On This Page:

  • Canceling Xfinity Services
  • Pausing Xfinity Services
  • Moving Xfinity Services

There might be a number of reasons why you’re looking to pause, move or cancel your Xfinity subscription. Whatever it is, this guide will help you figure out how to cancel Xfinity, and by extension, how to pause or move your services. Read on.

Canceling Xfinity Services

Canceling a cable service is far from easy, but Xfinity tries to make the process as convenient for you as possible. Remember, first and foremost, you may need to pay a cancellation fee upon ending your

If you agree to the aforementioned condition, you may go ahead and cancel your Xfinity services. You can do so by following any of these steps:

  • Submit an online cancellation form and provide accurate details of your Xfinity account.
  • Dial 1-844-207-8722, say “cancel service” and you’ll be connected to a customer service representative who will help you with the process.
  • Visit your local Xfinity Store or Comcast Service Center. Make sure to bring Xfinity equipment to return.
  • Mail a request for cancelation at Comcast Cable, ATTN: Service Change Requests, 1701 JFK Blvd. Philadelphia, PA 19103

After your cancellation request has been approved, all you need to do is return the Xfinity equipment to the nearest Xfinity store or have it delivered through UPS.

Pausing Xfinity Services

Are you going on a long vacation and need to pause your Xfinity services? This is understandable since it can be an extremely good cost-savings option.

Xfinity offers Seasonal Convenience Plan, which allows you to put your Xfinity Internet, TV, and Voice services on hold for a reduced rate. You can keep your Xfinity equipment in your home and also keep your Comcast email address and be able to access it from anywhere. You can even access your smart home services remotely. How to pause your services? Simple call Xfinity support and say “seasonal plan” or enroll here.

Moving Xfinity Services

You don’t need to cancel any of your Xfinity services if you’re moving. You can instead have your Xfinity services transferred to your new address.

Moving your Xfinity services require these simple steps:

  • Tell Xfinity support when you are moving and where you’re relocating to.
  • Your request to move services will be reviewed while Xfinity checks if you can get the same Xfinity services at your new address and keep your current plan.
  • After your request has been approved, you can take all the Xfinity equipment with you to your new address where Xfinity will help you install it.

However, keep in mind that different Xfinity plans vary by area, which means that you might have to pay less or more than the one you were paying for, previously.

Wrapping Up

Canceling Xfinity services is an easy process, though its cancellation fee is quite high. We recommend waiting till the end of your contract to cancel your subscription. Reach out to Xfinity customer service to learn more about how to cancel Xfinity on your own.