Professional vs. DIY Internet Installation: Determining the Best Approach

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Nathan

Friday, 20 September 2024

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The “DIY mentality” is second nature to me at this point. As someone who is well-acquainted with the telecom industry, I take pride in fixing several tech-related issues on my own.

However, I do tend to overestimate my capabilities at times and try my hand at things that do not belong to my area of expertise.

The result? Sometimes I get lucky, and other times it’s an epic fail…

What I’m trying to say is that calling in a professional is the only rational approach in certain situations.

Professional technician installing internet for reliable connection.

When it comes to internet installation, you may be tempted to do it yourself to save time and money. That’s totally fine if you possess sufficient knowledge about internet technologies and know your way around the equipment; otherwise, don’t.

I must add that DIY installation is not always an option.

Some internet providers near you may offer a self-installation kit while others might only permit their own technician to do the job. I’m sure you’re still skeptical, so let’s compare both approaches in detail:

What Does Professional Installation Entail?

When you choose professional installation, your provider will send one or more of their trained personnel to set up the internet connection at your place. These handymen know what they’re doing, as they implement a practiced routine to equip your home with a secure high-performance network.

Professionals possess the right tools, training, and experience to configure different types of modems and routers, assemble wires, and ensure that all your devices connect to the network seamlessly. They can easily identify potential issues in the environment and adjust the internet setup accordingly.

Steps involved in professional Installation:

  • Evaluation of your home’s layout and size
  • Fixation of high-quality and compatible equipment
  • Arrangement and organization of cables
  • Configuration of equipment
  • Optimization of network
Steps involved in professional Installation

How Does DIY Installation Work?

If you go for DIY installation, you’ll be doing all the work yourself. Period!

Your internet provider may equip you with a self-installation kit that includes a handbook or instruction manual. Many ISPs have dedicated smartphone apps where you can find a step-by-step tutorial as well.

step-by-step installation tutorial

You may have to carry out some online research and troubleshoot internet problems on your own. If you’re adequately tech-savvy, the setup might take little time and effort.

At the end of the day, it comes down to your understanding, skill set, and patience. There are no hard and fast rules with the DIY approach, yet I highly recommend that you comply with your provider's instructions (where applicable).

Professional vs. DIY Internet Installation: Pros and Cons

I believe it’s crucial to weigh the potential pros and cons of your options before making a choice. Both approaches to installing internet have certain benefits and drawbacks, which may or may not be subjective.

PROFESSIONAL INSTALLATION

pros Things We Like

  • Error-Free: Technical knowledge + expertise of the installer ensures a seamless setup.
  • Warranty & On-going Support: You can rely on the provider to resolve issues through remote or physical assistance.
  • Secure & Credible: Professionals prioritize the customer's online safety and guarantee a secure network.
  • Easy to Scale: Professional installation plans are designed with scalability in mind.
  • Optimized Performance: Technical experts know how to tweak the network to enhance overall performance and minimize potential setbacks.
  • Time-saving: Professionals excel at smooth and efficient installation.

cons Things to Consider

  • Installation Fee Applies: Professional installation can be expensive due to high labor costs.
  • Interference with Schedule: Possible inconvenience setting up an appointment - you might have to wait several days or adjust your schedule to accommodate the technician's visit.
  • Communication Gaps: Coordinating with the installer can be challenging or problematic, which results in an unsatisfactory job.
  • Lack of Control: The technician may ignore your input or deprive you of the opportunity to intervene.

DIY INSTALLATION

pros Things We Like

  • Free or Low Cost: You may purchase a self-installation kit for a fraction of the cost (of professional installation) or pay nothing at all.
  • No Appointment Required: No need to wait for the technician, as you can undertake the task at your convenience.
  • Freedom to Customize: You can select your own equipment and tailor the network to your needs.
  • Learning Potential: DIY projects are a great opportunity to learn new and valuable skills.
  • Higher Satisfaction: Successful self-installation will give you a sense of achievement and pride like none other.

cons Things to Consider

  • Technical Know-how Required: Inadequate technical knowledge may lead to complications or costly damages.
  • Security Risks: Amateur security measures may expose the network to cyberattacks and data breaches.
  • Higher Chance of Error: Lack of expertise and experience increases the probability of screw-ups and oversights.
  • None or Limited Warranty: The provider may not compensate or take responsibility for equipment failures and connectivity problems.
  • Time-consuming: Learning and implementing all steps by yourself is likely to take more time.

Decision-Making Factors for Internet Installation

Perhaps installing the internet at home by myself does seem doable, but is it worth my time and effort? Hiring a professional sure does seem like a convenient option, but are the associated costs justified?

If these are the kinds of questions keeping you awake, let’s briefly review some major decision-making factors:

Scope of the Project

Setting up a network is not the same as resolving minor technical issues. In case you’ve moved into a new house and you’re not sure if it’s internet-ready, the DIY approach could be a gamble that doesn’t end well.

On the other hand, if you’re simply switching ISPs and the internet medium is the same, this could be an easy-peasy job.

scope of the project

You also have to consider your internet needs. For instance, if you’re changing your internet provider because you want a different type of connection with extended wi-fi coverage, the installation procedure is bound to include additional steps and complexities.

Your Level of Expertise

Does your skillset allow you to start from scratch or configure cutting-edge technology to improve and grow your network? If you paused to ponder over this, I’m guessing the answer is no.

When you’re looking to upgrade your internet connection, you’re usually signing up for newer and better technology.

your-level-of-expertise

Your new network may come with wiring and equipment that’s very different from the previous one, which is why applying past knowledge may prove to be futile.

However, if you’re tech-forward and well-aware of modern technology, you just might be able to pull off the DIY approach.

Budget & Cost Effectiveness

If you consider yourself qualified for the DIY approach and your budget is tight, it makes perfect sense to decline a pricey professional installation.

Then again, just because you think you can do something yourself doesn’t necessarily mean that you should.

Budget and Cost Effectiveness

If your budget allows you to utilize professional services, go for it; this will save you from unnecessary hassle and risks. If paying a little more for a technician to come and do the work you for seems like a good bargain then why not?

Comfort and Convenience

Self-installation will take up your precious time and energy. If you’re not exactly proficient in handling internet-related technology, the DIY approach could become burdensome.

People with busy schedules and limited know-how should choose professional installation for their convenience and comfort.

Comfort and Convenience

On the contrary, I would encourage the DIY approach if you like challenging yourself and don’t mind the hardships along the way.

If doing things by yourself provides unmatched satisfaction and you possess the patience to deal with failures, self-installation should be rewarding.

Choosing between professional installation and DIY internet setup.

Top 3 ISPs that accommodate Self-installation

Frequently Asked Questions

Typically, self-installation kits include a modem, router, coaxial cable, power cord, and ethernet cable.

Most ISPs do charge a small fee for their self-installation kit and some charge a service activation fee as well.

Some ISPs offer free professional installation with their gig-speed plans. You can also avail a discount coupon or low price, depending on your location.

If your home isn’t internet-ready for the chosen connection type, installation can take a few hours; replacing old infrastructure and laying out new cables is a time-consuming process.

Yes, as long as it is compatible with the internet technology of your service provider. Nonetheless, the router/modem from your provider is recommended because it is tailored to your internet plan.