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It can be quite a struggle to choose between so many good choices for mobile services, especially when the competition is down to Xfinity Mobile and T-Mobile. These two mobile service providers offer the best 5G services in the US. When you are deciding between both, you’ll have to narrow down the services and features they offer to find the one that best suits your needs.
For instance, both Xfinity Mobile and T-Mobile do not have any contract requirement for signing up and zero cancellation fee, however, to get Xfinity Mobile service, you need to sign up for Xfinity Internet.
Read on to find out the other differences in service between Xfinity Mobile and T-Mobile.
Is Xfinity Mobile Better than T-Mobile?
If you want the answer to whether Xfinity Mobile is better than T-Mobile, you will have to explore all the plans and features they offer, so let’s begin:
Xfinity Mobile vs. T-Mobile: Mobile Plans
Let’s check out the mobile plans offered by Xfinity Mobile and T-Mobile; the amount of data and other perks you can enjoy with either of these services.
Xfinity Mobile Plans
Here are the Xfinity Mobile plans being offered in the US:
| Xfinity Mobile Package | Data Up To | Perks | |
|---|---|---|---|
| Unlimited Intro | 20 GB |
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| Unlimited Plus | 30 GB |
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| Unlimited Premium | 50 GB |
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| By the Gig | 1 GB |
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T-Mobile Plans
T-Mobile is currently offering the following Mobile plans:
| T-Mobile Package | Data Up To | Perks |
|---|---|---|
| Go5G Next | Unlimited |
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| Go5G Plus | Unlimited |
|
| Go5G | 100 GB |
|
| Magenta®MAX | Unlimited |
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| Magenta® | 100 GB |
|
Xfinity Mobile vs. T-Mobile: Coverage
The 4G LTE network of T-Mobile covers 62% of the US, whereas the 5G network is available in 40% of the country. This means that its coverage extends to over 7500 cities in the US i.e. it’s available to 99% of the US citizens.
On the other hand, Xfinity Mobile service relies on Verizon for its coverage. Hence, if you have Verizon in your area, you’ll also find Xfinity Mobile service in the same area. This allows Xfinity users to enjoy the fastest speeds that Verizon offers. All in all, Xfinity Mobile service basically covers up to 69% of the US population, i.e. up to 40 states in the US.
What both these services have in common is that you have access to hundreds of public Wi-Fi hotspots in the country. This way you can save your mobile data when connecting your devices to these hotspots.
Xfinity Mobile vs. T-Mobile: Customer Service
Xfinity offers 24/7 support at the Xfinity customer service number. If your mobile service is acting up or you need to upgrade your mobile plan, reaching out to customer service is the way to go.
If you are looking for something concrete regarding the customer service of both Xfinity and T-Mobile, you can check the American Customer Satisfaction Index. In 2022, T-Mobile was ranked at 74, while in 2023, its satisfaction benchmark increased to 76. Meanwhile, Xfinity’s ranking went from 76 in 2022 to 74 in 2023.
All in all, both Xfinity and T-Mobile are ranked at the same levels for their customer service in the US.
Wrapping Up
Xfinity and T-Mobile services are both unique in their regards; with each mobile plan, you get to enjoy high-speed 5G data as well as other perks that have been mentioned above. Now that you know what each of these services offers, you can choose the mobile service that best suits your needs.
