Home phones might seem like an older technology but according to Statista, 37 percent of American households still have active landlines. This makes quite a sense because even today landlines are a reliable medium of communication. They’re present in many houses as emergency or backup lines of communication. With the advancement of technology, the current home phones have been quite modernized with new state-of-the-art features. Take the example of Cox Communications.
Cox Voice is the name of the landline service provided by Cox, which uses a digital home phone technology to connect your calls. It comes with 14 state-of-the-art features like Simultaneous Ring through which you can answer calls on your smartphones, along with standard features like Call Blocking, Call Forwarding, 3-Way Calling, Caller ID, and probably the most important one, Voice Mail.
Since it has a huge subscriber base for home phones, Cox Communications offers a couple of ways for its home phone users to access the Voice Mail. We’ll explain all the methods on how to check Voice Mail with Cox Communications below.
These are the sources through which you can access your Cox Voice Mail:
- From home phone
- Any mobile phone or phone line
- Access number
- Any device connected to the internet
How to Check Voice Mail with Cox Communications Home Phone?
- Pick up the receiver/handset and make sure that you hear the dial tone.
- Dial * and then 298, or call your 10-digit home phone number.
- When prompted, enter your secret PIN and then press the # key.
- You will then hear your voice mail messages. Press the number 3 to erase the played message or # to save that particular message.
How to Check Voice Mail Using any Mobile Phone or Outside Line?
- Call your 10-digit home phone number from any mobile phone or external line.
- As soon as you hear the greeting, press the * key and then the number 5.
- When required, enter your secret PIN and then press the # key.
- You will then hear your Voice Mail messages. You can press the number 3 to erase the played message or # to save that particular message.
How to Check Cox Voice Mail with an Access Number?
- Use an access phone number to check the Voice Mail when your home phone is busy. Access numbers are Cox's designated numbers for every state and city through which users can access their Cox Voice Mail.
- Click on this link for a complete list of Cox access numbers.
- Dial the access number for your city and state.
- After that, punch your 10-digit home phone number.
- When prompted, enter your secret PIN and then press the # key.
- After that, you’ll have the access to your Voice Mail.
How to Check Voice Mail Online?
- Head to Cox Voice Tools through this link: http://voicetools.cox.com/
- Enter your Cox User ID and Password.
- After that, you’ll have the access to your Voice Mail.
Summing Up
These are all the ways through which users can check their Cox Communications Voice Mail. However, if you’re still confused about the process or if there is any technical outage and your home phone isn’t working, you can reach out to Cox customer service 24/7 for any type of assistance.