A few months back, a friend of mine came to my place with a big dilemma.
‘David, my internet service provider is giving me a hard time. My wife and kids have been complaining about slow speeds and poor connectivity. I want to switch providers. Please help out a friend.’
I asked him about his preferences. This is what he said:
‘I would like to opt for a cable internet provider that is fast, reliable, secure, and offers a money-back guarantee. Oh, and it must be budget-friendly too.’
I noted down his requirements and started researching internet providers in his area. The provider that seemed to check all the boxes was Xtream Powered by Mediacom.
| Provider | Connection Type | Download Speeds | Security | Money-back Guarantee |
|---|---|---|---|---|
| Xtream powered by Mediacom | Cable | Up to 1 Gbps | Total Defense™ Suite | 90-days |
I suggested that my friend explore the pricing of Xtream Internet plans and select the most suitable one. He also reached out to Mediacom’s customer service department and got help in picking his dream plan.
However, not every story has a happy ending. Do you want to know what went wrong?
Continue reading the rest of the blog.
Mediacom Internet has Price Hikes
Now, I felt that my task was done, as I had finally helped my friend choose his ideal ISP.
However, a year later, he called me and started to guilt-trip me about recommending him a provider without doing enough research. I asked him what made him think that way, and the story he narrated honestly made me furious, not at the provider but at my friend.
He told me that he signed up for Xtream's Internet 300 plan. The price at that time was $50/mo.
Now, after a year, the price has increased to $65 per month, which is $15 more than the original price.
‘I specifically told you that I wanted a pocket-friendly ISP. Even at the time of the installation, I had to pay $75 plus the $25 activation fee. And now this price hike is driving me insane.’
I listened to him rant quietly, after which I asked him a very simple question:
‘Did you read the terms and conditions before signing up for the Xtream Internet 300 plan?’
‘No, I was blindly trusting your suggestion,’ he murmured under his breath. I knew he was angry, so I asked him to take a deep breath and then very peacefully made him understand why he was wrong. This is what I said:
Look, I understand what you’re going through. But, signing up for an internet plan without doing your research and reading the ISP’s conditions isn’t a very good approach. Mediacom has clearly mentioned all its policies, future price hikes, additional charges, and all the other relevant details with its internet plans.
All you had to do was give it a read before making up your mind. Also, look on the bright side, this ISP is checking all your other boxes. It’s reliable, secure, and also offers incredible internet speeds. At the end of the day, even if you have to pay a little extra, you won’t have to worry about a laggy connection that keeps interrupting your online activities.
Xtream powered by Mediacom Internet Plans and Pricing
I’m sure this story made you learn something valuable. Going through your internet provider’s terms and conditions, privacy policies, payment terms, etc., is very important.
My friend learned this the hard way, but thankfully, he understood what I was saying. His response after I gave him my two cents was reassuring:
Apologies, David, you’re right. I should’ve been more careful. Xtream didn’t mislead me; it was my own laziness that made me skip all the relevant details.
Besides, I get what you’re saying; if I’m getting a smooth online experience without any buffering, lag, and latency, then paying a little extra wouldn’t hurt. Peace of mind and a smooth online experience are all that matter for my family. Thank you for making me realize this.
All’s well that ends well. Now, if you’re also on the same boat and are thinking of subscribing to Xtream Internet plans, then explore the table given below. Also, carefully study the disclaimers and offer details to learn about the price hikes and extra charges.
| Xtream powered by Mediacom Internet Plan | Download Speeds | Data Cap | Check Availability |
|---|---|---|---|
| Internet 300 | Up to 300 Mbps | Unlimited | (855) 386-4094 |
| Internet 1 Gig | Up to 1 Gbps | Unlimited | (855) 386-4094 |
Did this table help you make up your mind?
If you’re nodding your head, then that’s great!
Once you’re done subscribing to the plan of your choice, you can go through this detailed guide to learn about the simple tips and tricks for installing your Mediacom modem and router. Good luck!
Frequently Asked Questions
Is Mediacom Internet good?
Mediacom is an ideal internet service provider for avid internet users. It offers blazing-fast speeds of up to 1 Gbps. With speeds this great, you can easily participate in all your online activities without stressing about lag and high latency.
How much do you pay to get the Network Security Suite with Mediacom Internet plans?
The Total Defense Internet Security Suite is included at no extra cost for Mediacom Internet customers. All you have to do is sign up for the Mediacom Internet plan that meets your needs.