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Why Choose Us?

LocalCableDeals can help you find the best Internet & TV provider around you for your needs and budget. How we make money?

Explore Fidium Customer Service Options

Fidium customer support strives to provide timely assistance to all its customers so they can go back to enjoying the same Fidium Fiber services they love.

Whether you need to update your billing and payment methods, schedule an installation, or just want to know more about plans and pricing, Fidium customer service answers all your queries instantly.

Why Should You Contact Fidium Customer Service

Forget your run-of-the-mill internet providers when you become a part of the Fidium Fiber family where every customer matters.

The fact that Fidium Fiber is already one of the top 10 fiber providers in the US since its launch in 2021 is a testament to its reliability and customer-first approach.

A higher speed internet can resolve all your speed-related issues.
Dial (844) 882-4718 to order a Fidium Fiber internet plan.

Ways to Connect with Fidium Support

Fidium customer service

By Phone

Speak to a customer service expert at (844) 882-4718 and get immediate assistance.

Fidium support queries

Live Chat

Find answers to your support queries by clicking on the “Ask Fidium” button on the Fidium Fiber support page.

Join the Fidium Fiber Users Subreddit and Connect With the Community.

Posts from the Fidium
community on Reddit

Frequently Asked Questions

Does Fidium have a dedicated fiber network?  

Yes. Fidium has a dedicated fiber network, which means that your bandwidth isn’t shared by other connections near you.

Do I have to sign a contract with Fidium Fiber?  

No, all residential Fidium Fiber internet plans come without a term contract so you can cancel your service anytime you like, without incurring early termination or cancellation fees.

Does Fidium Fiber have the same upload and download speed?  

Yes. Fidium Fiber offers the same upload and download speeds, unlike cable internet.

Is Fidium Fiber secure?  

To help protect your devices, Fidium Fiber offers Guard™, which is a data-security feature that monitors your internet activity for any suspicious activity and quarantines it.

How long do I have to wait for a Fidium service technician to visit?  

It takes up to 24 hours for a Fidium service technician to show up after scheduling an appointment.

Does Fidium Fiber have any data caps?  

No. Fidium Fiber comes with unlimited data so you can do what you love online without worrying about incurring any overage fees.

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