Whether you need technical support or assistance with bill payment, Optimum customer service is available to help you with all your queries and problems.
Optimum Customer Service understands how precious your time is. That is why its well-trained representatives are always there to provide you with quick assistance without making you wait for hours in the queue.
Find all the contact information for Optimum support below.
| Department | Optimum Customer Service Phone Numbers |
|---|---|
| Customer Service for Billing Inquiries | Contact to pay your bills using Optimum’s automated system: (866) 213-7456 |
| Technical Support for Optimum Internet, Phone & TV | Call Optimum Technical Service Staff: 631.393.0637 203.870.2583 718.860.3514 877.491.0050 973.230.6048 877.694.9474 |
| Sales | Talk to Optimum Sales Representatives: (844) 518-2667 |
| Installation & Pending Surveys | Call Now to Set Up an Appointment: 1.866.347.4784 1.877.694.9474 |
To check your nearest Optimum store location, click here.
Optimum Support is ready to assist you with various technical issues and queries. Optimum ensures to resolve your concerns without making you wait in line.
Here are the different ways you can connect with Optimum Customer Service:
Call the designated Optimum Customer Service Phone Number and get your technical, billing, or other service-related problems resolved promptly.
Your technical support regarding internet, cable, and phone is just a chat away. Optimum chat support is open 24/7 to assist you without delays.
Manage your Optimum account right from your smartphone with the My Optimum app. Access Optimum store locations, FAQs, bills, and more.
Is your problem not resolved yet? Just log in to your X (formerly Twitter) account and contact Optimum customer service at @OptimumHelp
Life is already busy enough, and bill payments may be the last thing you want to spend your time on. Optimum values your time, offering a hassle-free and secure billing process for your Internet, TV, and other services.
The Optimum Customer Service Pay Bills feature gives you multiple options to pay your bills.
If you want to pay your Optimum bill by phone, call 1-866-213-7456 and follow the provided instructions to make payments by credit card or check.
For a $10 fee, you can talk to the Optimum Customer Service Representative anytime between 8am - 8 pm.
If you wish to pay the Optimum bill by mail, you need to attach a remittance slip with your bill along with a money order or check payable to Optimum and send it to the following mailing address:
Optimum,
P.O. Box 70340,
Philadelphia, PA, 19176-0340.
You can pay Optimum bill online at optimum.net. There you can view your current and 12 previous billing statements.
To avoid missing the due dates, enroll in auto-pay. It will make timely monthly deductions from your credit/debit card or checking account.
The My Optimum app also allows you to pay bills without any hassle. You can download the free Optimum app on your device from Google Play Store or Apple App Store.
From the app home screen, go to My Account > Billing and view your payment options.
If you prefer in-person payments, visit your nearest Optimum Store or an authorized third-party payment center to pay your bill by cash, money order, check, or credit/debit card. Make sure to have your 14-digit account number with you.
You can call (844) 448-0623 to talk to a sales representative at Optimum.
Yes, you can call (866) 213-7456 to pay your Optimum bill by phone.
Optimum customer service is available 24/7 for you to get technical support or get a subscription to any of its services.
To connect your phone to Optimum, connect one end of your phone cord to the Tel ½ port on the back of the modem and the other end to your phone. In case you have a second phone number on your account, connect another cord and phone to the Tel 2 port.
Optimum customer service provides general, technical, and billing support for their internet, TV, phone, and mobile services.
By entering your credentials on the Optimum official login page, you can check for any reported outages in your area. In the event of an outage, the team is likely to be working to fix it. However, if there are no reported outages, contact Optimum technical support for assistance.
Explore Optimum’s dedicated phone numbers for specific regions and find the correct one for your area. Additionally, you can also use the store locator to find the nearest one in your vicinity.
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