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Does every day feel like an endless cycle of buffering and lag?
Can you not recall the last time your internet wasn’t giving you a headache?
How about you stop suffering and cancel your current provider?
The internet may undergo downtime or exhibit poor performance occasionally, but you should be concerned if this happens way too often.
Still looking for a sign and wondering when to switch internet providers?
Let me spell out the obvious symptoms indicating that it’s time to move on…
5 Signs Telling You to Ditch Your Current Internet Provider
Letting go can be difficult, whether it’s a person or an internet service provider (ISP) you’ve held on to for far too long. However, in the case of an ISP, here’s when you should definitely ditch and switch:
1. The Internet is Constantly Slow or Down
You run a speed test and discover that your internet is nowhere near as fast as advertised. A dozen complaints and calls later, all you get is a slow connection or no connection. Unscheduled outages are so frequent that you can almost predict them.
Is that how you live? What’s the point of paying for internet when you can never stream in HD or play online games without a glitch? Find an ISP with better Wi-Fi coverage options and speeds already. Period.
2. You’re Paying Way Too Much
While annual price hikes are common, the increased cost of an internet service is not necessarily justified. If you feel that your internet bill is off the charts, you must look into it. Get in touch with your ISP and request a breakdown of the monthly cost.
You should also research competitors and find out what they are charging for the same type of connection and speeds. If the price difference is significant or unfair and you’re not too happy with the service, switching to a more budget-friendly internet option makes sense.
Tired of hiked prices and additional fees?
Try These Tips to Lower Your Internet Bill3. Customer Service is Horrible
You know what makes internet issues worse? Unresponsive and unhelpful customer support representatives. Long waiting times on calls, rude behavior, and false promises make the experience all the more aggravating.
Every customer deserves to be treated like royalty; hence, pay attention to customer service ratings while choosing your next provider. ISPs with competent customer service teams solve problems quickly, offer valuable advice, and know better than to let you go.
4. Data Caps & Throttling are Draining You
Are you recurrently hit with overage fees and throttling? If your monthly data consumption exceeds the limit imposed by your provider, you’re better off switching to a service with unlimited data. Without data restrictions, you won’t have to monitor usage or risk losing high-speed internet privileges.
Throttling can also be the result of network congestion. During peak usage hours, the user traffic on the provider’s network increases, which leads to slower speeds for everyone. The solution is to switch to a network with more bandwidth or capacity – fiber internet providers are your best bet.
5. Your Internet Service is Old News
If your current internet service goes back years or nearly a decade, chances are that it’s outdated. For instance, if you’re still using DSL, you might want to consider upgrading to cable internet or fiber-optic technology.
Older technologies lack the capacity to support cutting-edge devices, modern applications, and growing internet demands. In addition to a better internet connection, you might also need the latest equipment (modem and router/gateway) to enhance your home network performance.
How to Smoothly Transition from Your Current ISP to Another
Soon after it’s evident that changing ISPs is crucial, you’ll want to make this transition as smooth as possible. You don’t want to be left without internet between the switch, so here’s how you handle it like a pro:
Step 1: Find Your Next Internet Provider
Before you cut ties with your current ISP, you need to find a suitable replacement. Start by exploring available options and assessing your internet requirements. Understanding your speed and data needs will help you pick the right provider and internet plan.
Step 2: Initiate the Cancellation Process with Your Current Provider
Contact your provider or look up their service cancellation procedure online. You may have the option to unsubscribe through their website or mobile app; this is convenient if you don’t want to converse with a customer support agent.
Note: If you speak with a customer service representative, they might try to retain you. A discount offer might be worth considering if cost is your only concern.
Step 3: Schedule the Termination
Consider the installation timeframe of the new ISP while you pick a termination date for your current service. If you’re in a contract with your current provider, you might want to wait for the remaining period or prepare yourself to pay early termination fees.
Once the termination request is approved, the ISP will ask you to return all equipment by a certain date (not applicable if you use your own modem and router). Failure to return the ISP’s property in due time may incur additional charges.
Step 4: Sign Up for the New Service
The final step is to place your order with the new ISP and schedule installation/service activation that corresponds to the cancellation date of the previous service. In the end, you can only hope that everything goes according to plan, so you’re switching ISPs without service loss.
Summing Up
You’ve finally reached the end of our change ISP guide, and now you can confidently cancel your current provider. To make this transition even easier, refer to these summarized checklists:
Valid Reasons to Switch ISPs:
- Frequent outages/high downtime
- Consistently slow speeds and poor performance
- Too expensive/unfair price hike
- Tight data cap
- Connection throttling
- Outdated technology
Steps for a Smooth Transition:
- Assess your internet needs
- Browse and compare internet plans
- Check service termination procedure for current ISP
- Schedule cancellation
- Sign up with the next ISP
- Schedule new service activation/installation
- Return equipment that belongs to the previous ISP
FAQs
How to solve internet downtime issues?
If your internet service is frequently down from the server side, you cannot fix it from your end. The best solution is to switch to a provider that guarantees maximum uptime.
How can I switch ISPs without service loss?
You can schedule activation/installation of your new service a day or two before termination of your current service to avoid being left without internet during the switch.
When to switch internet providers?
An ideal time to change your internet service is when the contract with your current provider is about to end; this way you can avoid paying early termination fees. On the contrary, any time is a good time with contract-less internet plans.
