(855) 647-4298
Would you go out, approach a stranger, and tell them your credit card number? How about going to a karaoke bar and announcing your social security number for everyone to hear? Never!
Ironically, we share and put out heaps of personal information on the World Wide Web like it's no big deal. The internet is a cool place to hang out, but you’ve got to look out for creeps and traps around every corner.
A secure internet connection is the foremost defense against online threats and cyberattacks. Luckily, Cox Internet offers some promising security features to get you on board.
Cox Internet Security Tools
Cox Internet provides cybersecurity solutions to protect you from hackers, malware, and other online hazards. Some security tools are included in internet plans or bundles, whereas others can easily be acquired with a paid subscription.
Panoramic Wi-Fi App
Comes with Panoramic Wi-Fi included in Cox Internet Plans. The cost for Panoramic Wi-Fi equipment is $15/month.
Advanced Security
Free feature for customers subscribed to Panoramic Wi-Fi with compatible gateways -advanced protection for your devices.
Cox Complete Care
24/7 premium tech support for removing malware/viruses + hardware repairs (remote and on-site). It's an add-on feature for $10/month.
Note: Mentioned prices are subject to change, taxes, and certain exceptions.
Previously, internet customers were also eligible for Cox Security Suite Plus Powered by McAfee®. The service was recently discontinued because the majority of subscribers were already using another anti-virus software.
To continue using the McAfee service, customers can sign up for a free or paid plan on their official website.
Cox Panoramic Wi-Fi App
Having control over your home network lets you fortify your defenses, and that’s what you get with the Cox Panoramic Wi-Fi App. You can utilize this feature when you opt-in for a Cox Panoramic Wi-Fi Gateway.
With Cox Panoramic Wi-Fi, say hello to safer and faster Wi-Fi with better coverage!
5 Simple Steps to Set Up the Panoramic Wi-Fi App:
- Download the Cox Panoramic Wi-Fi App from your designated App Store.
- Sign in with your Cox User ID and Password.
- Tap the Wi-Fi tab to name your network, check your network details, and edit settings.
- Add users to your network, create profiles, and assign devices.
- Always select “Save” to apply all changes.
How Does the Panoramic Wi-Fi App Work?
- Lets you organize your devices by naming them and assigning them to different users added on your network.
- Identifies Wi-Fi hogs and theives, so you can either block their access or set limitations on usage.
- Freedom to control and personalize your Wi-Fi settings. You can cut off access to one or all devices at any time.
- The option to turn on Advanced Security to add an extra layer of secirity to your home network.
Cox Advanced Security
Cox Panoramic Wi-Fi users qualify for Advanced Security (free service), which intends to keep all sorts of cyber threats, phishing attempts, and malicious content at bay.
If you wish to safeguard your home network from online hazards efficiently and effectively, this service is for you! It’s super easy to set up through the Panoramic Wi-Fi app and requires no additional hardware/software.
Turn on Advanced Security in 3 Easy Steps:
- Tap on the Advanced Security tile on the Panoramic Wi-Fi app Home screen.
- Next, select the Turn on button at the bottom of the screen and wait for it to be activated.
- Upon completion, follow the guidelines to protect your home network and connected devices.
Features of Cox Advanced Security
- Detects and prevents cyberattacks. For example, when you visit a malicious website or recieve a suspicious email.
- Blocks unauthorized users + dangerous websites/apps from breaching the network and stealing your data.
- Scans your network continuously and alerts you whenever a suspicious or dangerous activity is identified.
Cox Complete Care
It’s a bummer when the internet stops working for some reason and you cannot reach tech support. Not to mention, a home visit by the company’s technician tends to do a number on your budget.
What if I told you that you can get a cheap all-inclusive package to resolve all tech-related issues in a jiffy? Cox Complete Care offers around-the-clock premium tech support (remote and on-site) for $10/month (prices are subject to change) only.
Cox Complete Care Includes:
- Troubleshooting network issues
- Removal of Malware/Viruses
- PC cleanup
- Software/System Updates
- Installation + Configuration of Hardware & Software
- Verification of Equipment (modem, router, etc.)
- Network & Security Setup
- Connecting devices to the home network
- Data backup and retrieval
- Setting up TV and Gaming Systems
- Repair & Replacement of fittings, splitters and wiring
- Technology info & education
- Integration of Smart home appliances.
P.S. You're covered for the $75 service call charge (some exceptions apply).
FAQs
Where do I get my Panoramic Wi-Fi App Login information?
To sign in to the Panoramic Wi-Fi app, you have to use your Cox User ID and Password – the same as the ones used to manage your online account.
How can I enable Advanced Security without the Panoramic Wi-Fi app?
Advanced Security can only be turned on via the Panoramic Wi-Fi app; there’s no other option.
What happens if I cancel my Cox Complete Care subscription?
If you cancel your subscription within the first 90 days without using any of the offered services, you will not have to pay any cancellation or usage fee.
In case you’ve availed of a chargeable service call or an advanced tech support session during this period, you will be subject to a one-time $75 usage fee.
Can I get Cox Panoramic Wi-Fi app for free?
Yes, you can download the Cox Panoramic Wi-Fi app from the App Store or Google Play, free of cost.
