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Curious about the blinking lights on your Xfinity box, especially the one that is tagged as “US/DS”? Is the blinking getting too uncontrollable and inconsistent? Is your internet connection going in and out because of it? Well, it isn’t something that should be ignored and we will explore that in this blog. Learn how to fix the blinking US/DS light on Xfinity box below.
US/DS on Xfinity Box
Each of the blinking lights on your Xfinity box has its own specific function. The flashing of the US/DS light indicates the present ‘online’ status of your Xfinity box. US/DS stands for “upstream” and “downstream”. When your Xfinity box is connecting, then the light starts blinking, but once the internet connection has been established, then the light stops blinking and gets solid.
The light being solid means that there is a proper internet connection. Hence, if the light starts blinking again and keeps flashing, it means that there is definitely some sort of problem. It could be caused by an area-wide outage, poor wiring, or a defective modem. If you are not into dealing with the problem yourself, you can reach out to Xfinity technical support anytime.
However, if you want to fix the problem yourself, you can keep reading.
How to Fix the US/DS Light on Xfinity Box?
If the US/DS light keeps blinking on your Xfinity box, here are the following things you can try:
Check your Coaxial Cable
That’s right, the problem could be with the coaxial cable. Check to see if it hasn’t come loose. There is also a fix for wiring being incorrectly configured. Firstly, remove the coaxial cable from the Xfinity box. Leave the Xfinity box inactive for a few minutes until the reception indicator starts blinking. That’s when you should unplug the Xfinity box from the power outlet and reconnect the coaxial cable back onto the modem. Then, again plug in the Xfinity box to the power outlet. This should establish a stable connection. You could also get your cables replaced in case of wear and tear.
Reset the Xfinity Box
Your Xfinity box could also have stopped working due to power failure, so maybe try resetting it. In this step, you’ll need to power off your Xfinity box and disconnect it from the power outlet. Wait for about 30 seconds. Then, reconnect the Xfinity box to the power outlet and check to see if the connection establishes. This is called ‘power-cycling’ and it often succeeds in refreshing an overloaded modem/router.
Try Direct Plugging
Most cable internet connections have a splitter that can divide a single connection into different ones. The splitter might cause the US/DS light to start blinking. What you need to check is whether the splitter is defective. The splitter might stop working and this could create issues for a connection in your Xfinity box. In this case, you will need to replace it with a new one. Or you could just plug in your internet cable without using any splitter.
Although the above-given steps are effective enough to provide a connection to the Xfinity box, if none of these work, then you might have to reach out to Xfinity customer service to help you resolve issues of US/DS light on the Xfinity box.
When the US/DS light on your Xfinity box is blinking constantly, then it indicates that something needs to be done about it. You can either try a few simple steps as covered in this post or you can just call the Xfinity customer support for help. Either way, don’t let the US/DS light blinking on Xfinity box stop you from making the most of the Xfinity experience.