Xfinity landline or Xfinity Voice service uses VoIP (Voice over Internet Protocol) technology. This means that using your Xfinity Internet service, Xfinity Voice service allows you to make regional and international calls, along with many other features such as caller ID, blocking, voicemail, and more.
Xfinity Voice service usually works smoothly, but if you find that it’s interrupting or you’re having Xfinity Phone issues today, here are a few steps you can follow to fix it before you call for Xfinity landline help. Keep reading to find out!
How to Fix Xfinity Landline?
There could be a number of reasons why your Xfinity Landline isn’t working. Fortunately, here are the steps you can take to fix the issue:
- No dial tone? You need to make sure that all phones are on the hook. Also, make sure that the batteries of your cordless phone are charged. If you are using a corded phone, try plugging it into different jacks to find out if the problem is just isolated to one phone or the jack.
- Are you not receiving any phone calls? Have you checked the ringer on your phone to see if it is still turned on? If your phone only sends half rings, your call-forwarding feature may be activated.
- Have you checked the cable wiring? It connects your phone to the main connection. This wire needs to be intact with no apparent wear-and-tear damage on it. If there is something wrong with the cable, then you may need to replace it.
The above-mentioned tips can help you figure out why your Xfinity Landline isn’t working. If it’s not one of the above-mentioned issues, you can then reach out to Xfinity customer service.
Wrapping Up
Xfinity Landline connection allows you to make nationwide and international calls to reach out to your friends and loved ones. If you are facing Xfinity Landline issue, you need to follow simple steps like checking the wiring of your phone, or batteries. If neither of these helps, you can reach out to 24/7 Xfinity customer service to discuss further details.