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Why Choose Us?
Why Choose Us? LocalCableDeals can help you find the best Internet & TV provider around you for your needs and budget. How we make money?
DIRECTV Customer Service is available every day from 7:00 AM to 9:00 PM CT. For technical and billing support or information on packages and channels, drop a call now!
Call this number for:
Call this number for:
You can choose to pay DIRECTV bills in a number of ways, including:
You can pay your bill by calling the DIRECTV customer service number. You will need your account information to process the payment.
Visit DIRECTV portal and log into your account to pay your bill online. You can view your statement and get directions to pay your bill.
You can mail your check or money order along with your monthly billing statement to:
DIRECTV
P.O. Box 5007
Carol Stream, IL 60197-5007
To pay your bill in person, visit your nearby authorized payment partner - Western Union, CheckFreePay MoneyGram, or EasyPay Finance.
Don’t have the time to call? No worries. There are more ways to contact DIRECTV customer service.
You can chat with a DIRECTV representative on their official website’s Chatbox section.
Get in touch with a DIRECTV member on their official Facebook, X, or YouTube accounts.
Type your queries on the DIRECTV support page online or browse through their FAQs.
You can get all your queries regarding DIRECTV answered at 800-531-5000.
DIRECTV does not have a physical store that you can visit. However, you can call their customer service number or get in touch with their representative online.
Unfortunately, there is no official DIRECTV email address for customer service. But you can address your concerns online via their live chat, social media pages, or by visiting their support page for information.
No, you can get in touch with DIRECTV customer service between 7:00 AM and 9:00 PM CT.
You can get the DIRECTV app through your phone's app store. DIRECTV app is available to download on Apple Store, Google Play, and Amazon for Android.
You can cancel your DIRECTV service by calling their customer service number. If you have DIRECTV via Internet, you can simply log in to your account online and cancel your service there.
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DIRECTV service subject to DIRECTV terms and conditions (see https://www.directv.com/legal/legal-policy-center/). Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). Some offers may not be available through all channels and in select areas. Different offers may apply for eligible multi-dwelling units. Early termination fees apply for a maximum of $480, prorated at $20 per month over the 24-month term. Visit directv.com/legal/ or call for details.
Regional Sports & Local Channels: Regional Sports available with CHOICE and above. Not available in select areas. Channels vary by package & billing region. Device may need to be in billing region in order to view. Limits: Programming subject to blackout restrictions.
All offers, packages, programming, promotions, features, terms, restrictions & conditions and all prices and fees not included in price guarantee are subject to change or discontinuation without notice.
DIRECTV Svc Terms: Subject to Customer Agreement & Equipment Lease (equipment lease not available in select sales channels for DIRECTV via internet). Taxes, surcharges, add-on programming (including premium channels), DIRECTV Protection Plan, DIRECTV Tech Protect, transactional fees, and Federal Cost Recovery Fee are not included in two-year price guarantee. Visit directv.com/legal/ or call for details.
VIA SATELLITE: Pricing: $84.99/mo. for two years. After 2 years, continues month to month at then-prevailing prices unless cancelled. Additional Fees & Taxes: Price excludes Advanced Receiver Service Fee of $15/mo. (which is extra and applies to all packages) and Regional Sports Fee of up to $15.99/mo. (which is extra & applies to CHOICE pkg or higher) . $7/mo. for each additional TV connection on your account. Applicable use tax expense surcharge on retail value of installation, custom installation charges, equipment upgrades/add-ons, and certain other add’l fees & charges. See directv.com/directv-fees/ for additional information. $10/mo. Autopay and Paperless Bill Discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles (pay $10 more/mo. until discount begins). Must maintain autopay/paperless bill and valid email address to continue credits. Equipment Non-Return-Fees: If you cancel your service, you must return your leased equipment. Failure to return any equipment will result in fees of $45 for each standard DIRECTV Receiver, each HD DIRECTV Receiver, each Genie Mini and each Gemini receiver and $135 for each DVR, HD DVR, Genie® HD DVR and/or Genie 2 DIRECTV Receiver. Gemini Device: For optimal performance, you will need a continuous Internet connection, your use of which is subject to the fees, restrictions, terms, and limitations imposed by your Internet service provider.
VIA INTERNET: Requires high speed internet. Minimum internet speed of 8Mbps per stream recommended for optimal viewing. Pricing: $84.99/mo. After 2 years, continues month to month at then-current prevailing prices unless cancelled. Additional Fees & Taxes: Price excludes Advanced Receiver Service Fee of $15/mo. (which is extra and applies to all packages) and Regional Sports Fee of up to $15.99/mo. (which is extra & applies to CHOICE pkg or higher. State and local taxes or other governmental fees and charges may apply including any such taxes, fees or charges assessed against discounted fees or service credits. See directv.com/directv-fees/ for additional information. Gemini Air Device: First device included for well-qualified customers, otherwise $120 for new Gemini Air. Applicable taxes due at sale. Additional Gemini Air: Additional device for well-qualified customers $10/mo. for 12 mos., otherwise $120 each. Purchased Gemini Air may be returned within 14 days of the Ship Date for a full refund however all monthly fees, including additional monthly fees, will continue to apply. Additional Gemini Air(s) purchased on installment agreement subject to additional terms and conditions. If service is cancelled within the first 14 days of ordering, you must return the included device to avoid a $120 non-return of device fee. A full refund of charges will be applied, and the early termination fees will be waived. If service is canceled after 14 days, you can continue to access DIRECTV through the end of the bill period, but there is no refund or credit for partial-month or unwatched content. See cancellation policy at directv.com/CancellationPolicyStream for more details. If you are subject to a lease agreement, $7/mo. lease fee per each additional device will be charged on your account. Lease Equipment Non-Return-Fees: If you cancel your service, you must return your leased equipment. Failure to return any equipment will result in fees of $120 for each DIRECTV device. Regional Sports & Local Channels: Regional Sports available with CHOICE and above. Not available in select areas. Channels vary by package & billing region. Device may need to be in billing region in order to view. Programming subject to blackout restrictions.
INTERNET OFFER: Price for Internet 300 Mbps ($55/mo,) for new residential customers & is after $5/mo. autopay & paperless bill discount.
Autopay & Paperless Bill Discount: Discount off the monthly rate when account is active & enrolled in both. Pay full plan cost until discount starts w/in 2 bill cycles. Must maintain valid email address to continue discount. Taxes & Fees: Up to $99 installation fee may apply, plus tax where applicable. Monthly State Cost Recovery charge in TX, OH and NV applies. Taxes also apply.
For one time AT&T transactional fees, see www.att.com/fees for details. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms.
††Speeds based on wired connection. Actual speeds may vary. For more info, go to www.att.com/speed101.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
©2023 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property of their respective owners.
DIRECTV service subject to DIRECTV terms and conditions (see https://www.directv.com/legal/legal-policy-center/). Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). Some offers may not be available through all channels and in select areas. Different offers may apply for eligible multi-dwelling units. Early termination fees apply for a maximum of $480, prorated at $20 per month over the 24-month term. Visit directv.com/legal/ or call for details.
Regional Sports & Local Channels: Regional Sports available with CHOICE and above. Not available in select areas. Channels vary by package & billing region. Device may need to be in billing region in order to view. Limits: Programming subject to blackout restrictions.
All offers, packages, programming, promotions, features, terms, restrictions & conditions and all prices and fees not included in price guarantee are subject to change or discontinuation without notice.
DIRECTV Svc Terms: Subject to Customer Agreement & Equipment Lease (equipment lease not available in select sales channels for DIRECTV via internet). Taxes, surcharges, add-on programming (including premium channels), DIRECTV Protection Plan, DIRECTV Tech Protect, transactional fees, and Federal Cost Recovery Fee are not included in two-year price guarantee. Visit directv.com/legal/ or call for details.
VIA SATELLITE: Pricing: $114.99/mo. for two years. After 2 years, continues month to month at then-prevailing prices unless cancelled. Additional Fees & Taxes: Price excludes Advanced Receiver Service Fee of $15/mo. (which is extra and applies to all packages) and Regional Sports Fee of up to $15.99/mo. (which is extra & applies to CHOICE pkg or higher) . $7/mo. for each additional TV connection on your account. Applicable use tax expense surcharge on retail value of installation, custom installation charges, equipment upgrades/add-ons, and certain other add’l fees & charges. See directv.com/directv-fees/ for additional information. $10/mo. Autopay and Paperless Bill Discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles (pay $10 more/mo. until discount begins). Must maintain autopay/paperless bill and valid email address to continue credits. Equipment Non-Return-Fees: If you cancel your service, you must return your leased equipment. Failure to return any equipment will result in fees of $45 for each standard DIRECTV Receiver, each HD DIRECTV Receiver, each Genie Mini and each Gemini receiver and $135 for each DVR, HD DVR, Genie® HD DVR and/or Genie 2 DIRECTV Receiver. Gemini Device: For optimal performance, you will need a continuous Internet connection, your use of which is subject to the fees, restrictions, terms, and limitations imposed by your Internet service provider.
VIA INTERNET: Requires high speed internet. Minimum internet speed of 8Mbps per stream recommended for optimal viewing. Pricing: $114.99/mo. After 2 years, continues month to month at then-current prevailing prices unless cancelled. Additional Fees & Taxes: Price excludes Advanced Receiver Service Fee of $15/mo. (which is extra and applies to all packages) and Regional Sports Fee of up to $15.99/mo. (which is extra & applies to CHOICE pkg or higher. State and local taxes or other governmental fees and charges may apply including any such taxes, fees or charges assessed against discounted fees or service credits. See directv.com/directv-fees/ for additional information. Gemini Air Device: First device included for well-qualified customers, otherwise $120 for new Gemini Air. Applicable taxes due at sale. Additional Gemini Air: Additional device for well-qualified customers $10/mo. for 12 mos., otherwise $120 each. Purchased Gemini Air may be returned within 14 days of the Ship Date for a full refund however all monthly fees, including additional monthly fees, will continue to apply. Additional Gemini Air(s) purchased on installment agreement subject to additional terms and conditions. If service is cancelled within the first 14 days of ordering, you must return the included device to avoid a $120 non-return of device fee. A full refund of charges will be applied, and the early termination fees will be waived. If service is canceled after 14 days, you can continue to access DIRECTV through the end of the bill period, but there is no refund or credit for partial-month or unwatched content. See cancellation policy at directv.com/CancellationPolicyStream for more details. If you are subject to a lease agreement, $7/mo. lease fee per each additional device will be charged on your account. Lease Equipment Non-Return-Fees: If you cancel your service, you must return your leased equipment. Failure to return any equipment will result in fees of $120 for each DIRECTV device. Regional Sports & Local Channels: Regional Sports available with CHOICE and above. Not available in select areas. Channels vary by package & billing region. Device may need to be in billing region in order to view. Programming subject to blackout restrictions.
INTERNET OFFER:
Price for Internet 500 Mbps ($65/mo,) for new residential customers & is after $5/mo. autopay & paperless bill discount.
Autopay & Paperless Bill Discount: Discount off the monthly rate when account is active & enrolled in both. Pay full plan cost until discount starts w/in 2 bill cycles. Must maintain valid email address to continue discount. Taxes & Fees: Up to $99 installation fee may apply, plus tax where applicable. Monthly State Cost Recovery charge in TX, OH and NV applies. Taxes also apply.
For one time AT&T transactional fees, see www.att.com/fees for details. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms.
††Speeds based on wired connection. Actual speeds may vary. For more info, go to www.att.com/speed101.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
©2023 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property of their respective owners.
†† Internet speed claims represent maximum network service capability speeds and based on wired connection to gateway. 1GIG speeds avail. to new customers with the latest router (“BGW320”) and recommended setup. Actual customer speeds may vary based on a number of factors and are not guaranteed. For more information, go to www.att.com/speed101.
DIRECTV service subject to DIRECTV terms and conditions (see https://www.directv.com/legal/legal-policy-center/). Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). Some offers may not be available through all channels and in select areas. Different offers may apply for eligible multi-dwelling units. Early termination fees apply for a maximum of $480, prorated at $20 per month over the 24-month term. Visit directv.com/legal/ or call for details.
Regional Sports & Local Channels: Regional Sports available with CHOICE and above. Not available in select areas. Channels vary by package & billing region. Device may need to be in billing region in order to view. Limits: Programming subject to blackout restrictions.
All offers, packages, programming, promotions, features, terms, restrictions & conditions and all prices and fees not included in price guarantee are subject to change or discontinuation without notice.
DIRECTV Svc Terms: Subject to Customer Agreement & Equipment Lease (equipment lease not available in select sales channels for DIRECTV via internet). Taxes, surcharges, add-on programming (including premium channels), DIRECTV Protection Plan, DIRECTV Tech Protect, transactional fees, and Federal Cost Recovery Fee are not included in two-year price guarantee. Visit directv.com/legal/ or call for details.
VIA SATELLITE: Pricing: $159.99/mo. for two years. After 2 years, continues month to month at then-prevailing prices unless cancelled. Additional Fees & Taxes: Price excludes Advanced Receiver Service Fee of $15/mo. (which is extra and applies to all packages) and Regional Sports Fee of up to $15.99/mo. (which is extra & applies to CHOICE pkg or higher) . $7/mo. for each additional TV connection on your account. Applicable use tax expense surcharge on retail value of installation, custom installation charges, equipment upgrades/add-ons, and certain other add’l fees & charges. See directv.com/directv-fees/ for additional information. $10/mo. Autopay and Paperless Bill Discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles (pay $10 more/mo. until discount begins). Must maintain autopay/paperless bill and valid email address to continue credits. Equipment Non-Return-Fees: If you cancel your service, you must return your leased equipment. Failure to return any equipment will result in fees of $45 for each standard DIRECTV Receiver, each HD DIRECTV Receiver, each Genie Mini and each Gemini receiver and $135 for each DVR, HD DVR, Genie® HD DVR and/or Genie 2 DIRECTV Receiver. Gemini Device: For optimal performance, you will need a continuous Internet connection, your use of which is subject to the fees, restrictions, terms, and limitations imposed by your Internet service provider.
VIA INTERNET: Requires high speed internet. Minimum internet speed of 8Mbps per stream recommended for optimal viewing. Pricing: $159.99/mo. After 2 years, continues month to month at then-current prevailing prices unless cancelled. Additional Fees & Taxes: Price excludes Advanced Receiver Service Fee of $15/mo. (which is extra and applies to all packages) and Regional Sports Fee of up to $15.99/mo. (which is extra & applies to CHOICE pkg or higher. State and local taxes or other governmental fees and charges may apply including any such taxes, fees or charges assessed against discounted fees or service credits. See directv.com/directv-fees/ for additional information. Gemini Air Device: First device included for well-qualified customers, otherwise $120 for new Gemini Air. Applicable taxes due at sale. Additional Gemini Air: Additional device for well-qualified customers $10/mo. for 12 mos., otherwise $120 each. Purchased Gemini Air may be returned within 14 days of the Ship Date for a full refund however all monthly fees, including additional monthly fees, will continue to apply. Additional Gemini Air(s) purchased on installment agreement subject to additional terms and conditions. If service is cancelled within the first 14 days of ordering, you must return the included device to avoid a $120 non-return of device fee. A full refund of charges will be applied, and the early termination fees will be waived. If service is canceled after 14 days, you can continue to access DIRECTV through the end of the bill period, but there is no refund or credit for partial-month or unwatched content. See cancellation policy at directv.com/CancellationPolicyStream for more details. If you are subject to a lease agreement, $7/mo. lease fee per each additional device will be charged on your account. Lease Equipment Non-Return-Fees: If you cancel your service, you must return your leased equipment. Failure to return any equipment will result in fees of $120 for each DIRECTV device. Regional Sports & Local Channels: Regional Sports available with CHOICE and above. Not available in select areas. Channels vary by package & billing region. Device may need to be in billing region in order to view. Programming subject to blackout restrictions.
INTERNET OFFER: Price for Internet 1000 Mbps ($80/mo,) for new residential customers & is after $5/mo. autopay & paperless bill discount.
Autopay & Paperless Bill Discount: Discount off the monthly rate when account is active & enrolled in both. Pay full plan cost until discount starts w/in 2 bill cycles. Must maintain valid email address to continue discount. Taxes & Fees: Up to $99 installation fee may apply, plus tax where applicable. Monthly State Cost Recovery charge in TX, OH and NV applies. Taxes also apply.
For one time AT&T transactional fees, see www.att.com/fees for details. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms.
††Speeds based on wired connection. Actual speeds may vary. For more info, go to www.att.com/speed101.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
©2023 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property of their respective owners.
Premium Channels Offer: Access Max through Max app or max.com with your DIRECTV log-in credentials. Visit directv.com to verify/create your account. Use of Max is subject to its own terms and conditions, see max.com/terms-of-use for details. Programming and content subj. to change. Requires account to stay in good standing. Upon cancellation of your video service you may lose access to Max. If you cancel your service, you will no longer be eligible for this offer. Limits: Access to one Max account per DIRECTV account holder. May not be stackable w/other offers, credits or discounts. To learn more, visit directv.com/max. Max is used under license.
Cinemax and related channels and service marks are the property of Home Box Office, Inc. SHOWTIME is a registered trademark of Showtime Networks Inc., a Paramount Company. Paramount+ and related marks are trademarks of Paramount Pictures Corporation. All rights reserved. Starz and related channels and service marks are the property of Starz Entertainment, LLC. Visit starz.com for airdates/times. MGM+ is a trademark of Metro-Goldwyn-Mayer Lion Corp.
©2023 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property of their respective owners.
Premium Channels Offer: Requires account to stay in good standing. If you cancel your service, you will no longer be eligible for this offer.
MGM+ is a trademark of Metro-Goldwyn-Mayer Lion Corp.
©2023 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property of their respective owners.