Xfinity Internet Speeds up to 50 Mbps

Starting Price


[In Central US]

For 12 months with 1-year term contract. Taxes and equipment not included.
Includes $10/mo automatic payments and paperless billing discount.


Are you having trouble with your in-home Xfinity WiFi and need some help with troubleshooting it? Well, read on to find out how exactly can you fix it!

We have this simple self-help guide to take you through the essential troubleshooting tips for Xfinity Home WiFi, so you can enjoy Xfinity internet and all that it offers with its amazing smooth services. However, if the issue persists, feel free to contact customer support for more help

Essential Troubleshooting Tips for Xfinity Home WiFi

If your internet is not working, you may automatically think there is an outage. However, it may be an issue on the customer's end. You could be facing one of the following issues, and with a little guidance from us and self-help methods, you can resolve the issue fast and smoothly.

  • Check if the power strip is on and all cables are secured in place.
  • Unplug your modem, wait one minute, and plug it back in.
  • In case you have forgotten your WiFi name and password: Visit the following link to change or recover it and connect to the internet:
  • If you have an Xfinity Voice service and are using an eMTA modem, press the button on the back of your device with a pointy non-metallic object. When the device lights turns back on, you can re-test your connection.
  • Try to connect an Ethernet cable directly to your computer, removing routers and network devices from between. If this restores your connection, the issue could be with the router or xFi Gateway if you are using that. Restart the computer and re-test your connection. If the problem persists, contact Xfinity at 1-844-572-2230 for further help.

Wrapping Up

So, folks, it is a wrap with some of the essential troubleshooting tips for Xfinity Home WiFi and some major issues when you’re having trouble connecting to the internet. If you need help beyond these tips, you can head over to Xfinity or get in touch with the customer rep at Xfinity on the number mentioned above.

Frequently Asked Questions

How do I reset my Xfinity WiFi router?

To reset the Xfinity WiFi router, manually restart your Xfinity router. Locate the “Reset” button found either at the front or back of the router. Hold the button down for five seconds, release the button and your router will restart on its own. If network issues persist, contact Xfinity customer support.

Why did my internet suddenly stop working?

Your internet may suddenly stop working, due to faulty equipment, your router may be out of date, you have too many devices using data at the same time, damage to the cables and network congestion may slow speeds.

How to use Xfinity Wifi away from home?

Xfinity has the widest and fastest network of hotspots with great coverage for internet on the go, when away from home WiFi network.

How do I connect to in-home WiFi on Xfinity?

To connect to your home WiFi on Xfinity, make sure the device is connected to your in-home WiFi and not the Xfinity WiFi hotspot. Then, restart your Xfinity Gateway. With the help of the detection system, the issue will be resolved through troubleshooting or will alert the provider of an issue that needs an appointment with the technician and will schedule it for you.

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