Talk to your loved ones without worrying about the phone bill. Astound Broadband home phone offers unlimited calling across the U.S, Puerto Rico, Guam, the U.S. Virgin Islands, and even Canada. And, to make the deal even sweeter, you receive various calling features to add to your convenience. Here is a quick look into the features you receive with your Astound Broadband home phone service:
When you are on the phone and someone else starts calling, you will hear a tone to alert you about the other incoming call. This feature is activated automatically for your Astound Broadband home phone if included or added to the service, but you can turn it off on a per-call basis by dialing *70.
Both of these features will be automatically activated for your service if they’re included or added to it, allowing you to view the information for all incoming calls.
Enter *67 before dialing a number and block your caller ID information from being visible on outbound calls. This is not an automatic feature, thus works on a per-call basis.
If you have permanently hidden your caller ID information and need to call someone who does not receive anonymous calls, then just end the call, dial *82 before your desired number, and voila!
Are you tired of telemarketers and illegal robot calls? Worry no more because Astound Broadband home phone offers the Nomorobo service to automatically block any Robo-dialled calls so you don’t waste time answering them. The Nomorobo service will filter out and hang up on any telemarketing or robocalls, so you will only hear a single ring for these. Any other calls will come through as usual.
Dial *66 to redial the last number you received a busy tone for and let the system dial the number for the next 30 minutes or until the line is free, upon which you will hear a distinctive ring. If you want to cancel redialing before the 30 minutes are over, dial *86.
Dial *69 to call back the last person on your incoming calls list. The dialing will continue for the next 30 minutes if the line is busy. If you want to cancel redialing earlier, just dial *89. This feature does not work with cellphone numbers, so you will need to dial them manually.
You can forward all your calls to a number of your choice whenever you’re away from home. However, long-distance charges may apply if you choose a long-distance number. To activate the service, dial *72, and to de-activate it, dial *73.
Just like the call forwarding feature this also forwards calls. However, with selective call forwarding, you can select up to 10 numbers to forward the calls from. Other numbers will just ring on your Astound Broadband home phone like normal. Dial *63 to activate the feature, dial it again if you want to make changes to your list or deactivate the feature. Keep in mind that Call Forwarding and Selective Call Forwarding cannot be activated together.
Dial *60 and listen to the instructions to create a list of up to 12 numbers that you would like to screen. Dial the same code to make changes to the list or deactivate the feature.
Just like selective call rejection, you can also choose to receive calls from selective numbers. Dial *64 to create a list of up to 10 numbers that will ring through as normal, while everybody else hears a message that you’re not taking any calls for the time being. There is a monthly subscription fee for this feature.
If you’re among the many who do not trust anonymous calls, then turn on this feature by dialing *77. Any callers who have hidden their caller ID information will be notified that you do not receive anonymous calls. They will also be instructed on how to make their identity visible. To disable the feature dial *87.
Astound Broadband home phone allows you to set up distinctive ringtones for up to 12 numbers. This way, you will know who is calling before even looking at the phone. Dial *61 to follow the instructions to create the list. In order to make any changes or cancel the feature, dial the same code again.
Save up to 8 numbers to your speed dial list by entering the code *74 and following the instructions. This feature allows you to quickly call the numbers that you dial most frequently by entering just one digit followed by the # key. If you want to remove a number, you will need to add a new one in its place.
An advanced version of the speed dial, this feature allows you to add up to 30 numbers to your speed dial list for the ultimate convenience. Quickly dial any saved number by pressing a digit followed by the # key. If you want to remove a number, you will need to add a new one in its place.
Gone are the days of calling just one person at a time. With Astound Broadband home phone three-way calling, you can now bridge two people to your call to add some more spice to that gossip. If there is a Link or Flash button on your phone, use it to switch lines instead of the receiver button. Also, note that while you’re making a three-way call, the call waiting feature would be unavailable.
Now you don’t necessarily have to be home to receive calls on your Astound Broadband phone number. You don’t even need another number to forward the calls to. Download the free Wave Cloud Phone App on your smartphone or tablet and take your home phone with you wherever you go. Here’s how it makes life so much easier for you:
Astound Broadband offers its home phone service at $10/month when it is bundled with Astound Broadband internet. The four tiers of internet speeds costing up to $79.95/month dictate the amount of your final bill. Therefore, the price of your services will vary according to the speed you choose.
Since there are no contracts, you can call our customer service anytime to make changes to your plan or cancel your services if you want.
Astound Broadband home phone service will cost you a mere $10 per month when bundled with Astound Broadband internet. However, it is not available as a standalone service.
If you are facing an outage, please check if it is just your house or the entire neighborhood. If none of your neighbors have service then rest assured that Astound Broadband already knows and is handling it. However, if it is only your house, then call Astound Broadband customer service immediately.
Yes, that’s the best part about the Astound Broadband home phone. Just download Wave Cloud Phone App on your tablet or smartphone to make or receive calls on your home phone from anywhere in the world as long as you are connected to a steady Wi-Fi network.
You can choose between four methods to pay your Astound Broadband home phone bill:
Call the Astound Broadband customer service phone number and follow the instructions to pay your bill via a debit or credit card.
If you’re not comfortable providing your banking details over the phone, then use the U.S. mail. Send a check or money order along with the bill stub from your monthly paper bill statement to Astound Broadband.
You can always go to your nearest Astound Broadband payment location and pay your bill through cash, money order, check, or a credit card that has a MasterCard, American Express, or Discover logo on it.
When you bundle Astound Broadband home phone with internet or TV service, you save even more on the already reasonably priced individual services. It also provides the convenience of receiving a single bill for multiple services.
Offer terms and conditions apply. Please check Offer Details for more information.