Fidium customer support strives to provide timely assistance to all its customers so they can go back to enjoying the same Fidium Fiber services they love.
Whether you need to update your billing and payment methods, schedule an installation, or just want to know more about plans and pricing, Fidium customer service answers all your queries instantly.
Forget your run-of-the-mill internet providers when you become a part of the Fidium Fiber family where every customer matters.
The fact that Fidium Fiber is already one of the top 10 fiber providers in the US since its launch in 2021 is a testament to its reliability and customer-first approach.
Yes. Fidium has a dedicated fiber network, which means that your bandwidth isn’t shared by other connections near you.
No, all residential Fidium Fiber internet plans come without a term contract so you can cancel your service anytime you like, without incurring early termination or cancellation fees.
Yes. Fidium Fiber offers the same upload and download speeds, unlike cable internet.
To help protect your devices, Fidium Fiber offers Guard™, which is a data-security feature that monitors your internet activity for any suspicious activity and quarantines it.
It takes up to 24 hours for a Fidium service technician to show up after scheduling an appointment.
No. Fidium Fiber comes with unlimited data so you can do what you love online without worrying about incurring any overage fees.
If you have any more questions or need further assistance, feel free to reach out.
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