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LocalCableDeals can help you find the best Internet & TV provider around you for your needs and budget. How we make money?

Optimum Customer Service Phone Numbers

Optimum Customer Service understands how precious your time is. That is why its well-trained representatives are always there to provide you with quick assistance without making you wait for hours in the queue.

Find all the contact information for Optimum support below.

Department Optimum Customer Service Phone Numbers
Customer Service for Billing Inquiries Contact to pay your bills using Optimum’s automated system: (866) 213-7456
Technical Support for Optimum Internet, Phone & TV Call Optimum Technical Service Staff: 631.393.0637 203.870.2583 718.860.3514 877.491.0050 973.230.6048 877.694.9474
Sales Talk to Optimum Sales Representatives: (844) 518-26667
Installation & Pending Surveys Call Now to Set Up an Appointment: 1.866.347.4784 1.877.694.9474

To check your nearest Optimum store location, click here.

Get New Optimum Services Now! (844) 448-0623

Ways to Connect with Optimum Customer Service

Optimum Support is ready to assist you with various technical issues and queries. Optimum ensures to resolve your concerns without making you wait in line.

Here are the different ways you can connect with Optimum Customer Service:

Optimum Phone Number

Optimum Phone Number

Call the designated Optimum Customer Service Phone Number and get your technical, billing, or other service-related problems resolved promptly.

Optimum Chat Support

Optimum Chat Support

Your technical support regarding internet, cable, and phone is just a chat away. Optimum chat support is open 24/7 to assist you without delays.

My Optimum App

My Optimum App

Manage your Optimum account right from your smartphone with the My Optimum app. Access Optimum store locations, FAQs, bills, and more.

Optimum X Support

Optimum X Support

Is your problem not resolved yet? Just log in to your X (formerly Twitter) account and contact Optimum customer service at @OptimumHelp

Pay Bill Through Optimum Customer Service

Life is already busy enough, and bill payments may be the last thing you want to spend your time on. Optimum values your time, offering a hassle-free and secure billing process for your Internet, TV, and other services.

The Optimum Customer Service Pay Bills feature gives you multiple options to pay your bills.

Optimum Bill Pay by Phone

Optimum Bill Pay by Phone

If you want to pay your Optimum bill by phone, call 1-866-213-7456 and follow the provided instructions to make payments by credit card or check.

For a $10 fee, you can talk to the Optimum Customer Service Representative anytime between 8am - 8 pm.

Optimum Bill Pay by Mail

Optimum Bill Pay by Mail

If you wish to pay the Optimum bill by mail, you need to attach a remittance slip with your bill along with a money order or check payable to Optimum and send it to the following mailing address:

Optimum,
P.O. Box 70340,
Philadelphia, PA, 19176-0340.

Optimum Bill Pay Online

Optimum Bill Pay Online

You can pay Optimum bill online at optimum.net. There you can view your current and 12 previous billing statements.

To avoid missing the due dates, enroll in auto-pay. It will make timely monthly deductions from your credit/debit card or checking account.

Optimum Bill Pay Via App

Optimum Bill Pay Via App

The My Optimum app also allows you to pay bills without any hassle. You can download the free Optimum app on your device from Google Play Store or Apple App Store.

From the app home screen, go to My Account > Billing and view your payment options.

Pay Optimum Bill In Person

Pay Optimum Bill In Person

If you prefer in-person payments, visit your nearest Optimum Store or an authorized third-party payment center to pay your bill by cash, money order, check, or credit/debit card. Make sure to have your 14-digit account number with you.

Frequently Asked Questions

How do I talk to a human at Optimum?  

You can call (844) 448-0623 to talk to a sales representative at Optimum.

Can I pay my Optimum bill by phone?  

Yes, you can call (866) 213-7456 to pay your Optimum bill by phone.

Is Optimum Customer Service available 24/7?  

Optimum customer service is available 24/7 for you to get technical support or get a subscription to any of its services.

How do I connect my phone to Optimum?  

To connect your phone to Optimum, connect one end of your phone cord to the Tel ½ port on the back of the modem and the other end to your phone. In case you have a second phone number on your account, connect another cord and phone to the Tel 2 port.

What services does Optimum Customer Service cover?  

Optimum customer service provides general, technical, and billing support for their internet, TV, phone, and mobile services.

What should I do if I experience an outage in my service?  

By entering your credentials on the Optimum official login page, you can check for any reported outages in your area. In the event of an outage, the team is likely to be working to fix it. However, if there are no reported outages, contact Optimum technical support for assistance.

How can I find the correct Optimum Phone Number for my region?  

Explore Optimum’s dedicated phone numbers for specific regions and find the correct one for your area. Additionally, you can also use the store locator to find the nearest one in your vicinity.

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