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Mediacom Connect MobileCare App

The Mediacom MobileCare App is a convenient and simple way to manage your Mediacom account. This powerful app lets you

  • Manage account and billing
  • View internet data usage history
  • Check service outages
  • Get help with service issues
  • Communicate with an official Mediacom agent
  • Locate payment centers
  • Provide feedback about the app
  • View EULA and Privacy Policy.

Other Ways to Contact Mediacom Customer Services

  • Mediacom Customer Support Chat Chat online with an official Mediacom customer service representative.
  • Request a Callback Schedule a callback from a Mediacom representative by specifying a time between 8:30 AM—7:30 PM CST.
  • Get Support Via Mediacom Connect MobileCare App The MobileCare App lets you check your current account balance, pay your bill, and run a status check on any scheduled Mediacom appointments. Use the Contact Agent Now feature to get support. Download the MediacomConnect App from Google Play Store.
  • View FAQs and Detailed Technical Answers Check out the online Mediacom Support Center to find answers to FAQs and other technical queries.
  • Connect Via Social Media Get in touch with support staff on via the official Mediacom Support Twitter account.
  • Online Bill Payment You can pay your Mediacom bill and view billing history on the official Mediacom website. Use your Mediacom credentials and login to access the bill payment portal.
    If you’re still having trouble understanding online bill payment procedures, check out this detailed walkthrough. This tutorial includes everything from instructions on how to register an online account to bill payment.
    Want help understanding your Mediacom bill? Check this sample bill and accompanying information.
  • Locate a Mediacom Payment Center Prefer to make your payment in person? Locate and visit your nearest Mediacom Payment Center.

Before You Call Mediacom Customer Care

Here are a few things you can do to make sure your Mediacom Customer Support call/chat goes as smoothly as possible.
Have all relevant information in front of you. For example your Mediacom account number, billing/service address, and the last 4 digits of your SSN (Social Security Number). If you’re having trouble finding your account number, check the upper right corner of your bill, the 13 digit number is your designated account number.
Also, have a pen/paper or any kind of note-taking device ready to note down important information or service numbers.


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