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1-855-814-6041
  • Get help with setting up Spectrum services
  • Change your current Spectrum package
  • Upgrade your internet speed and channel lineup
  • Sign up for bundle deals and save more
Best Customer Support

Unmatched Customer Support from Spectrum

At Spectrum delivering top-notch customer support is a core principle. This is the reason why the company has a reputation for providing fantastic customer service. Whether you are a current customer or have any questions about offers, pricing, channel lineups, or internet speeds, the highly-trained Spectrum customer service staff is ready to help!

To further facilitate their customers Spectrum offers a wealth of product choices and prices. Their cable, internet, and home phone services will get you the quality you deserve. Spectrum understands that customers have different needs and has designed convenient bundled offers that bring high quality entertainment within easy reach. No matter what your needs or your budget, you can find the perfect Spectrum bundle for your family.

Connect With Spectrum Customer Support

Want excellent entertainment at affordable prices? Call Spectrum cable service and sign up for exclusive bundle deals. The company is firmly committed to providing high-quality customer service. This means your questions and concerns will be quickly addressed. The customer support staff at Spectrum is highly trained and will do their best to help you out with general questions about available packages, rates, channel lineups, premium channels, and any other information you might need.

For general inquiries and package upgrades you can contact on the following Spectrum number: 1-855-814-6041

Spectrum Bill Pay

Spectrum Cable Contact Number For Bill Payments

Have a question about your Spectrum bill payments? Help is just a call away. Dial the following number and a friendly Spectrum support representative will be glad to help you out. 1-855-757-7328

When your call is connected, you will be asked why you are calling. Simply say “pay my bill” and follow the instructions given by the automated voice prompts. Customers can also use the online bill pay service or the live chat option.

Before You Call Spectrum Customer Service

Spectrum representatives need some basic information in order to help you efficiently. To make sure your call goes smoothly, have the following information handy when you call the support line.

Your Spectrum Account Number

Your account number is printed on every bill you receive. Check the upper right hand corner of the bill and make a note of the number. If you are having trouble understanding different sections of the bill, check the Statements and Bills sections on Spectrum My Account page. Additionally you can log in to the Spectrum portal located at the following web address: www.spectrum.net/login/ All of your account information, including your account number, is listed there.

The Last 4 digits of your SSN (Social Security Number)

This information helps the service representative with identity verification. It also communicates whether you have the proper permission to manage the target account.

The Last 4 digits of your SSN (Social Security Number)

Any new requests to upgrade, move or set up new service are easy to handle once you provide the exact address to Spectrum service reps.

Paper, pen, or any note-taking device

You might have to note down phone numbers, confirmation numbers, and related information, so be prepared to take notes.

MORE WAYS TO CONTACT SPECTRUM

support but don’t have the time to talk right now? Spectrum has a ton of alternative contact options available for you. Connect with customer support using any of the following convenient ways.

Ask Spectrum Live Chat

Use the Ask Spectrum option on Spectrum.net to get in touch with a live agent online.

Online Bill Payments

Paying your bill is easier than ever with Spectrum. Simply log into https://www.spectrum.net/login/ and access your account.

Spectrum Stores

Want to pay your bill in person? Visit any Spectrum store near you. Use this link to find the nearest Spectrum store. You can also visit the store if you need to get a self-installation kit or exchange equipment.

Spectrum Accessibility Services

Spectrum has you covered when it comes to accessibility-friendly options. Check out their speech, vision, mobility, and hearing by visiting the Spectrum Accessibility Solutions website.

List of All Spectrum Offers

Package Name Details Price
Spectrum Triple Play Select 125+ channels, free HD. Download speeds starting at 100 Mbps with free online protection. No extra fees or data caps. Unlimited local and long distance calling and 18+ value-added features. $99.97/month for 12 months*
Spectrum Triple Play Silver 175+ channels, free HD. Includes HBO, Showtime, and NFL Network. Download speeds starting at 100 Mbps with free online protection. No extra fees or data caps. Unlimited local and long distance calling and 18+ value-added features. $119.97/month for 12 months*
Spectrum Triple Play Gold 200+ channels, free HD. Includes HBO, STARZ ENCORE, ePIX, NFL Network, NFL Redzone, and THE MOVIE CHANNEL. Download speeds starting at 100 Mbps with free online protection. No extra fees or data caps. Unlimited local and long distance calling and 18+ value-added features. $139.97/month for 12 months*
Spectrum TV Select and Spectrum Internet 125+ channels including free HD. Free DVR service for your first box. Download speeds starting at 100 Mbps with free online protection. No extra fees or data caps. $89.98/month for 12 months
Spectrum TV Silver & Spectrum Internet 175+ channels, free DVR service and free HD. Includes HBO, Showtime, and NFL Network. Download speeds starting at 100 Mbps with free online protection. No extra fees or data caps. $109.98/ month
Spectrum TV Gold & Spectrum Internet 200+ channels, free DVR service and free HD. Includes HBO, STARZ ENCORE, ePIX, NFL Network, NFL Redzone, and THE MOVIE CHANNEL. Download speeds starting at 100 Mbps with free online protection. No extra fees or data caps. $129.98/ month
Spectrum Internet and Spectrum Voice Download speeds starting at 100 Mbps with free online protection. No extra fees or data caps. Unlimited local and long distance Calling, Voicemail and Private Listing. $64.98/ month
Spectrum TV Select Enjoy more than 125 channels plus free HD $44.99/month for 12 months*
Spectrum TV Silver Enjoy more than 175 channels including HBO, Showtime, and NFL Network. $79.99/ month
Spectrum TV Gold Enjoy more than 200 channels including HBO, Showtime, Starz, Encore, EPIX, TMC, NFL Network and NFL Redzone $99.99/ month
Spectrum Internet Get internet speeds starting at 100 Mbps. No modem charges. $44.99/month for 12 months*

*See Offer Details for specific offer details and restrictions.