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Your internet plan looks affordable when you initially sign up for the service. However, as time goes by and the promotional term ends, it skyrockets.
Been there, done that!
You could have signed up for Cox Internet for the competitive pricing of its internet plans during the promotional period. However, what happens when the promotional rate expires? Can you manage the new rates? If not, you may explore options that can help you make the service more sustainable in the long term.
To address the woes of customers, we have created a comprehensive guide on how to lower Cox Internet bills. Before we explore the tips, it is significant to understand the importance of making a sound purchase in the first place to avoid hassles later on. So, if you are yet to buy an internet plan from Cox, here is what you need to consider:
Usage Requirements
The first and foremost step in understanding your monthly broadband charges is to consider your usage requirements.
Certain online activities require more data, such as streaming in HD, downloading movies, and gaming. On the contrary, routine activities like checking emails, browsing, online payments, regular social media, and moderate streaming do not require excessive data usage.
Try to figure out whether you are a heavy user whose internet usage needs range from excessive streaming to downloading or a light data user with basic usage such as checking emails, regular browsing, and bill payments. This will help you reconcile your current plan and package.
Speed Requirements
Secondly, identify your download speed requirements. The ideal internet speed for a household depends on the number of users in the house.
For example, if you have 2-3 users in your house who need the internet just for the sake of basic web browsing and social media, then up to 10 Mbps will be more than enough for you.
If you have a medium usage that involves basic browsing and moderate streaming on Netflix or YouTube, up to 25 Mbps will be suitable for 2-3 users.
For excessive usage that involves regular high-definition streaming, online gaming, and downloading, up to 100 Mbps is good enough for 2-3 users.
How Can You Reduce Your Cox Internet Bill
After understanding your usage and speed requirements, here’s what you can do to reduce your internet bill.
Reduce your Internet Speed
The reason why most of us are paying too much for Cox Internet is just that the speed exceeds our requirements.
Suppose you have a Cox Go Even Faster 500 Mbps speed plan, but aside from a security system and a smartphone, you mainly use the internet to watch Brooklyn99 on Netflix. Then, you could probably switch to the Cox Go Faster 300 Mbps plan.
This is just an example–you can do your math!
After reconsidering your internet speed requirements, drop to a low-tier speed with your provider.
Negotiate Your Current Plan
Cox has a retention department and plenty of people successfully cut down the billing costs by just calling them and announcing that they are tired of the high rates and want a better deal.
Do mention that there is no way you can pay this fee and would like to switch to some other provider if not helped in this regard.
This might require some negotiation skills. Therefore, you need to make a strong impression by reminding them what a great customer you have been all this time. They might offer you a better deal on your internet bill and if it suits you, accept it!
In case they don’t offer you a better deal, don’t give up hope.
Go on your merry way!
Politely put forward your case again. Cox is known for its amazing customer service, and there is a high chance that they will be able to get you a lower rate because no company wants to lose a customer.
Bundle Your Services
This tactic is a little tricky because the promotions and discounts can change drastically depending on your area. However, it can save you some extra bucks by getting additional services.
Cox Cable has a lot to offer you in terms of the variety of channels and high-quality TV service. In some areas, standalone internet service can be bundled with cable service to get the most out of your monthly bill.
Before jumping on the deal, always take into account the terms, monthly price after taxes, and the price after the end of the promotional term.
Get Your Own Modem and Router
If Cox is the only reliable internet provider in your area, and you plan to stay with them for a long time, it might be more cost-effective to purchase your own equipment rather than renting it from Cox.
Service providers charge you about $10 to $15 a month to rent their equipment. If you plan to stay with your provider for more than a year, it would cost you $140 to $180 commulatively.
You can buy quality Wi-Fi equipment for less than that. You will be saving $10 to $15 every month. And even if you decide to change your ISP, the equipment will stay with you forever.
Saving Strategies Recap
You can follow the easy but simple steps like reducing your download speed, purchasing your own modem, and bundling your existing services to lower your Cox Internet bill. Also, don’t forget to negotiate with the customer service and demand for better price deals.
