Xfinity TV Packages & Plans

Enjoy live TV, on-demand, and your favorite shows with Xfinity

  • Access to 125+ channels
  • DVR that you can set up and watch anytime, anywhere you go
  • Enjoy boundless control with award-winning Voice Remote
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Apart from offering wonderful TV plans and channel lineups, Xfinity voice assistant allows its customers to enjoy complete control over their TV devices. It makes it easier for the users to get complete details of the content that’s being displayed on the TV in real-time.

However, if you don’t want to continue using the Xfinity voice assistant and want to know how to turn it off, we recommend you stick to our voice guidance for Xfinity. Let’s check it out now:

How to Turn Off Voice Assist Xfinity?

When you acquire Xfinity TV services, you’re provided with X1 DVR that allows you to record, rewind and re-watch your favorite TV shows. Along with this, comes the feature of voice control that makes it easier to control functions without any hassle.

Contact Xfinity Customer Service: 1-844-572-2228

The reason for this feature is to assist users with disabilities to easily operate X1 DVR. But if you’re looking to turn off the voice remote, then follow the steps below to get started:

  1. Raise the volume of your TV.
  2. Press the Voice Control button on your voice remote and say ‘accessibility’.
  3. You’ll be guided to the ‘Accessibility’ settings.
  4. In case this isn’t working, press the B key twice on your remote (or any other shortcut to reach the required settings).
  5. The B key is placed differently on different voice remove versions
    • For a remote that’s flat at each end:
      • the B key is placed on the top left of the number 2 key
      • The OK button is in the center of the remote
      • The Voice Control button is on the top-middle from the OK button
    • For a remote that is angled at each end:
      • The ‘B key’ is placed in the directional arrow pad, above the right arrow key
      • The ‘Voice Control Button’ is below the down arrow key
  1. Once you’ve entered the ‘Accessibility’ settings, follow the on-screen instructions to turn your Xfinity voice assistant on/off.
  2. For deactivating the Xfinity voice assistant, press the B key to open the Accessibility settings
  3. Press the B key again for opening the ‘on/off menu’.
  4. In case you’ve activated voice assist for Xfinity TV, simply press and hold the Voice Control button, and speak ‘Voice Guidance’ to reach the on/off menu.
  5. Choose ‘Turn Off Voice Guidance’ from the option, and press the OK

Following the abovementioned steps, you’ll be able to turn off the Xfinity voice assistant. In case you’re facing any issues, feel free to contact Xfinity support anytime.

Contact Xfinity Customer Service: 1-844-572-2228

Closing Thoughts

With the abovementioned guide, you now know how to deactivate the Xfinity voice assistant, obtaining better control over your Xfinity TV. Just follow these steps in the given order to complete the process without any hassle. In case you need further assistance or want a guide on TV remote versions, simply reach out to Xfinity customer services at 1-844-572-2228 to get sorted.

Frequently Asked Questions

How to Turn Off Voice Guidance on Xfinity?

We’ve illustrated an in-depth, step-by-step process on how to turn off voice guidance on Xfinity above. Simply follow the steps to get it done in no time.

How to Get Xfinity Voice Guidance Turn on Xfinity?

Press the B key twice to reach the Accessibility settings, you can follow the on-screen instructions to activate the voice assistant. In case of any confusion, contact Xfinity support at 1-844-572-2228.