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LocalCableDeals can help you find the best Internet & TV provider around you for your needs and budget. How we make money?

Ways to Connect With Altafiber Customer Service

Optimum Phone Number

Phone

For repair, installation, or any other technical issue, connect with altafiber customer support at (888) 246-2355 or (513) 566-4101.

Optimum Chat Support

Text

Send a text to (513) 301-2093 and get help with technical issues, billing, and other queries over text.

My Optimum App

Live Chat

Inquire about service upgrades, installation, account, connectivity, etc. with a live agent during service hours.

Optimum X Support

Email

Address concerns via email and get your issues resolved in no time.

Optimum X Support

Online Help Center

Read FAQs and helpful guides on various technical and non-technical issues.

Optimum X Support

Business Support

Talk to a customer support expert to gain insights into all your technical and non-technical business inquiries.

New to altafiber? Explore altafiber internet, TV, and phone plans at (888) 817-8242

How to Pay Your altafiber Bill?

Frequently Asked Questions

Is altafiber customer service 24/7?  

Yes, altafiber customer service is available to help 24/7.

How do I cancel my altafiber service?  

You can cancel your internet service with altafiber via phone, live chat, or by physically going to a nearby retail store.

Author
Written by:

David Simokaitis

Senior Editor More From This Author
 
Author
Technically Reviewed by:

Nathan Barr

Industry Expert More From This Author

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