Contact Cox Now at: 1-855-814-6044


Why Choose Cox Customer Support?

Become a part of the Cox family today by calling the Cox customer service number and experience peace of mind like never before. Reach out to the Cox customer support to get answers to all your queries – technical and all! Inquire about a new service deal or bundle promotion. Pay your bills without any hassle.

Whether you’re a new customer or an existing one, simply reach out to the professional Cox customer service via phone, chat, email, or social media to enjoy reliable assistance.

Cox Customer Service

Cox Communications Customer Service & Support Numbers

Got questions regarding Cox Internet, TV, Home Phone or Homelife services? Find the most convenient ways to connect with a Cox customer service expert below.

Before Calling the Cox Customer Service Phone Number

You need to be prepared. If you keep fumbling around for information after calling the Cox customer service phone number, your experience might turn out to be more stressful than ever. The checklist below will help you ensure smooth sailing for both you and the Cox customer service representative on call.

For New Cox Customers

  • Street address along with the zip code
  • Social Security Number
  • Phone number and email address to be linked to the Cox account
  • Debit/credit card details
  • A paper and pen to take notes

For Existing Cox Customers

  • Cox account number (found on the bill or online)
  • Street address along with the zip code
  • Last four digits of Social Security Number
  • Phone Number and email associated with the existing Cox account
  • A paper and pen to take notes

Additional Ways to Contact Cox Cable Customer Service

There are multiple ways for you to contact Cox Communications. To reach out to Cox customer service team for assistance, call the Cox Communications customer service number. If you don't want to deal with the customer support over phone, try one of these mediums and see how it goes.

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Live Chat

Cox provides a live chat feature on its website and app. Simply hit the “Let’s Chat” button to get on-the-spot support with your queries or concerns. Live chat can help discussions flow more easily. You'll also have a record of your whole conversation with Oliver or the live customer support agent that’ll come handy later on.

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Social Media

Cox is available on all popular social media platforms. If you ever want to reach out to Cox Communications customer service via social media, you can visit the provider’s different social media handles. You can use the following social media handles to leave a DM or a comment.

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Support Forums

Cox customer service also maintains support forums for its growing customer community. By using the Cox support forums, you can seek assistance from the customer support representatives and get great tips from other customers. Start your own Q&A session or use any of the self-help resources and how-to articles as per your convenience.

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Cox Stores

Cox has setup its service stores all over the US. If a face-to-face conversation is what you’re looking for, then going to a Cox store is your best bet. To find a Cox store in your area, visit here. Simply enter your address in the search bar and all the Cox stores available in your zip will pop up on your screen along with the store details.

Try Our Essential Self-Help Toolkit

Cox Residential Support is Just One Call Away

Reach out to Sales

Browse special offers in your area, go into detail about your chosen plan, sign up for Cox services, or upgrade your current package.

Contact Tech Support 24/7

Call the tech support hotline anytime, appoint an expert technician to inspect your connection, and get remote assistance on the go.

Add Cox Complete Care

Get Cox Complete Care for only $10 a month to enjoy extensive in-home coverage and troubleshooting tips to handle your Cox Homelife equipment.

Move Your Service

Transfer your Cox services in as little as five minutes, update your plan, find the best pricing at your new address, and move-in seamlessly.

Cox Business Customer Service Covers Your Corporate Needs

Live Chat Support

Live Chat Support

Discuss your payment options, billing, or Cox business account information by hopping on a quick chat with Oliver or connecting with a live agent.

Sales Support

Sales Support

Learn about a new Cox business service, get confirmation on a pending order, or upgrade your current plan by calling Cox business customer service.

Billing Support

Tech & Billing Support

Make a payment successfully, inquire about your balance, or appoint a technician to visit your corporate space by contacting Cox Communications support.

SMS Support

SMS Support

Skip on the wait time altogether by texting your queries and concerns to Cox business SMS text support and get an answer right away!

Is Cox Cable Customer Service in my Area?

Find out if Cox offers its amazing customer service in your location. Click on the state of your choice below to see the service offers and support options available to you.

States

Arizona

Georgia

Massachusetts

Ohio

Arkansas

Idaho

Missouri

Oklahoma

California

Iowa

Nebraska

Rhode Island

Connecticut

Kansas

Nevada

Virginia

Florida

Louisiana

North Carolina

Cox Communications Customer Service Hours

Although you may call the customer service number at any time and the support crew will be pleased to assist you, it is advised that you contact Cox Internet customer service during the hours listed below to receive the finest customer experience and deals.

Live Chat:

Monday - Friday, 8 am - 11 pm ET

Saturday, 11 am - 4 pm ET

Sunday, 11 am - 4 pm ET

Sales Support:

Monday - Friday, 8 am - 11 pm ET

Saturday, 10 am - 7 pm ET

Sunday, 11 am - 4 pm ET

Billing Support:

Monday - Friday, 8 am - 5 pm ET

Services offered by Cox Communications

Who doesn’t want high-speed internet with virtually no lags, the best entertainment cable TV can provide, crystal-clear calling and smart home services? If you do, then subscribe to Cox cable right away! Find out if Cox Communications offers its amazing packages in your area by getting in touch with Cox customer service.

Dial the Right Cox Customer Service Phone Number

Keep this list close by and make sure to call the right Cox phone number to save your time.

Department Phone Number
Cox Customer Service 1-855-814-6044
Cox Sales Support 1-855-814-6044
Cox Tech Support 1-877-286-0720
Cox Complete Care 1-877-269-2778
Cox Billing Enquiry 1-855-814-6044
Cox Outage Support 1-855-814-6044
Cox Business Customer Service 1-855-814-6044
Servicio al Cliente de Cox 1-844-734-8513
Cox Pay Bill Espanol Telefono 1-844-734-8513

FAQs

How do I contact Cox customer service?

You can contact Cox customer service by calling at 1-855-814-6044.

The phone number of Cox Communications® customer service is 1-855-814-6044.

Yes, you can reach out to Cox customer care representatives 24/7/365. The customer service team will be there for you to assist you with all your concerns.

The number for Cox business customer service is 1-855-814-6044.

Cox phone lines are open 24 hours a day, 7 days a week throughout the year. But, if you wish to visit a Cox store for in-person assistance, then head to your nearest service location just before 6 pm, which is the closing time.

Cox phone lines are open 24 hours a day, 7 days a week throughout the year. But, if you wish to visit a Cox store for in-person assistance, then head to your nearest service location after 10 am, which is the opening time.

Simply call at 1-855-814-6044 to speak to a representative at Cox, or visit your nearest Cox store for in-person assistance.

Yes. You may have to pay around $120 on a one year contract as ETF if you cancel your Cox agreement before the time is up. However, if you have a plan that comes with no-contract then there will be no early termination fee.

Yes, you can cancel your Cox service online. However, at the moment, cancellation via online chat is on hold. To disconnect your service, simply call 1-855-814-6044 to speak to a customer care agent or visit a Cox service location. After cancellation, you may have to pay a pro-rated bill and return all leased equipment to the company.

To set up a new Cox User ID, follow these steps:

  1. Open the cox.com homepage and select Sign In My Account.
  2. Enter your Cox credentials as given by the provider.
  3. Scroll to the Register your Cox account section, and choose a method to validate your account. It could be with a Phone number, a Service address, or by Account number.
  4. Whichever method you select, click Look up account after entering the details.
  5. Enter a new User ID, a new Password, set up an Email address, and a Security question.
  6. Click Complete registration.

Verify the email address and you’re done!

You can pay your Cox bill via the following methods:

  • • Online (One-Time Payment or EasyPay)
  • • Cox app (Free to download)
  • • By mail (Cox Communications, Inc. | P.O. Box 78071, Phoenix, AZ 85062-8071)
  • • By phone (Call 1-855-814-6044 for billing inquiry | 1-844-734-8513 – Cox pay bill Espanol numero)
  • • In-person (Look up a Cox store near you)
  • • Third-Party locations (CheckfreePay, Western Union, MoneyGram, and Fidelity Express)

Offer terms and conditions apply.Please check for more information.

Call Now to Order the Best COX TV, Internet, and Phone Deals