For repair, installation, or any other technical issue, connect with altafiber customer support at (888) 246-2355 or (513) 566-4101.
Send a text to (513) 301-2093 and get help with technical issues, billing, and other queries over text.
Inquire about service upgrades, installation, account, connectivity, etc. with a live agent during service hours.
Address concerns via email and get your issues resolved in no time.
Read FAQs and helpful guides on various technical and non-technical issues.
Talk to a customer support expert to gain insights into all your technical and non-technical business inquiries.
Log in to your altafiber account to view and pay your bill electronically.
Pay your altafiber bill at any nearby local retail store using your credit/debit card, or cash.
Talk to an agent at (888) 246-2355 to pay your bill over the phone (charges may apply).
Mail a printed copy of your bill along with the remittance slip and payment to CBTS, P.O. Box 748001, Cincinnati, OH 45274-8001.
Use the “My altafiber” app available on Google Play and the App Store to clear your internet dues.
Yes, altafiber customer service is available to help 24/7.
You can cancel your internet service with altafiber via phone, live chat, or by physically going to a nearby retail store.
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