Guide to Spectrum Voice Service and its Plans

Being one of the largest cable companies in the U.S., Spectrum™ has been around for a long time now, distributing high-speed broadband, cable TV, and home phone services to Americans left and right. At the moment, it consists of around 102.7 million subscribers, and this huge footprint is the result of its era-defining merger with Time Warner Cable and Bright House Networks.

Besides the fiber-backed internet and three-tiered TV packages, Spectrum is popular among the masses for its residential phone service. No modern home is complete without a landline connection that enables you to interact with your family and friends for hours on end. This post will take you through the features of Spectrum’s Voice service, so you can know exactly what to expect when you subscribe to the provider. Hang tight and read on.

What is Spectrum Voice?

Spectrum Voice is an evolved home phone technology, which offers the reliability of a traditional landline and takes on the digital functionality of a Voice over Internet Protocol solution. It is a cordless set, which converts the analog voice signals into digital data, allowing you to make phone calls over the reliable IP network. Since it is a combination service, Spectrum Voice brings the best of both worlds to your home, i.e. the audio clarity of a landline and the hands-free convenience of internet calling.

Every Spectrum Voice Plan You Need to Know About

Spectrum phone costs only around $15 per month when bundled. You cannot subscribe to it as a standalone service, and for good reason too. When you bundle Spectrum services together, the collective cost automatically dials down to the minimum, giving you a chance to double your savings! These bundles also bring about the seamless integration of TV, internet, and phone, amplifying your experience. Here’s every possible Spectrum phone plan that might be available in your area:

*Availability varies by location.

Essential Offer: Unlimited Talk-Time across the U.S.

As you can see, all Spectrum phone plans have something in common, i.e. non-stop local and long-distance calling freedom across the nation. Besides the U.S., Spectrum Voice lets you make unlimited calls to Canada, Mexico, Puerto Rico, Guam, and the Virgin Islands, etc. The audio quality is exceptional and the signals never lose their stability, unlike a cellphone. Meaning, you can talk endlessly without counting minutes or suffering from dropped calls. The unlimited talk-time offer gives you a peace of mind than ever before.

Extended Offer: Flexible International Dialing

If you have relatives living overseas, but you’re hesitant to call them to avoid the expensive international dialing rates, then Spectrum makes it easy for you to stay in touch with them without blowing apart your budget. You can either get an unlimited calling plan or stick to a pay per call option. With Spectrum Voice International, you can make unlimited calls to 70 countries for only $5/month. The eligible countries include:

On the other hand, if you don’t want a monthly plan, then you can pay per call when dialing to countries around the world. Spectrum’s international calling rates are extremely flexible.

Here’s a List of Spectrum Home Phone Calling Features

Managing phone calls becomes less troublesome when you have a number of calling features by your side. These features give you more power to control voice communication on your time and in your own way. Luckily, Spectrum's phone provides up to 28 such features with a great range and diversity. Don’t believe us? Check out the best Spectrum Voice features below, and see for yourself.

Speed Dial – Program up to 8 contacts in your phone for a one-digit calling.

VIP Ring – Assign special ringtones to 30 or so priority callers for faster identification.

Call Waiting – Get soft alerts about an incoming call when you’re already on the phone, and shift between callers without a problem.

Forward Selected Calls – Select up to 30 important contacts whose calls you’d like to forward to a designated number.

Return Call – Automatically call back the last received incoming number.

Repeat Dialing – Keep on dialing a number until it is no longer busy.

Simultaneous Ring – Let five additional numbers ring you when you are away from home, so you don’t miss anything.

Caller ID – See the incoming caller’s name and number on the unit before accepting the call.

Block Anonymous Calls – Reject calls from people automatically whose caller ID information is blocked or hidden.

Accept Selected Callers – Specify numbers of people whose calls you are free to answer at a time.

Readable Voicemail – Receive a full-text transcription and audio file of your voicemails through email.

Setup Backup Phone – Add a backup number for automatic call forwarding in case your current service is not available.

Nomorobo– Automatically block calls from Robo-callers and telemarketers.

In addition to these, you get Block 900/967 Calls, Block 3rd Party Charges, Block Collect Calls, Block Outbound Caller ID, Block International Calls, Block Unwanted Callers, Trace Call, Forward Calls When No Answer, Forward Calls When Busy, Forward All Calls, Do Not Disturb, 3-Way Calling, Caller ID on TV, Call Waiting with Caller ID and Voicemail with your subscription.

When you bundle Spectrum Voice with the internet, a Voice Online Manager also becomes available to you for on-the-go management of your calls from a web browser.

Spectrum Voice Equipment – From Installation to Recovery

A Spectrum home phone package may include a phone modem, a phone jack, or a phone cable. The phone modem or MTA is a box that the company uses to transmit audio signals to your unit. It is usually placed in a closet or a basement. If you already have an intricate system of telephone wiring, then Spectrum’s phone jack augments it for a ‘whole home’ networking. The phone cable is an essential part of the installation process, which you can set up on your own by following these instructions:

• Connect your cable modem to the coax outlet in the wall, attach the power cord, and fire it up. Check for its ‘online’ status.
• Connect one end of the phone cord to the PORT 1 of the cable modem and the other end to the back of your phone.
• Call for activation and enjoy your phone service!

What if you get stuck in an outage?

• Check if the service outage is area-wide. If it is, then call Spectrum for confirmation and wait for the service restoration, which will not take long.
• If the service outage is not area-wide and particular to your home, then troubleshoot your phone equipment by restarting the modem and reattaching the cords.
• If the outage is power-related, then use the battery backup to contact the provider and the authorities until the power comes back on.

Wrapping Up

Spectrum home phone is one of the finest services in the market, offering exceptional call quality, amazing features, unlimited talk-time, and quick equipment setup. It is definitely worth your while.