Xfinity is one of the major cable TV and internet services providers in the United States. It is under the umbrella of Comcast Cable Communications. It has been standing its ground with being the largest provider of cable broadband in the United States. Whether you opt for its Cable TVInternet or Phone services you will never be disappointed due to the reliability and also we cannot overlook the affordability of the provider.

Unfortunately, outages are also a reality that may happen due to several reasons. Be it the natural weather or disastrous conditions, equipment failures, network congestion, etc, these impact your work and certainly cause frustration. So, if you are an Xfinity user and are facing an outage and need to know about the Xfinity outage phone number, then keep reading.

How to Check for Xfinity Service Outage

If you have any Xfinity services in your house that are not working even after you are done troubleshooting several times, you can easily find out if any service outage is being reported in your area. Follow the steps below so you can be sure if there is an outage;

  • Sign In to your Xfinity account.
  • On the overview page, you will see an option for Services, scroll down into it and click on Status Center.
  • On the My Account page, you will click on the devices tab on the top.
  • Then click on the Status Center under the Common Solutions.
  • Any outages in your area will be listed in a banner at the top of the page, along with specific information and options. If no outage is discovered, you can try to run a diagnostic check to see if there are any faults with your equipment that are causing the problem.

If only one service is affected by an outage, that service will be marked in the color red. This also means that the provider is aware of the malfunction and is working to resolve it.

Xfinity Outage Phone Number

If you need to check on your Xfinity outage you can simply text OUT to 266278 (COMCST) (You may be charged for data and messaging charges). You can also decide to receive a text message notification once your Xfinity services have been restored.

Outage Message Alerts

Xfinity may be able to determine the status of your outage in some cases. If you've signed up for Comcast Alerts, you'll get proactive SMS text messages with that information, as well as anticipated resolution timelines, frequent updates, and a final message when your services are restored.

Xfinity Outage Credits

If your account was impacted by a recent service interruption, you may be eligible for a credit. To begin, determine whether you are eligible for a credit. A credit will be applied automatically if your account meets all eligibility requirements, including not having hit the maximum credit limit.

Reach Out to Xfinity Customer Service

Xfinity customer service is available to help you with any issues you may have with your internet, cable TV, or phone service. It can help you with a variety of technical issues, and they are available 24 hours a day, 7 days a week. You can reach out to customer services through various channels.

Xfinity Login Twitter Reddit
Xfinity Live Chat Facebook Xfinity Support Forums
Call Xfinity Customer Service at (844) 207-8722


Getting to know about an outage through the Xfinity outage phone number is a rather convenient task. If you think there is an error with your connection you can always check on the number and if there is no outage and you need assistance, the Xfinity service channels are always available for you.

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