Offer subject to availability. Price subject to change after the promotional period. Taxes & Fees not included. Enrollment in autopay and paperless billing required.
Windstream is here to help you through every step of your journey. Whether you're a new customer or a regular one, Kinetic by Windstream online support will ensure you have the best service experience possible. Get quick and easy access to all the self-help tutorials, troubleshooting guides, and forum discussions. From setting up Kinetic services to managing your account, Windstream has got you covered with its online support.
Whether you have questions about billing, need to confirm an online order, or require technical assistance, you can easily reach out to Kinetic by Windstream’s customer service team via live chat, email, or social media. For urgent matters, join a live chat and get an instant response. You can also email the support team about your case and they’ll send you a thorough reply within two working days. If you’re a social bee, you can tweet or post on Facebook as well, and the team will connect with you in no time.
Experience ultimate control with Windstream's My Account and My Business Account! With just a few clicks, you can easily manage your services, keep track of usage and payments, personalize settings, add more services, and even chat with a representative. My Account is accessible online, and besides your user credentials, it requires a solid internet connection to work. In other words, you can dive into your service portal anytime, anywhere – as long as you’re connected and are an active Kinetic customer.
Ready to take the leap and switch to Kinetic by Windstream? Get in touch with the sales team today. Windstream’s knowledgeable representatives are available 24/7 to answer any questions that you may have and help you make the right choice for your home or business.
Need help setting up your internet connection? Call up Kinetic by Windstream’s expert technicians anytime and receive assistance with your internet service right away. Reach out for personalized support regarding queries and issues or check out Windstream’s online resources for self-help solutions.
Running a business requires the right resources. Kinetic by Windstream enables you to succeed with its professional team of experts, who’re ready to assist you with any issues. From adding services to resolving billing and account concerns, Windstream business customer service has got your back.
Have Your Kinetic Account Number Ready ― You can find it on your monthly paper bill, your billing email, or by logging in to your account. The representative will ask for your account number in order to verify your subscription details.
Be Prepared to Provide Your Phone Number ― This is in case you can’t locate your Kinetic account number. Simply provide the phone number that is associated with your Windstream account to the representative, and they’ll identify you right away.
Know the Last Four Digits of Your Social Security Number – To ensure that you are the authorized holder of the account, the customer service representative may ask you for your social security number. This is for security purposes, so only you can make changes to your account.
Have Your Billing Address on Hand – Whether you want to add new Windstream services or make changes to your existing ones, be ready to give your current billing address to the representative if required. In case you're moving, make sure you know the address of your new location too.
Take Notes! – Have a pen and paper handy in case the customer service representative needs you to write something down. Also, jotting down important points discussed during the call can be helpful for future reference.
You have multiple options to choose from when it comes to paying your Kinetic by Windstream bill. Whether you prefer digital or traditional methods, there's something for everyone!
Make your bill payments convenient using the Go Kinetic app! Simply download the app from Google Play or the Apple App Store and access your account anywhere, anytime. You can make a one-time payment or set up autopay.
Pay your bill online by signing into your Go Kinetic account. You can choose the "Pay Now" option for a one-time payment or set up autopay. If you're not yet registered, you can do so and make your payment at the same time.
Have your Kinetic services bill payment automatically drafted from your specified checking account. You can set the intervals at which you want the money to be transferred to Windstream Communications.
Visit a Windstream retail store location near you to make a payment in person. This is a convenient option for those who prefer face-to-face interaction.
Send your bill payment by mail to the following address:
P.O. Box 9001908
Louisville, KY 40290-1908
Call the Kinetic by Windstream phone number to make your bill payment over the phone. You can use the automated system or speak with a customer service representative for a small fee.
You can contact Windstream customer service by calling 1-877-875-1220. Other options include live chat, email, social media, or a Windstream retail outlet.
Yes, Windstream offers a mobile app for customers to manage their accounts on the go. The app is available for download on both the App Store and Google Play Store.
Windstream customer service is available 24/7 for your convenience. Speak with a customer service representative at 1-877-875-1220.
Kinetic by Windstream is available in multiple locations across the United States. You can check the availability in your area by visiting the Availability page or by adding your zip code here.