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Xtream powered by Mediacom Customer Service

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Xtream powered by Mediacom Customer Service Offers 24/7 Support

Call Xtream Customer Service number, which is available 24/7 for your assistance. Contact Xtream Customer Service by calling 1-855-386-4094, and you will directly reach a team of highly skilled and trained customer support representatives. They are dedicated to helping you solve any service-related problems and answer all the queries you may have.

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Xtream powered by Mediacom Customer Service Guide

Xtream Customer Service Telephone Number

Wondering how to contact Xtream customer service? Do you want information on Xtream packages? Would you like to subscribe to a service, change your package or change your payment details? Xtream customer service hours are 24/7 to give you complete peace of mind that you will not get from anywhere else. Prompt response times ensure you are provided with what you need to know and Xtream customer management systems are updated in real-time.

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Xtream Tech Support Phone Number

Sometimes even the best technology and simple devices seem complicated or simply refuse to work. There’s no need to waste your time trying to figure out any technical issue on your own or to trawl search engines for a solution on some forum. This is a dedicated line to walk you through step-by-step to a solution until you’re able to enjoy your Xtream experience once again.

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Xtream Business Customer Service

Professionally trained experts who understand the urgency required to solve issues arising for businesses are present at Xtream business customer service. Whether it is TV, Internet, or Digital Phone issues at your business premises or a change of package or services is required, around-the-clock assistance is available.

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Xtream Cable Customer Service

Are you facing issues with the Closed Captioning on your Xtream Cable TV service? Is the text jumbled, garbled, out of sync, or simply not visible? Would you like help turning on the CC or to figure out the issue? This is your helpline.

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Xtream Installation & Order Status Phone Number

Although Xtream processes orders quickly, call this number if you want an update on the status of your order. You can set up or change the installation date and time once your order has been fully processed. You can also confirm that the technicians are sent to the correct address.

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Xtream Customer Service Live Chat

The Xtream Chat Customer Service is the best resource for you if you’re not a fan of phone calls. They’ll first establish whether you’re an existing Xtream customer or a new one. That way, you are connected to the relevant expert quickly, which enables you to get your answers in a jiffy.

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Xtream powered by Mediacom Outages

We all understand that sometimes Xtream are inevitable and it’s important to know how to deal with one. If your Xtream Internet has stopped working, there is nothing to worry about. Call Xtream Internet Customer Service to inquire about the issue.

Moreover, you can check for internet outages yourself by logging into your Mediacom Account or simply using the MediacomConnect Mobile Care App. There is a special section for outages. Click on “Outages” to find out all the relevant information about the outage in your area.

You can even text “OUTAGE” to 66554 from the number associated with your Mediacom Account.

Click here to find out more about Xtream outages.

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Xtream Bill Payment

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Online Payment

Xtream accepts online payments. Just visit here and enter your credentials to log in to your Mediacom Account. Look for the “Pay Bill” option. You can make a payment on the spot, sign-up for the AutoPay service via checking/savings account or credit/debit card.

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Payment by Mail

Xtream only accepts payment through mail once you have terminated your service and are looking to pay your pending balance. If you are a current customer, you cannot pay your bill by mail.

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Store Payment

Look for a Mediacom store nearby and pay your monthly bill in person. You can even return or exchange your Xtream equipment at the store.

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Call Xtream Customer Service

Reach out to a Xtream customer service representative on the phone and get assistance with your bill payment at any time of the day.

Xtream Customer Service Online Assistance

Live Chat

Use Xtream’s Live Chat option to get answers to all the questions related to your Xtream services by clicking the Chat Now button at the bottom right corner of your screen.

Social Media Support

You can reach Xtream customer service directly through Facebook and Twitter.

Locate a Xtream Store

Locate your nearest Xtream Store to get all sorts of assistance in person.

Xtream Communities

This is an interactive online forum where you can get answers to all the queries related to your service by Xtream moderators and other users.

Answer Center

Get access to Xtream’s knowledge database and find helpful articles related to your service.

Welcome Kit

A PDF guide containing everything you need to know to get started with your Xtream services.

Sign up for Xtream Service

If you wish to sign-up for all the exciting deals on the internet, TV, and phone services, dial 1-855-386-4094and get Xtream right now! There are tons of promotions and you may qualify for free installation on your online order. Just like Xtream Customer Service, you can reach out to the Sales department 24/7.

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Canceling your Xtream Service

You can cancel your Xtream service by calling the Xtream Customer Retention department. To avoid any extra charges, return your Xtream equipment to the nearest store and then put a cancellation request. The customer retention department is available Monday–Friday from 7:00 a.m. to 8:00 p.m (Eastern Time).

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Cancel Xtream AutoPay or Electronic Payments

If you have signed up for AutoPay or Electronic payment, you can cancel it by calling Xtream customer service. For credit card payments, you need to notify one day before the due date. Whereas, for bank payments, you need to notify them four days before the due date.

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Before You Call

It’s a good idea to have some relevant stuff ready before you call Xtream Customer Support or start your chat. It will save you the hassle of scrambling to look for these things during the call. The Customer Support person will definitely need some information from you, so it’s better to have it beforehand.

In case you’re unaware of your Xtream account number, you can find it in the upper right corner of your bill. It’s a 13 digit number.

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FAQS

Frequently Asked Questions

Here are some common questions by Xtream customers and those who are
considering subscribing to Xtream services.

You can contact Xtream Customer Service by calling 1-855-386-4094.
Yes, Xtream offers 24/7 customer service.
Yes, Xtream Customer Service is available 7 days a week.
A Customer Service Representative at Xtream can answer your queries about billing, packages, promotions, Xtream equipment, and provide any technical assistance if required.
You can contact Xtream customer service by dialing 1-855-386-4094.
You can return the equipment to your nearest Xtream store. Alternatively, Xtream will mail you a return box and you can ship it back. To get Xtream to send you the return box, send your account number to their email at totalcare@mediacomcc.com, or their social channels, i.e Facebook or Twitter.
From your home digital phone, enter your 7-digit phone number. You will be asked to enter your voicemail passcode followed by the # key. From any other phone dial your 10-digit number (including area code), press *, enter your voicemail passcode, and then press #.
First you need to know your TV’s code. Follow this website and enter “Mediacom” in the provider’s search field. You will see a list of remote controls, click “code finder” under your remote’s name and image. Now click “Add New Television”, and in the search bar enter your TV’s brand name. After that you can enter the TV’s model number. If you don’t know the model number you can see a list of codes. On the same page you’ll see instructions on how to program the remote.
  1. Press the device key.
  2. Press and hold the SETUP key until the device button flashes twice.
  3. Enter 9 – 9 – 2 using the digits on the controller.
  4. Press the device button twice and it should blink twice.
Visit homewifi.mediacomcable.com, and sign into your control panel with your Mediacom ID. Click “My Wireless Network” and change your password.
Visit homewifi.mediacomcable.com, enter your Mediacom Account ID and passphrase which was provided when you first signed up. If you forgot the passphrase, you can get a reset link to your listed email account.
No, Xtream does not buy out contracts. However, their services are worth switching to even if you have to pay an early termination fee.
Mediacom covers, Alabama, Arizona, California, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Maryland, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Ohio, South Dakota, Tennessee, Virginia and Wisconsin.
Yes, you can pay your Xtream bill online. Click here to log into Xtream powered by Mediacom eBilling.
For 1 year agreements the early termination fee (ETF) is up to $120. For 2 and 3 year agreements the ETF is up to $240.

Call Your Local Xtream Representatives

Click to call the Xtream representative for your town or city.

Xtream powered by Mediacom Plans

Top Xtream Offers

Looking to subscribe to Xtream services? LocalCableDeals brings you the top cable TV, internet, and digital home phone packages by Xtream. Order now.

Internet 200

$39.99*/mo. for 1 year
*Plus installation, activation, modem rental, taxes & fees. Price includes $10/mo discount for autopay & paperless billing. ±

Variety TV + Internet 200

$99.99*/mo. for 1 year
*Plus monthly local broadcast station surcharge ranging from $17.10 to $24.62, monthly regional sports charge ranging from $1.13 to $14.20. Installation, activation, modem rental, taxes & fees also apply. Price includes $10/mo discount for autopay & paperless billing. ±

Variety TV + Internet 200 + Phone

$109.99*/mo. for 1 year
*Plus monthly local broadcast station surcharge ranging from $17.10 to $24.62, monthly regional sports charge ranging from $1.13 to $14.20. Installation, activation, modem rental, taxes & fees also apply. Price includes $10/mo discount for autopay & paperless billing. ±

$13.00/month Modem Rental fee applies. Box included in video price.

New Customer disclaimers

*Internet 200 Offer: Advertised price is for the promotional period stated.  Thereafter, the monthly price increases by $30 in the second year, and then in the third year increase to the standard rate then in effect (currently, $79.99). Price does not include standard installation fee (currently $109.99, more if special work needed); a one-time $10 activation fee; or other one-time fees that may apply because of options you select. Price also does not include the following recurring monthly charges: (i) modem fee, currently, $13.00; (ii) taxes and other amounts required by law to be collected or paid; or (iii) fees for optional services or equipment you may want. All of these monthly charges may increase from time to time. After the first year, if our standard rate for your service increases or we institute a new fee for service subscribers generally, we can pass that increase or new fee along to you.  ±Autopay & Paperless Billing Discount Offer: Enrollment automatic payments and paperless billing is required. Your monthly service charge will be $10 more without enrollment. If at any time you cancel autopayment, the discount will be removed. ⴕInternet Service Usage Allowance & Speed: Internet 200: 1,000 GB per monthly billing period. Excess usage will be billed at $10 for every increment of up to 50 additional gigabytes used. For example, if usage exceeded the allowance by 51 gigabytes, the additional charge would be $20. Usage allowances and excess usage charges are subject to change at any time. See mediacomcable.com/usageallowance for more information about usage allowances. Download and upload speeds may vary, see mediacomcable.com/openinternet for information on factors that could cause speeds to vary. Offer Availability:  Offer may change or be terminated at any time without notice.  Offer may not be available in all areas, cannot be combined with any other offer, is not transferable and is void where prohibited. Available only to residential customers who have not received any offered service within prior 90 days and meet applicable credit and other requirements. Customer must agree to all applicable subscriber terms and policies. See https://mediacomcable.com/legal/ for details.  Other terms and conditions may apply.  CA consumers: visit https://mediacomcable.com/legal/ccpa-privacy-notice/ to read our Privacy Notice for California Consumers.

*Internet 200 + Variety TV Offer: Advertised price is for the promotional period stated.  Thereafter, the monthly price increases by $20 each year until the fourth year, when each service will begin to be billed at the standard rate (currently ranges between $141.45 and $179.99 and varies by location).  Price does not include standard installation fee (currently $109.99, more if special work needed); a one-time $10 activation fee; or other one-time fees that may apply because of options you select. Price also does not include the following recurring monthly charges: (i) modem fee, currently $13.00, (ii) regional sports network surcharge, (iii) local broadcast station surcharge, (iv) taxes, franchise fees and other amounts required by law to be collected or paid; or (v) fees for optional services or equipment you may want.  All of these monthly charges may increase from time to time. After the first year, if our standard rate for your service increases or we institute a new fee for service subscribers generally, we can pass that increase or new fee along to you. ±Autopay & Paperless Billing Discount Offer: Enrollment in automatic payment and paperless billing is required. Your monthly service charge will be $10 more without enrollment. If at any time you cancel autopayment, the discount will be removed.  †Internet Service Usage Allowance & Speed: Internet service level is subject to the following monthly total bandwidth usage allowance: Internet 200: 1,000 GB. Excess usage will be billed at $10 for every increment of up to 50 additional gigabytes used. For example, if usage exceeded the allowance by 51 gigabytes, the additional charge would be $20. Usage allowances and excess usage charges are subject to change at any time. See https://mediacomcable.com/usageallowance for more information about usage allowances. Download and upload speeds may vary, see https://mediacomcable.com/openinternet for information on factors that could cause speeds to vary.  Offer Availability:  Offer may change or be terminated any time without notice.  Offer may not be available in all areas, cannot be combined with any other offer, is not transferable and is void where prohibited. Available only to prospective residential customers who have not received any Mediacom service within prior 90 days and meet applicable credit and other requirements. Customer must agree to all applicable subscriber terms and policies. See https://mediacomcable.com/legal/ for details.  Other terms and conditions may apply. CA consumers: visit https://mediacomcable.com/legal/ccpa-privacy-notice/ to read our Privacy Notice for California Consumers.

*Internet 200 + Variety TV + Phone Offer: Advertised price is for the promotional period stated.  Thereafter, the monthly price increases by $30 in the second year, $20 in the third year, and then in the fourth year each service will begin to be billed at the standard rate (currently, $199.99).  Price does not include standard installation fee (currently $109.99, more if special work needed); a one-time $10 activation fee; or other one-time fees that may apply because of options you select. Price also does not include the following recurring monthly charges: (i) modem fee, currently $13.00, (ii) regional sports network surcharge, (iii) local broadcast station surcharge, (iv) taxes, franchise fees and other amounts required by law to be collected or paid; or (v) fees for optional services or equipment you may want.  All of these monthly charges may increase from time to time. After the first year, if our standard rate for your service increases or we institute a new fee for service subscribers generally, we can pass that increase or new fee along to you. ±Autopay & Paperless Billing Discount Offer: Enrollment in automatic payment and paperless billing is required. Your monthly service charge will be $10 more without enrollment. If at any time you cancel autopayment, the discount will be removed.  †Internet Service Usage Allowance & Speed: Internet service level is subject to the following monthly total bandwidth usage allowance: Internet 200: 1,000 GB. Excess usage will be billed at $10 for every increment of up to 50 additional gigabytes used. For example, if usage exceeded the allowance by 51 gigabytes, the additional charge would be $20. Usage allowances and excess usage charges are subject to change at any time. See https://mediacomcable.com/usageallowance for more information about usage allowances. Download and upload speeds may vary, see https://mediacomcable.com/openinternet for information on factors that could cause speeds to vary.  Offer Availability:  Offer may change or be terminated any time without notice.  Offer may not be available in all areas, cannot be combined with any other offer, is not transferable and is void where prohibited. Available only to prospective residential customers who have not received any Mediacom service within prior 90 days and meet applicable credit and other requirements. Customer must agree to all applicable subscriber terms and policies. See https://mediacomcable.com/legal/ for details.  Other terms and conditions may apply. CA consumers: visit https://mediacomcable.com/legal/ccpa-privacy-notice/ to read our Privacy Notice for California Consumers.

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