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Things to Consider:You can connect with Verizon customer service human agents by calling at the following numbers.
| Verizon Sales & New Connections |
Number: 1-877-373-1148 Best For: Ordering new Verizon services, understanding pricing or plan options Open Hours: 24/7 |
| Verizon Account & Billing Support |
Number: 1-800-837-4966 Best For: Managing Fios accounts, understanding or paying your bill Open Hours: 8 AM - 7 PM ET (Mon - Fri); 9 AM - 5 PM ET (Sat); Closed Sun |
| Wireless 5G Support |
Number: 1-800-922-0204 Best For: Managing wireless accounts, mobile billing, or device issues Open Hours: 8 AM - 7 PM ET (Mon - Sat); 8 AM - 5 PM ET (Sun) |
| Technical Support (Fiber & 5G) |
Number:
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Here is how you can speak to a Verizon representative and get a real person on Verizon support number without getting lost in the automated menu:
The average wait time is at least a minute before you’re connected. If you’re calling between Saturday and Monday, you might face longer hold times. We suggest contacting customer support any time mid-week or scheduling a callback if needed.
Don’t want to wait? Talk directly to our Verizon specialists for new service, deals, or plan setup at
1-877-373-1148
Before contacting Verizon customer support, here are a few things to keep handy:
Before calling Verizon live agent support, try these basic troubleshooting tips to rule out common internet issues:
You can also browse Verizon resources and support topics to find solutions to common problems, whether related to service, billing or connection.
Chat with Verizon Assistant for instant help 24/7. Choose from the suggested prompts or type your questions to get started.
Sign into your Verizon account from a web browser to access personalized support with the products or services added.
Download the My Verizon app to conveniently pay your bill, manage your account, or chat with live Verizon support.
Join the Verizon Community to ask questions from Verizon experts and share experiences with customers like yourself.
Get in-person help from a Verizon store-specialist. Book technician appointment, explore plan promotions, or upgrade equipment.
Browse through Verizon’s social media for latest updates and tag Verizon support handle for quick assistance.
You can contact Verizon customer service by phone, chat with an agent through their official website, or reach out to them on their social media channels.
You can call Verizon customer service between 8 AM-7 PM from Monday to Saturday and 8 AM-5PM on Sunday.
You can log in to your Verizon app by entering your User ID or 10-digit Verizon mobile number.
You may not be able to reach a real Verizon agent if you’re calling outside the stated support hours or if you’re unable to properly navigate the automated menu. Get human Verizon customer support faster by calling the official support number (1-800-837-4966), pressing #, and then 0 to be transferred to a live customer service representative.
Yes, for Fios customers especially, Verizon live customer support is available 24/7 through both phone (1-800-837-4966) and live chat. You can reach out anytime for help with your equipment, connection, or other technical issues.
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1Consumer data usage is subject to the usage restrictions set forth in Verizon's terms of service;
visit: https://www.verizon.com/support/customer-agreement/ for more information about 5G Home Internet
or https://www.verizon.com/about/terms-conditions/verizon-customer-agreement for Fios internet.
2Price guarantee: Price guarantee for 3-5 years, depending on internet plan, for new and existing myHome customers. Applies only to the then-current base monthly rate exclusive of any other setup and additional equipment charges, discounts or promotions, plan perk and any other third-party services.
3Whole-Home Wi-Fi: Wi-Fi Extender provided during Professional Setup, if recommended after Wi-Fi performance analysis, or shipped upon customer request after setup. May require the purchase of additional Wi-Fi Extenders.
4Perk On Us Credit: Availability of each perk is subject to specific terms, and age requirements. Requires one paid perk on eligible Verizon mobile phone line or eligible Fios 2 Gig, Fios 1 Gig, or 5G Home Ultimate plan. Up to $10/month credit will be applied to your Verizon mobile bill as long as one paid perk remains active on either account. Perk credit canceled if paid perk removed, mobile line or home internet plan canceled, or home internet moved to ineligible plan. Perk promotional offers are not eligible for the perk discount. Credit applied in 1-2 billing cycles.
(877) 373-1148
