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In this guide, you will find out all the information about changing your password, managing your WOW! account, and managing your family profiles.

Without further ado, let’s begin:

WOW!: Change Wi-Fi Password

WOW! internet has excellent customer service. One way of changing your Wi-Fi username and password is by calling customer service. The customer service representative will help you in changing the Wi-Fi name (SSID) and password. Moreover, you can do this yourself. Here is how you can change it:

  • Download the “EERO” application from the PlayStore or App Store.
  • The “EERO” app is your one-stop solution to all the settings, account information, and WOW! services.
  • The eero app allows you to change your password and network name anytime.
  • Open the eero app on your phone.
  • Then click on the menu and then select the “Network Settings.”
  • This will open a new tab.
  • Click on “Network Name” and this will prompt you to change your SSID or network name.
  • To change your Wi-Fi password, click on “Network Password.”
  • This will take you to a field to edit your Wi-Fi password. Keep a strong password. It should be a combination of upper and lower case letters. Having a strong password keeps your network secure from malicious intent.

Create Family Profiles

WOW! lets you create profiles for all the members of your house. These profiles can keep the network to yourselves and don’t let a foreigner access your network. Thanks to the eero application that comes with the Whole-Home Wi-Fi.

  • From your smartphone, open the eero app.
  • Look for the “Menu” button on the top left corner of the screen.
  • The menu will open many tabs and click on “Family Profiles.”
  • If you don’t see this option in your app, download the latest version of the app.
  • If you are creating a Family Profile for the first time, the application will prompt you to “Add a Profile.”
  • If you want to add another user, click on the “ ” on the top right corner.
  • Just enter the name of the profile and tap “Next.”
  • Then select the number of devices you want to add to the profile.
  • Click on “Save” on the top right corner.

Manage Family Profiles

Family Profiles allows you to manage all the devices in your house. You can associate all the devices connected to your home network to specific users within your home. In order to add a device to a profile, follow the simple steps:

  • From your smartphone, open the eero app.
  • Once the app is open, click on the “Menu” on the top left corner of your screen.
  • From all the options, click on “Family Profiles.”
  • This will open a list of all the registered users on your network.
  • Tap the user profile you want to update.
  • Then click on “Devices Assigned to this Profile.”
  • Tap on the “ ” on the top right corner of the screen.
  • Add the devices you want to add to this respective profile.
  • Lastly, don’t forget to save the settings from the top right corner.

Final Verdict

WOW! Whole-Home Wi-Fi eliminates endless reboots, dead zones, and buffering. Unlike the traditional routers, WOW! Wi-Fi lets you browse, play, and download from all the rooms in your home. With an eero base, you can control the reliable and ultra-fast WOW! Wi-Fi. Moreover, you can easily manage all the users on your network and tweak the settings directly from the application.