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Grande Internet and TV Deals within Your Means

Gig Internet

$64.99 /mo*

  • Download Speed up to 940 Mbps
  • Upload Speed up to 50 Mbps
  • Standard Home Wi-Fi
  • Internet Security & Support

300 Mbps Internet + Preferred TV

$116.26 /mo*

  • Download Speed up to 300 Mbps
  • No data caps
  • 220+ channels with free HD
  • On-Demand videos

600 Mbps Internet + Basic TV + Phone

$82.82 /mo*

  • Download Speed up to 600 Mbps
  • 40+ channels with free HD
  • No Contract
  • Unlimited nationwide calling

*Includes $5 discount for 12 months w/ ebill & autopay. Equipment Priced Separately. Internet download speeds may vary and are not guaranteed. Prices do not include taxes, franchise fees or other surcharges. No Contract Required. Other restrictions may apply.

1

Stream without Buffering, Game without Lagging, and Download without Disconnecting

  • Download speeds as high as 1 Gig
  • No data caps
  • 30-day money-back guarantee
  • No contract required
2

Entertainment for the whole Family including Movie Buffs, Binge-Watchers, and Sports Lovers

  • Up to 295+ channels with free HD
  • On-Demand TV shows
  • Grande2Go App
  • A diverse channel lineup including Sports, Kids, and Music channels
3

A Phone Service to keep you Connected and Close to your Loved Ones

  • Unlimited local and long-distance calling
  • 16 calling features
  • Enhanced Voicemail
  • Outage Protection Service

Grande Communications Services Customer Pledge

Grande Communications is a one-stop-shop for households demanding high-speed internet, cable TV, and home phone in Texas. Grande Communications coverage area includes communities around Austin, San Antonio, Houston, Dallas, San Marcos, Waco, Greater Temple, Odessa, and Corpus Christi. Serving more than 1.3 million people across Texas, Grande Communications is the 12th largest residential cable provider in the United States considering its coverage area. Serving 284 zip codes with its broadband, copper, DSL, and fiber internet service Grande Communications always puts its customers first. Here are a few things to prove that.

30-Day Money-Back Guarantee

What is stopping you from subscribing to the Grande Communications internet service? Try once and if not satisfied, cancel the services within 30 days of your installation date. Get a full refund for the first month – no questions asked.

No Contracts

Signing a long-term contract isn’t easy for most of the internet users. Grande Communications does not lock you into a long-term contract and you never have to pay for early termination, unlike other service providers.

2 Hour Service Window

Grande customer service is committed to serving its customers without waiting long. Grande offers 2 hours flexible appointment windows to customers, 7 days a week. Get your problems resolved and your queries answered.

24/7/365 Customer Service

Grande Communications’ ready to serve customer service is available 24 hours a day, 7 days a week. Call the Grande Customer Service Number for any kind of queries.

100% U.S. Based Customer Support

U.S. based customer representatives and technical support team ready to serve you in case of any problems or queries. Call now at Grande Communications customer service number.

Easy to Understand Bill

Unlike other service providers, the Grande Communications bill is easy enough to get through. You’ll know exactly what you are paying for. It’s as simple as that. Every item and surcharge mentioned on the bill will be explained to you.

Grande Internet

Grande Communications service area includes Austin, San Antonio, Houston, Dallas, San Marcos, Waco, Greater Temple, Odessa, and Corpus Christi in Texas. Stop whining and start smiling while streaming movies, playing games, and downloading files. Grande Internet will deliver what it takes to keep you connected and hooked to your favorite online activities with its seamless internet connectivity at a whopping speed of up to 1 Gig.

Most of the internet service providers lock you into a long-term contract. Early termination results in high fees that compel you to complete the term even if you’re unsatisfied with the service. Grande offers you a 30-day money-back guarantee and does not lock you into a contract. Unlike other ISPs, Grande internet plans also give you access to unlimited data allowance so you can stop worrying about speed throttle.

Grande Internet

Grande Internet Plans and Pricing

PlanPriceDownload SpeedData Cap
300 Mbps Internet$30.99/mo.* (For 24 months)300 MbpsUnlimited
600 Mbps Internet$44.99/mo.* (For 24 months)600 MbpsUnlimited
Gig Internet$64.99/mo.* (For 24 months)940 MbpsUnlimited

*Includes $5 discount for 12 months w/ ebill & autopay. Equipment Priced Separately. Internet download speeds may vary and are not guaranteed. Prices do not include taxes, franchise fees or other surcharges. No Contract Required. Other restrictions may apply.

Grande Cable TV

Grande Cable TV

Grande Cable TV offers unlimited entertainment and fun for everyone. Whether it be sports, cartoons, movies, TV shows, or on-demand videos, Grande cable delivers more than you could expect. Experience entertainment like never before with state of the art features including TiVo, streaming TV apps, Premier TV, premium channels like HBO®, Starz®, Showtime®, Grande2Go app, and much more.

Grande Cable TV Plans, Pricing and Features

PlanPriceFeatures
300 Mbps Internet + Basic TV$55.32 per month*40+ Local Broadcast and Digital TV channels with free HD
600 Mbps Internet + Preferred TV$117.38 per month*220+ News, Sports, Entertainment, and Kids channels with HD.
Gig Internet + Premier TV$161.37 per month*295+ most popular Premium, News, Sports, Entertainment, and Kids channels with HD

*Includes $5 discount for 12 months w/ ebill & autopay. Equipment Priced Separately. Internet download speeds may vary and are not guaranteed. Prices do not include taxes, franchise fees or other surcharges. No Contract Required. Other restrictions may apply.

Grande Deals and Bundles

Save more, pay less with Grande deals and bundles. Combine the internet, cable TV, and phone services in your plan and save big without breaking a sweat. No matter, what plan you have subscribed to, you can add any of the services later on to have a bunch of goodies needed by every household.

Grande Deals and Bundles

Grande Deals and Bundles Overview

InternetBasic TVPhonePrice
Up to 300Mbps40+ Channel Favorites, Voice Remote, Streaming Apps, and much more.Unlimited Calling in Puerto Rico, U.S, Mexico & Canada with 16 calling featuresAs low as $68.82 per month*
Up to 600Mbps40+ Channel Favorites, Voice Remote, Streaming Apps, and much more.Unlimited Calling in Puerto Rico, U.S, Mexico & Canada with 16 calling featuresAs low as $82.82 per month*
Up to 940Mbps40+ Channel Favorites, Voice Remote, Streaming Apps, and much more.Unlimited Calling in Puerto Rico, U.S, Mexico & Canada with 16 calling featuresAs low as $102.82 per month*

*Includes $5 discount for 12 months w/ ebill & autopay. Equipment Priced Separately. Internet download speeds may vary and are not guaranteed. Prices do not include taxes, franchise fees or other surcharges. No Contract Required. Other restrictions may apply.

Grande Communications Customer Service

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Texas Based Customer Service

Grande Communications offers its services in communities all over Texas. Therefore, the customer service is US-based as well, and response time is much shorter than you expect.

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Grande Communications Customer Service
via Online Chat

Grande Communication's customer service can also be reached through online chat. However, this service is not offered around the clock.

phone

Grande Communications
Customer Support via Phone

The phone service and support are accessible round the clock so customers can call Grande Communications customer service number anytime.

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Grande Customer Satisfaction

Overall, the majority of customers feel satisfied with Grande Communications' customer support as compared to other service providers.

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Grande Communications Customer Service Hours

Grande Communications customer service hours for online chat support are from Mondays to Fridays between 7:00 AM and 10:45 PM. On Saturdays, you can contact the customer support representatives between 8:00 AM and 9:45 PM. While on Sundays, you can contact Grande Communications customer service via online chat from 9 AM to 8:45 PM.

Grande Communications Coverage Texas

  • Austin
  • San Marcos
  • Greater Temple
  • Dallas
  • Corpus Christi
  • San Antonio
  • Waco
  • Midland/Odessa
  • Houston

* Enter your zip code to check Grande Communications availability.

Grande Communications FAQs

Grande Communications service area includes the following locations in Texas:

  • Austin
  • Corpus Christi
  • Dallas
  • Midland/Odessa
  • San Antonio
  • San Marcos
  • Greater Temple
  • Waco
  • Houston

Grande Communications bill pay options include:

  1. Grande Bill Pay through Online Payment
  2. Grande Bill Pay through MyGrande Mobile App
  3. Grande Bill Pay through the Automated Phone System
  4. Grande Bill Pay through Mail
  5. Grande Bill Pay in Person
You can call Grande Communications customer service at 1-844-661-1199.
You need Grande Communications login to access different services including:
  1. MyGrande.net Portal
  2. Grande Webmail
  3. Max Go
  4. TNT
  5. TBS
  6. Adult Swim
  7. Cartoon Network
  8. CNN
  9. TruTV
  10. Espn3.com
  11. HBO Max
  12. Grande Phone Manager
You can call Grande Communications customer service at 1-844-661-1199 to cancel your account.
Grande does not throttle the internet for its customers.

Internet download speeds may vary and are not guaranteed. Observed speeds may vary based on device, connection, and other factors outside of Grande’s control. Gig Internet offers speeds up to 940 Mbps. Certain equipment may be required to receive up to Gigabit speeds up to 940 Mbps, 600 Mbps and 300 Mbps. Offer requires purchase of new residential Internet service, and enrollment in both automatic payments and paperless billing. Must enroll within 30 days of placing the order. Without enrollment, the monthly service charge automatically increases by $5. The automatic payment and paperless billing discount is for 12 months and appears on bill within 30 days of enrolling. If either automatic payments or paperless billing are cancelled during the 12 month period, or if services are changed, the $5 monthly discount will be discontinued. Offers expire 05-31-21 and subject to change without notice. Offer valid only for new residential Grande customers or customers that have not had Grande’s service within the last 60 days. Not all offers are available in all areas. Regular monthly rates applies thereafter. Additional fees apply for franchise fees, government imposed charges and fees, taxes, surcharges, equipment, activation and installation that are not included as part of the package and are subject to increases. Other restrictions may apply. Offers subject to change without notice. See our online disclosures at mygrande.com/policies-agreements for more information about the service offered in your area. Other restrictions may apply. © 2021 Grande Communications Networks, LLC. All rights reserved.

Performance of a computer or other device, including its processing capability, operating system, the number of applications running simultaneously, and the presence of any viruses will impact speed. The type of connection between a computer or device and modem will affect your speed. In-home wireless connections are subject to greater performance fluctuations, caused by factors like interference and congestion. Certain wireless connections and routers cannot perform at the speeds delivered by Grande. Internet congestion or high usage levels at the website or destination can slow speeds. Accessing a site that is being visited by others at the same time may slow your connection if the site does not have sufficient capacity to serve all of the visitors efficiently at the same time. Grande’s FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with 47 C.F.R Part 8 of the Rules of the Federal Communications Commission (FCC). Reprinted from pcmag.com with permission. © 2021 Grande Networks, LLC. All Rights Reserved. Readers’ Choice logo is a trademark of Grande Networks, LLC used under license.

The availability of services, pricing and offerings displayed are for residential NEW Grande customers only. Commercial and business pricing and service offerings differ. Other restrictions may apply. Service offerings are contingent upon Grande verification that the specific address covered by the service request is a Grande serviceable location. Prices do not include taxes, franchise fees or other surcharges. Learn more about taxes and surcharges. Services and pricing are subject to change. All prices exclude taxes, surcharges, fees and equipment. At the end of your promotional period, standard rates apply. Services are subject to Grande’s customer terms and conditions, online shopping terms and conditions, and other applicable terms and conditions.

Broadband internet connection is required for TiVo Stream 4K devices and is required to access and receive streaming content. 100 Mbps Internet or higher is required. A compatible TV with a HDMI port is required to receive a TIVo Stream 4K device. Availability of streaming content from third-party sources is subject to change and certain third-party fees may apply. Streaming membership is required for these services (and sold separately). Access to Amazon Prime Video, Netflix, Hulu, Sling TV, FuboTV and other streaming services requires compatible TiVo equipment and Grande Internet service. Streaming service providers Amazon Prime Video, Netflix, Hulu, Sling TV, FuboTV require a separate membership. To receive 4K features and benefits, a 4K television, a 4K compatible streaming device and an internet connection are required. 4K content is limited to the programming available in 4K format by the content provider. Netflix is a registered trademark of Netflix, Inc. © 2020 Hulu. Hulu subscription required. Hulu, the Hulu logo, and other Hulu marks, graphics, logos, scripts, and sounds are trademarks of Hulu, LLC. Streaming apps may not be available in all regions. ©2020 TiVo, the TiVo logo, the TiVo silhouette logo and TiVo Stream 4K are trademarks of TiVo Brands LLC. © 2020 Sling TV L.L.C. All rights reserved. Sling TV and the Sling TV Logo are Licensed Trademarks of Sling TV L.L.C. All trademarks are the property of their respective owners.

*TiVo Stream 4K is included as an add-on promotional offer and valid for 12 months from installation date; thereafter, price increases to $1.49 per month in months 13-24, regular rates apply thereafter. Additional TiVo Stream 4K devices are available for $0.99/month (each) for 12 months, up to 5 devices total per home. Price for additional TiVo Stream 4K devices increases to $1.49 per month (each) in months 13-24; regular rates apply thereafter.