customer disconnects during the first 90 days of service, the gift card will be forfeited. If a customer is past due during the first 90 days of service, they will be ineligible to receive the gift card. Visa prepaid card will be sent via email after eligibility is verified. Virtual card will arrive within approximately 48-72 hours after eligibility verification. Card value expires in 12 months. Offer is not available to individuals who have previously participated in a Prepaid/Gift Card or Snappy Gift promotion within the past 12 months. Must maintain promotion and remain in good standing with no past due or returned payments throughout the first 90 days after account activation in order to receive Virtual Account/Card. Card will be delivered after the 90-day period virtually unless customer elects a physical card, which will be mailed 4-6 weeks after the 90-day period. Limit 1 per customer. Prepaid Card cannot be used to pay Optimum monthly bill. Virtual Account/Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Virtual Account can be used online, via phone, or in store with a digital wallet everywhere Visa debit cards are accepted in the U.S. and District of Columbia. Cards can be used everywhere Visa debit cards are accepted in the U.S. and District of Columbia. NO CASH OR ATM ACCESS. See Virtual Accountholder Agreement for details. Card/Virtual card valid for up to 12 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
60-Day Money-Back Guarantee: 60-day money-back guarantee applies only to eligible Internet monthly service charges. Optimum must be contacted within first 60 days of service to receive refund. Customers with remaining balances may receive bill credit. Additional terms and restrictions apply
60-Day Installation Reimbursement: Optimum must be contacted within first 60 days of service to receive reimbursement of eligible competitor installation charges up to applicable limits. Customer must provide qualifying documentation within required timeframe. Eligible customers receive a virtual prepaid card after validation. Additional terms and conditions apply,
Equipment, Taxes & Fees: Gateway equipment, installation charges, applicable taxes, surcharges, governmental fees, and other service charges are additional unless specifically stated otherwise. Minimum system requirements and equipment configurations apply. Additional equipment charged at regular rates.
Pricing, offers and terms subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. © CSC Holdings, LLC.
Entertainment TV
Standard rates subject to change. Subscription auto-renews each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period except in WV. Price reflects $10/mo off w/ Auto Pay + Paperless Billing via checking, must maintain both. Offer for new residential customers. Former Optimum seasonal customers or customers previously not in good standing not eligible for promo. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc, and is not available in all areas. Other terms, restrictions & conditions apply.
Pricing, offers, and terms subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owner. © 2026 CSC Holdings, LLC.