Switching your internet provider means losing service for a few hours to a few days. While only a few hours may not feel that much, if your work is dependent on the internet, it may feel a lot. Want to avoid that downtime? We’ve got you covered.

This blog explores:

  • How to switch to AT&T Internet?
  • How to avoid downtime during the switch
  • Is AT&T worth the move?

So, let’s dive in and help you transition without any downtime!

How to Switch to AT&T Internet?

If you’re thinking of switching to AT&T, the first thing you need to do is check if AT&T is available at your address. Simply enter your zip code in our search tool, and a list of all available internet options will pop up. If AT&T is one of the available providers, click on the option, and you will land on an AT&T service page.

The next step is to find out which AT&T service you want for your home. AT&T Fiber offers symmetrical speeds of up to 5 Gbps and is good for multi-user homes with intensive online activities.

Want more information on AT&T Fiber? Read
What is AT&T Fiber Internet and Why Should You Switch to It?

AT&T Internet Air, on the other hand, is a more feasible option for remote or rural area users who need the internet for basic online activities.

Not sure which AT&T service suits your needs? Get a comparison of AT&T Fiber vs. AT&T Internet Air to help make up your mind!

Once you decide which AT&T plan you want, simply call and connect to a human agent who will place your order for you.

And now let’s get to the part where you avoid the downtime.

How to Avoid Downtime During the Switch?

During your call to order AT&T, get an estimate of the date and time when a professional installation will be scheduled so you know exactly when your AT&T internet service will be up and running. Based on that information, discontinue your previous service to avoid the downtime! Make sure you will have both services overlapping for a few hours to ensure you’re connected during the whole transfer process.

Here are a few more tips to help you avoid a downtime:

1. Use a Dual WAN Router

A dual WAN router allows you to connect two internet service at the same time. This will help ensure that both services are available. This way you can verify that your AT&T service is working fine before you disconnect from your previous provider.

2. Test Your AT&T Internet Service

Once your AT&T internet is installed, make sure to test it for a few hours to make sure it is working fine throughout your home. You can also take a speed test at this point to check if you’re getting the speed you signed up for. If you chose professional installation, try to take the speed test and test your service across your home so they can reposition your router for best results if need be.

3. Use the AT&T Internet Backup

If you have an AT&T Fiber and AT&T Wireless internet plan with unlimited data, you are eligible to get AT&T Internet Backup to avoid downtime during an outage. This outage backup internet can help if your AT&T Fiber internet does not work during the switch and your previous provider is already gone.

To activate the backup internet, simply go to the AT&T Smart Home Manager App and follow the instructions to get the service running.

Once you’re satisfied with your new AT&T service, return your previous equipment to the provider and settle any pending bills for a clean record.

Also read: 5 Things to Know Before You Sign Up for AT&T Internet

Is AT&T Worth the Move?

AT&T Internet plans offer great value, maximum reliability, and a high-performing consistent service that keeps you connected online without any lags or interruptions. With every AT&T internet plan you get:

  • Unlimited data
  • AT&T All-Fi TM / AT&T All-Fi® Pro gateways
  • No contract restriction
  • No equipment charges
  • Straightforward pricing
  • DIRECTV bundle option
  • AT&T Wireless add-on with discounts

These terms add so much more value, on top of a completely fiber network that delivers ultra-low latency internet. While it may not be the cheapest internet option, but it surely is one of the most reliable ones.

If quality is what you’re looking for, AT&T is no doubt worth the switch!

Ready to switch to AT&T? Place Your Order Now!!

Frequently Asked Questions

How can I switch my AT&T internet plan?

You can very easily switch your AT&T internet plan online by signing in to your AT&T account. Once logged in, select an account (if you have multiple) and select manage account. You will have the option to select AT&T Internet or AT&T Wireless. Then follow the prompts on the screen to make changes to your plan. However, keep in mind that not all plans may be available at your address.

How to move my AT&T plan to a new address?

AT&T helps its customers move their current internet plan to a new address if it is within their serviceable areas. Simply call AT&T and schedule a date and time for the move. Make sure to make this call at least 4 to 6 weeks in advance to check if AT&T is available at your new address to avoid any downtime.

Can I self-install my AT&T Internet?

Yes, AT&T gives a self-install option to eligible customers. You will however, need the AT&T Smart Home Manager app to self-install your AT&T internet.